BudgetPetCare Reviews 185

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Placed order for two meds that normally require Rx in the US. Order came but boxes look nothing like those advertised online. Item was shipped from Singapore. Hard to reach customer service but finall... See more

Rated 1 out of 5 stars

I ordered product in March there was never any tracking. When I sent the form to request information it went nowhere. When I finally got a response 2 months later it was through their customer servi... See more

Rated 5 out of 5 stars

I’ve ordered Bravecto for my 3 little chihuahuas, and also for my brother’s Staffy. Both times the orders arrived within 1-2 weeks (so plan ahead!). The boxes are slightly different than in the US upo... See more

Rated 5 out of 5 stars

Great experience! I have ordered pet supplies including prescription and flea/heartworm preventative medication on a regular basis from Budget Pet Care. No prescription nonsense from your vet. The pri... See more

3.4

Average

TrustScore 3.5 out of 5

185 reviews

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Rated 1 out of 5 stars

POTENTIALLY COUNTERFEIT

Placed order for two meds that normally require Rx in the US. Order came but boxes look nothing like those advertised online. Item was shipped from Singapore. Hard to reach customer service but finally got through. When I asked if these meds came from China I could not get a straight answer. Rep just said box contains what is printed on box. Well, China is WELL KNOWN for counterfeit products and especially medicine. They gave us the Covid virus so I don't trust ANYTHING coming out of China. Recreating a box is simple. Doesn't guarantee item inside is legit. It may be but I am not giving my dogs something that could potentially harm them. I asked for refund and company is supposedly sending me a shipping envelope. Will see but I am contesting the charge on my credit card. BUYER BEWARE !!!

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered product in March there was…

I ordered product in March there was never any tracking. When I sent the form to request information it went nowhere. When I finally got a response 2 months later it was through their customer service email and they said it was too late to refund or send me new product. I asked multiple times for tracking in hopes that I could see where the product went. They refused to provide a tracking number. Buyer beware I got scammed.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Affordable

No prescriptions necessary making it more affordable for the average person. Prices are great and lots of discounts.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I have used this company for years, not anymore!

I have used this company for years. Unfortunately this year their pricing has sky rocketed and their customer service treat you like you're illiterate and very rude. I was going to place an order that would have been over the $49 requirement to not have to pay the additional $9.95 for non tracking shipping. So, pay for the product, pay for shipping and you get no tracking information for that price. Really, WTH? I was told due to tarriff's. Tarriff's that are no longer in effect affects the fact that your company does not honor what is shown on your website???!! What??? Disapponted doesn't cover what I am feeling. For less than what they want to charge I can go to a local clinic and just pick it up. Actually CHEAPER than what this company wants. And I don't have to wait 3-4 or even 5 weeks. WOW

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend

I do not recommend! The way thieves act! You pay for the order and out of three pieces they send the two cheapest ones and the third one which is twice as expensive as the first two items in one order is missing! No one responds to questions and repeatedly! Unserious businessman!

March 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Order at your own risk

Order at your own risk. I’ve placed a couple orders before. First order or two were fine. One order, half the medicine leaked out of the bottle and no response from the company. Placed order 3123037, waited because of internaltional shipping, and it straight up never arrived. There goes $140. Don’t know that I’ll order from here again.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

They are killing pets

Ordered twice from budgetpetcare. First time sent me flea and tick for Australian pests. Second time for African pests. They are killing pets. The medications do not protect your pets in the United States. Read the insert in the packaging.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve ordered Bravecto for my 3 little chihuahuas, and also for my brother’s Staffy. Both times the orders arrived within 1-2 weeks (so plan ahead!). The boxes are slightly different than in the US upon close examination - they’re written to European standards using metric. Other than the very fine print, the boxes are identical. And the prices! I paid less for 3 tablets than I pay for 1 here in the US! And, no Rx needed in Europe so there’s that convenience factor as well. I just placed my 3rd order with them, and will continue to use Budget Petcare online.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable pet supplies with great customer service

I have been a long-time customer for many years with Budget Pet Care and have been nothing but pleased.. with many things such as, the selection, lower costs than chain retail stores and online competition, great pricing and discounts, plus customer service that is always helpful.

July 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend!

I’ve been using Budget Pet Care for a few years now. It’s always a great experience. You can’t beat the prices and the shipping is always tracked and on time. Highly recommend.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied, Long time customer

I've been using Budget Pet Care for several years for flea/tick preventatives and heartworm meds. I did my research prior to ensure I was still getting a quality product, despite the substantial savings. I love the ability to put my order on auto order so I always have product on hand. I have only had to call customer service once, and they were very quick to resolve my issue. Highly recommend!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using BudgetPetCare for…

I have been using BudgetPetCare for several years for flea/heartworm protection for my cats. Items arrive in about two weeks and the prices are great! Try them and you'll be glad you did!

January 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Best products for your dogs/cats at the best prices!

I have been using BudgetPetCare for my dogs & cats heartworm/flea & tick prevention for many years now. Their treatment prices are the best, no Rx from my vet is needed & all the products are top quality. They make it so easy with excellent customer service- there is no reason to shop around. Shipping is free & I have never had a package go missing ever. Delivered right to my door!
In this particular order, Bravecto Plus for my cats, there was a special going on that included an extra dose for free.
These kind of perks are just another reason I always use BudgetPetCare.
Thanks for the excellent products & service

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company. I Orderes Simparica Trio from them at very competitive pricing and everything arrived as promised. Shipping was a bit slow as the item was shipped from Canada, but overall a very good experience. I will order from them again in the future.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with this…


I am very disappointed with this company. They do not inform customers in advance that orders are shipped from China, which results in very long delivery times. I ordered medicine, but it still hasn’t arrived after several weeks. The company does not provide clear delivery timelines, so customers are left waiting without knowing when their order will finally arrive. If I had known about these delays, I would never have ordered from them. I do not recommend this company!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

I've been using these guys for a few years now. Their customer service has always been great and so are their prices.

December 3, 2024
Unprompted review
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Rated 5 out of 5 stars

BudgetPetCare is a great company!

BudgetPetCare is a great company! Their website is easy to navigate and they always have deals and coupons available. They ship promptly and the customer service dept has always been helpful to us. This is THE only place I buy our cats' flea/tick prevention meds.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products and Prices

I love that I can get my 2 small dogs' flea/tick/worm meds for FAR less than at my vet - without a prescription! The meds are identical to those sold in the US but are from Europe (they may even be better as the EU has much better regulations than the US does). I have had to deal with customer service when I accidentally ordered twice and they were very helpful. They solved my issue right away. I recommend BudgetPetCare.com and am glad I discovered them a few years ago!

January 1, 2025
Unprompted review

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