Budget Mailboxes Reviews 1,582

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more

Rated 5 out of 5 stars

Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more

Company replied

Rated 5 out of 5 stars

Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more

Company replied

Rated 5 out of 5 stars

great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more

Company replied

Company details

  1. Mailbox Supplier
  2. Home Goods Store
  3. Home Improvement Store

Written by the company

Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Service was great!

April 4, 2023
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Reply from Budget Mailboxes

Thank you for your review, Jerry! We strive to provide excellent service and we’re glad you had a great experience. We look forward to serving you in the future!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, very good.

March 30, 2023
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Reply from Budget Mailboxes

Thank you for sharing your review, David!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Great product

Great product. Great service.

April 10, 2023
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Reply from Budget Mailboxes

Thank you for your review, Anthony!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Very happy with purchase

Great selection, easy to order and customize. Shipped quickly too! Installation instructions were clear and easy to follow. Our new mailbox looks amazing!

March 31, 2023
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Reply from Budget Mailboxes

It's wonderful to hear that you are happy with your new Whitehall mailbox. Thank you for taking the time to leave a review, Holly!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Mailbox looks better than expected

Mailbox looks better than expected. Very pleased.

April 7, 2023
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Reply from Budget Mailboxes

We are happy to hear you are pleased with your Whitehall mailbox! Thank you very much for your review.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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Rated 5 out of 5 stars

Imperial Mailbox Flag

The old mailbox flag was damaged and was very easy to be replaced with a new one. The replacement was done very quickly as well. Highly recommended for those who have Imperial mailboxes like mine.

April 7, 2023
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Reply from Budget Mailboxes

Thank you very much for sharing your good recommendation, Henry! We take pride in offering our customers the best experience possible.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

The mailbox looks great! Thanks for working with us!

Easy to go online and order. And it was delivered in a timely manner. Good company to work with.

April 4, 2023
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Reply from Budget Mailboxes

Thank you for your review! We're thrilled to hear you are pleased with your Whitehall mailbox, and we hope you will keep us in mind for any future mailbox needs.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Great experience

Great experience. Nothing bad to report.

March 30, 2023
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Reply from Budget Mailboxes

Thank you for your review, Barbara!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Friendly staffer who knew her job and…

Friendly staffer who knew her job and helped me get it done. Super fast delivery after saying it would possibly be several weeks.

March 30, 2023
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Reply from Budget Mailboxes

Thank you for your kind words, Gregg! We're thrilled to hear that our staff provided you with friendly and efficient service, and we hope you'll keep us in mind for any future mailbox needs.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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Rated 1 out of 5 stars

My first experience with your company…

My first experience with your company was great. I ordered a sign and you delivered it and I’m very pleased with it. In fact, I called back to order another sign almost identical to the one I had ordered and two others. The sales person still has not gotten back to me and it has been two weeks. I am frustrated and would like to have a manager call me.

March 27, 2023
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Reply from Budget Mailboxes

Rosemary, Thank you so much for sharing your experience with us.
We're thrilled to hear that your first experience with our company was great and that you're pleased with your sign. However, we're sorry to hear that you've experienced some frustration in trying to order additional signs.
We apologize for any inconvenience this has caused you and we'll do our best to make it right. We'll have a manager reach out to you promptly to address your concerns and help facilitate your order. Thank you for your patience and for choosing our company for your address plaque needs.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Product was of good quality and exactly…

Product was of good quality and exactly what I had ordered.

March 17, 2023
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Reply from Budget Mailboxes

Thank you for sharing your review with us!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase. Shipment arrived with no issues or delay. Budget stayed communicative with us.

April 3, 2023
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Reply from Budget Mailboxes

Thank you for sharing your review, Martin! Your experience is our top priority, as it's always our goal to provide our customers with the best possible service.

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Mailbox Review

Convenient shipping from order to receive date. Expensive but very nice.

March 31, 2023
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Reply from Budget Mailboxes

We take great pride in providing our customers with products of the highest quality, and we greatly appreciate your review!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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Rated 5 out of 5 stars

Beautiful mailbox

Beautiful mailbox! All my neighbors are jealous!

April 1, 2023
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Reply from Budget Mailboxes

We're thrilled to hear that you love your new mailbox! Thank you for your review, Polly!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Great communication and high quality…

Great communication and high quality product. Many neighbors have commented on how unique and nice our mail box looks

March 22, 2023
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Reply from Budget Mailboxes

We are glad you're pleased with your Gaines mailbox, thank you for leaving a review!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Mailbox was cheaper than anywhere else…

Mailbox was cheaper than anywhere else and came a few days earlier than promised. I highly recommend this website for ordering mailboxes

March 22, 2023
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Reply from Budget Mailboxes

Thank you so much for writing a review, we greatly appreciate your recommendation, Keith!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

This was the best company experience I…

This was the best company experience I have had in a very long time. I had questions about an order I had cancelled but Leslie assisted me to reorder the very next day. My order arrived in just 5 days.
Upon arrival a piece of the number scroll was damaged and a call to the company and I received a new one within five days. The customer service department was superb. A week later I ordered the newspaper holder and it arrived in four days. I receive many compliments on this mailbox.

March 17, 2023
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Reply from Budget Mailboxes

Our day is made, thank you so much for taking the time to write us a review, Joyce! We are thrilled to hear our team was able to take care of everything for you, and that you are pleased with your Imperial mailbox!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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Rated 4 out of 5 stars

The ordering process was easy and the…

The ordering process was easy and the product is very sturdy. Definately worth it.

March 24, 2023
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Reply from Budget Mailboxes

Thank you for the review! We're glad the ordering process was easy and that you are pleased with your Whitehall mailbox!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

The item is absolutely beautiful

The item is absolutely beautiful, we love it! Thank you for making such quality products!

March 16, 2023
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Reply from Budget Mailboxes

Your review made our day! Thank you so much, Lorraine!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

Rated 5 out of 5 stars

Quick delivery

Quick delivery, very happy!

March 23, 2023
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Reply from Budget Mailboxes

Thank you for your review!

Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com

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