Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
Company replied
Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4.0
Great
2K reviews
Hasn’t replied to negative reviews
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I ordered a rear opening mailbox not a…
My issue was resolved with great service! Thank you.
Sincerely Jeff.
January 6, 2023
Reply from Budget Mailboxes
Thank you for writing to us and making us aware of this issue. We strive to provide our best service to our customers, and when something goes wrong we are happy to seek out and advocate for a solution. I'll also reach out to you via email to further support you with this matter.
I'd first like to apologize for any miscommunication that may have hindered your finding a resolution with us, and thank you for your patience. Upon reviewing your order, it appears the item purchased is an Ultimate High Security Locking Mailbox in Black, with an In-Ground Post. This is a standard front-loading mailbox. In order to provide you with a mailbox that would satisfy your needs, I can offer some suggestions for similar items that do have a rear-access door. I've also reached out to the manufacturer to see if there may be any other possibilities for resolution.
We are very grateful for the opportunity to support you, and look forward to speaking soon!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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In stock, custom, and quick
Car hit my mailbox...they had the same mailbox and got it to me it 2 days with custom address
February 14, 2023
Reply from Budget Mailboxes
We are glad your are happy with your Keystone mailbox! Thank you for sharing your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for your review! We are proud to offer quality products to our customers, and we love to hear your feedback!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Quality products fast shipping
February 20, 2023
Reply from Budget Mailboxes
Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for your review, Jay!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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delivered product before the schuduled…
delivered product before the schuduled datre
February 16, 2023
Reply from Budget Mailboxes
Thank you for leaving us a review, we appreciate it!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Nicest mailbox on my street
Nicest mailbox on my street. It was easy to assemble and it should last a very long time. Quality parts and good instructions.
February 23, 2023
Reply from Budget Mailboxes
We are very glad to hear you are pleased with your Whitehall mailbox! Thank you for taking the time to leave a review.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Best Quality….Looks…Durable…Perfect!!!
This is the best mailbox I’ve ever seen!!!! It’s very stylish…the quality is amazing…it’s very durable…worth every penny!!!!
February 23, 2023
Reply from Budget Mailboxes
Your review has made our day, Linda, thank you for sharing with us! We are proud to provide high quality products to our customers, and we hope you will keep us in mind for any future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great place to order mailbox
Quick and easy check out process. Product came nicely packaged and timely. Website made it easy to look at product
February 22, 2023
Reply from Budget Mailboxes
Thank you for sharing your kind words about us, Albert! We always do our best to keep things simple and easy for our customers.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Very thorough with their follow up…
Very thorough with their follow up after purchase and delivery.
February 9, 2023
Reply from Budget Mailboxes
Thank you for sharing your review with us, Barbara! We strive to provide the best support to our customers so that every purchase feels valued. We're here for you and any of your future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Excellent product
Excellent product. Pricey, but guess that’s the cost of these things. . Only downside was wait times.
February 17, 2023
Reply from Budget Mailboxes
Thank you for taking the time to share your feedback with us, Steve! We always appreciate the insight customers like you can provide, and we hope you will keep us in mind for any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
fantastic service
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno world where no one 'talks' to anyone anymore! I even received a follow up phone call from a real person, to check in and make sure everything was satisfactory!
February 17, 2023
Reply from Budget Mailboxes
We are certainly proud of our customer service experts, and as a team we strive to provide quality support to everyone we serve. Thank you for sharing your experience with us, Dianne!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
I found a replacement my HOA required
I found the exact replacement to match what my HOA required and it was cheaper than the vendor the HOA recommended.
February 1, 2023
Reply from Budget Mailboxes
Thank you for sharing your review, Troy! We are proud to have the best pricing on high-quality products, and we're very glad you are pleased with your Imperial mailbox.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Excellent service personnel!
Excellent service personnel were knowledgeable, professional and took me through the entire process. Very pleased with using this company from start to finish.
January 17, 2023
Reply from Budget Mailboxes
Thank you for taking the time to share your review, Lesley! We are very glad to hear our team was able to support you with your CBU mailbox order.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you so much for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great price and in stock
Budgetmailboxes had what I needed at the best price. The cluster mailbox was shipped quickly. And worked as expected.
January 27, 2023
Reply from Budget Mailboxes
Thank you for sharing your review, Rich!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
You can talk to a live person still!
What I enjoy is that budget mailboxes still have over the phone customer service which is so helpful when you have a lot of questions. The delivery was surprisingly fast. This is roughly the fifth order over a few years and service and products have been very consistent!
January 18, 2023
Reply from Budget Mailboxes
Thank you for your kind words, Bob! It makes us very happy to provide our customers with high quality service. We hope to continue to have the privilege of supporting you and your mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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Excellent experience from the customer…
Excellent experience from the customer service representative to the products I ordered. Top notch!
February 8, 2023
Reply from Budget Mailboxes
Thank you for sharing your experience, Kate! We are very glad our team was able to provide you excellent support, and will pass along your feedback!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
We are so happy to hear you love your Imperial mailbox! Thank you for sharing your review.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for sharing your experience! We are happy to hear you are satisfied with your Whitehall mailbox, and hope you will keep us in mind for any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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