Budget Greece Reviews 7

Impossible to reach customer service
I was in a car accident with a Budget Avis car 4 years ago. One day after arriving home from our trip to Greece, I noticed that they took +1.200 euros from my creditcard, without explanation and this has not yet been reimbursed. It's impossible to speak to the people in charge of my file and they simply ignore every e-mail I send. Everytime I get to speak to an Avis Budget employee they tell me there's nothing they can and do, they will forward my e-mails and raise the issue and then... nothing happens. After some vague followup via mail between 2021 and 2023, I have not heard from them since 2023. Absolute scam. Avoid at all cost.

Efficient, friendly and helpful service from the guys at Thessaloniki Airport. Very clean car and pick-up and drop-off simple and easy.

I rented a car at the Santorini Airport location, reservation 632532239 , excellent customer service, special thanks to The representative Mr George for his patience and help !!!

Booked Volvo 40 class automatic in Athens airport during low season. Got an old lower class car and they wouldn't change it. The car had many scratches, dents and accident marks, with 79000 km and shabby interior. We repeatedly asked for a safe car, offered to accept even lower class for a newer car to be safe. The team was ignorant and unfriendly, they were 6 employees without any work to do in low season, all were just looking at me and ignoring my request.
When asking for a manager, they stated he wasn't there and I can not talk a manager by phone either. I gave up and went with the old crappy car, felt like vacation with 'rent a wreck'.
The local Athens Avis/Budget airport team informed me that Budget only has old and shabby cars, else I'd need to book Avis. Never again Budget. Not a good start into vacation