Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
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Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4.0
Great
2K reviews
Hasn’t replied to negative reviews
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Customer service is very good!
March 15, 2023
Reply from Budget Mailboxes
Thank you for sharing your review with us, Barbara!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Its very tough and beautiful mailbox
Its very tough and beautiful mailbox, but little pricy , but I anticipate it would last for long time.
March 21, 2023
Reply from Budget Mailboxes
We take pride in offering high quality products, and we thank you for sharing your review with us, Sathya!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Fan Favorite
It’s a beautiful mailbox! I couldn’t wait to put it up. It took some work to get the post over the wood, but it was all worth the trouble. My mailman is happy!
March 21, 2023
Reply from Budget Mailboxes
We are very happy to hear you are pleased with your Whitehall mailbox! Thank you so much for leaving a review.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for your review! We strive to keep our lead times as up-to-date as possible so we can provide the best service to all of our customers!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
We appreciate your review! Thank you, Kathy!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Mailbox came as expected
Mailbox came as expected with good packaging to prevent damage. Delivered a bit quicker than expected, which we appreciated, as the old mailbox needed quick replacement. Our order included creation of custom address plates for the side of the mailbox, and this was done correctly. All in all everything went very well. Would use them again.
March 17, 2023
Reply from Budget Mailboxes
Thank you for your review, Alfred! We strive to provide excellent service and we’re glad you had a great experience. We hope you’ll keep us in mind for any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Ordered on a Monday the Mailbox was…
Ordered on a Monday the Mailbox was there on Friday.
Everything needed was in the package I installed it Saturday, I was surprised and happy at how quick the Mailbox arrived.
March 16, 2023
Reply from Budget Mailboxes
Thank you for your review, Wayne! We’re so happy to hear your order reached you quickly. We strive for all orders to reach customers as fast as possible.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Stellar customer service
Stellar customer service. There was an issue with the vendor that was resolved promptly. Great communication.
March 16, 2023
Reply from Budget Mailboxes
We’re so happy to hear about your experience with our team! We’ll be sure to pass along your feedback and we hope to see you again should you have any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
A fine experience
A fine experience. I needed a mailbox replacement with the same support hardware that is on my mailbox post. I ordered a Classic Mailbox from Budget Mailboxes. It arrived within a few days, and every hole bored in it was in the right place. The installation was easy and fast.
March 2, 2023
Reply from Budget Mailboxes
We’re glad to hear you’re pleased with your Imperial mailbox. Thank you for taking the time to leave a review, Dave!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Prompt and competent customer service
Prompt and competent customer service. Sturdy mailbox.
March 3, 2023
Reply from Budget Mailboxes
We appreciate your review! Thank you, Jeri!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
We appreciate your review! Thank you!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Upgraded Mail room.
So far everything is good. Residents will start using the new mailboxes on the 18th.
I had one phone conversation, then ordered online. The process was simple and easy to follow.
February 9, 2023
Reply from Budget Mailboxes
Thank you so much for your review, Tom! We’re glad our team was able to get everything taken care of for you.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Easy to order and the shipment was way…
Easy to order and the shipment was way ahead of the scheduled delivery date.
March 1, 2023
Reply from Budget Mailboxes
Thank you so much for sharing your experience, Jeffrey! We hope to see you again for any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Good product overall
Good product overall. Unit arrived in well protected packaging on a wooden crate. Budget Mailboxes was easy to work with and the item I received was just as described. My only disappointment is I would have preferred a thicker, heavy duty metal construction. My particular application will not be exposed to vandalism however in a rural setting I could see a potential for dents and damage.
February 27, 2023
Reply from Budget Mailboxes
We love to hear your feedback regarding your experience, as we take great pride in offering high-quality products and service. Of course, some situations do come with more inherent vulnerability. Florence CBUs are designed for security and durability in accordance with specifications set by the USPS, to help provide peace of mind. We thank you for choosing Budget Mailboxes and if you have any questions or concerns, please feel free to reach out at the listed contacts, we are happy to help!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The staff was very nice and responsive to my questions
Everyone was very nice to work with and my questions were answered quickly, overall the staff was great. The only problem I encountered was that I bought the more expensive mailbox cluster boxes because I was told they were in stock at the manufacturers and would ship in "2-3 business days", while in reality they shipped almost 2 weeks later which really hurt my construction timeline for our development.
February 15, 2023
Reply from Budget Mailboxes
Glenn, thank you so much for sharing your experience with us. We appreciate the kind words for our team, and your patience despite the unforeseen delay. Although these situations are rare, we understand how frustrating they can be. We do our best to stay on top of updates, and we work closely with the vendors and carriers to ensure the order is delivered as expediently as is possible.
We're grateful for your understanding and for giving us the chance to assist you through this issue. Thank you again for your feedback!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Ease of Ordering and quick shipping and…
Ease of Ordering and quick shipping and delivery
February 8, 2023
Reply from Budget Mailboxes
Thank you for sharing your experience, Jayne!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Responsive to initital request and good…
Responsive to initital request and good product.
February 17, 2023
Reply from Budget Mailboxes
Thank you for sharing your review, Alexander!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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They made sure my questions were…
They made sure my questions were answered. When something was not shipped, they followed up and corrected the issues. I am pleased and would recommend this company! Thanks
February 14, 2023
Reply from Budget Mailboxes
Thank you so much for sharing your kind words, Nancy! We strive to provide excellent service and we’re glad you had a great experience.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great transaction and mailbox came in…
Great transaction and mailbox came in perfect condition.
February 13, 2023
Reply from Budget Mailboxes
Thank you so much for leaving us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great quality brass mailbox
Great quality brass mailbox. Matches our nautical thing perfectly.
February 17, 2023
Reply from Budget Mailboxes
We appreciate your review! Thank you, Shaun!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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