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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with billing and unexpected charges. Customers frequently encountered difficulties with subscription enrollment and notification, and found the pricing to be unexpectedly high. Reviewers also expressed frustration with the website, noting a lack of transparency regarding subscription terms. Some people had concerns about the service, describing difficulties with cancellation and ongoing charges.

What people talk about most

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unexpected... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being unknowingly enrolled in... See more

Price

People report negative experiences with price, consistently expressing frustration with unexpected charges.... See more

Website

Clients share negative opinions on the website, citing issues such as hidden charges and misleading... See more

Service

Reviewers mention negative feedback about the service. Many consumers report being charged for recurring... See more

Based on these reviews

Rated 1 out of 5 stars

Disgusting sucker-trawling scam company. They con you into a ludicrously overpriced monthly subscription and then siphon money from your bank account. There are hundreds of victims' reviews on Trustpi... See more

Company replied

Rated 1 out of 5 stars

Like many other reviews, I paid $1 to download an AI enhanced image then two weeks later was billed $35. On their website it says to cancel, log into the account that you created when you signed up. H... See more

Company replied

Rated 1 out of 5 stars

I paid £1 for a one-time image enhancement. At no point was I told this would start a subscription. Days later, £29 was taken from my account without consent. No email confirmation. No onbo... See more

Company replied

Rated 1 out of 5 stars

Scam. Be careful. Paid £1 to download an SVG conversion of a PNG. One off. Did not sign up to or consent to any subscription. No warning or emails of any subscription. Just been charged £29 for... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

⚠️SCAMMERS⚠️

Absolutely awful people scamming us. I got a photo from black and white to colour which was shown to be a once off €1 payment. I got a random charge of €35 today from this website. I did not do anything to pay a subscription.

October 21, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Tamara,

Thank you for your review. We’re sorry to hear about your experience.

The subscription terms are presented during the checkout process. For assistance, please contact us at contact@bubbi.app.

The Bubbi Team

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Rated 1 out of 5 stars

1 Star is too much

1 Star is too much. This is a scam website through and through, shouldn't even be allowed on the internet. After entering in card info for just a $1 purchase, it will say "your card has been declined" despite the charge going through. It will then ask for another card. Don't give!

October 20, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Mike,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. If you need assistance with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Hidden subscription scam

Paid £1 to restore one photograph, which I might add didn't work anyway, to then find I'd had another charge of £29 for a subscription a week later.
No mention was made of this on the website. Should have looked at the reviews first.
Total scam company, to be avoided!

October 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Rachel,
Thank you for your review. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Scam website - do not use.

As many others say, this website is an absolute scam.

Paid for $1 image then they sign you up for an account with no confirmation or information that you have been signed up for an account.

You then get charged over $50AUD.

That would be fine, if you wish to use the service but its inferior to free ai services.

September 30, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Brad,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are presented during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Terrible scam

Terrible scam! Do not give them your card. I also paid the $1 to vectorise a jpeg, at no point did it say I was signing up a subscription. 8 days later they stole $65 from my account. I have written them to cancel and get refund, fingers crossed they reply. Have also notified my bank and will have to block my card.

October 10, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Amy,
Thank you for your feedback. We’re sorry to hear about the frustration you experienced.
The terms of the trial and subscription are disclosed during checkout. For direct assistance, please contact our support team at contact@bubbi.app.
The Bubbi Team

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Rated 1 out of 5 stars

scam they take your money and provide…

scam they take your money and provide no serivce so far i have been charge £0.89 and £0.89 and today £30.56 stay away!!!!!!!!!!!!

October 19, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Daniel,
Thank you for your feedback. We’re sorry to hear about your concerns.
The subscription terms are disclosed and accepted during checkout. For account-specific help, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

I cancelled the subscription same day…

I cancelled the subscription same day and they still charged me after they sent me two emails saying it was cancelled now they are saying they can’t find my email to get my money back I sent them two proofs of them taking my money now I’m waiting for a response

October 17, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi K P,
Thank you for your feedback. We’re sorry to hear about the confusion.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Didn't read these reviews and also got…

Didn't read these reviews and also got scammed!

October 9, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi there,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 5 out of 5 stars

Amazing Image Enhancement

I am NOT a computer expert! - however Bubbi has provided me with an excellent service, answered my questions simply and quickly
I find their image enhancement software to be excellent and easy to use

October 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Duncan,
Thank you so much for your wonderful review! We're delighted to hear you find our software excellent and easy to use. It's great to know we could answer your questions simply and quickly.
We appreciate you being a user.
The Bubbi Team

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Rated 1 out of 5 stars

Recurring Fraud: Unauthorised Payments Over a Nine-Month Period

Dear X,

We trust this email finds you in great spirits.

As previously stated, the charge you received is indeed for the membership you selected during checkout. We encourage you to replicate your steps, and you will see that you confirmed the terms and conditions along with the acknowledgment of this charge.

We understand your concerns, but the charge is valid. However, we have issued a refund for your most recent monthly subscription payment as a gesture of goodwill.

You can expect to see the amount reflected on your bank statement within 7 working days. We value your time and appreciate your understanding throughout this process.

Should you have any further questions or require additional assistance, please feel free to reach out. We are always here to assist you.
--
The Bubbi.App Support Team

COMPLETE SCAMMERS

October 16, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Patrick,
Thank you for your feedback. As communicated via email, we have processed a goodwill refund for your most recent charge. For any further account questions, please reply to our support ticket.
The Bubbi Team

Rated 1 out of 5 stars

Exactly the same as everybody else.

Exactly the same as everybody else.

October 16, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi there,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Paid £1 to edit a photo 2 weeks ago and…

Paid £1 to edit a photo 2 weeks ago and got charged £29 today! Furious! Reported to bank & blocked!

Update**
Reply to Bubbi- read the room!! You are scammers!

October 14, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Katy,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are presented during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

They charge £1 for an image enhancement then charge £29 a week later

This is another scam wherein you are charged £1 or the equivalent to sharpen up an image and then they sign you up for a subscription a week later. You get no email explaining this after paying the £1 and not even an email once they charge £29 to confirm your unapproved subscription. The UK banks won't help you so DO NOT use this con service.

October 3, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Cliff,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.
The Bubbi Team

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Rated 1 out of 5 stars

STAY AWAY!!!

If I could give no stars I would. I saw an ad I could vectoize an image for 1 dollar. Was terrible and I could not use it anyway.
Was the charged 35.00 on my credit card for my subscription which I had no idea I dined up for. Would not refund my payment. Opened a dispute with credit card. This is a total scam and the service is awful.

October 8, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Maureen,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For assistance with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Always check reviews first

Same as many of the reviews on here. Purchased a one-off photo edit, then a week later £29 taken from my account for a monthly subscription that I did not sign up to. I'm so careful at making sure I do not sign up to anything or cancel something if they say I will be charged after a period of time. NONE of this was made clear. I have contacted them for a refund so will see what happens!! Wish I had read reviews first!!!

October 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Katy,
Thank you for your feedback. We’re sorry to hear about your concerns.
The subscription terms are presented during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Total scam website

Total scam website. Be warned, do not use this site. Make you think you are paying $1, and then, in actual fact, you are joining a subscription at a very high rate.

October 13, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Robert,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Avoid at all costs

Would give zero stars if I could.
I tried converting an image, paid a nominal fee, and the image came out worse quality than before. Now I've been signed up for a plan without my knowledge, and trying to cancel.

October 4, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Jordan,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

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Rated 1 out of 5 stars

Scammers

Same as everyone else. Paid $1, got scammed 5 days later with a $55 payment. S sewed up my Apple Pay for life, now waiting for a new card and Canada post is on strike, wonderful.

October 11, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi there,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Absolutely tricksters

Absolutely tricksters. You are made to think its a one time payment of a £1 . But unless you go back and cancel your subscription within 7 days you will charged £29.00 a month. No refund. No help. No support. Just a bunch of crooks.

October 9, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Tracey,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

This site is a total scam

This site is a total scam. It is very misleading. Do not use this site and do not give them any information. I reported them to credit card company and thankfully they reversed the charges.

October 8, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Betty,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

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