I placed an order during the covid pandemic for some paving slabs. I bought from Buildex after phoning them and confirming the item was in stock. In the end it was months until the slabs arrived.... See more
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Ordered a Toughsystem DS300 at an excellent price online. Prompt dispatch and delivery. Perfect transaction. Safely packaged and perfect order (new). A few easily removed stickers from original conten... See more
Company replied
Garden bench arrived very quickly just a few days after ordering (Another bench ordered at the same time from Wickes is to take 7 weeks!). Everything well packaged and undamaged. Several other supplie... See more
Company replied
So far very pleased with my arbour just finished painting it as thought that would be better before we put it together looking forward to seeing the end result We bit rough at some ends but sanded... See more
Company details
Information provided by various external sources
With over 15,000 products across a range of key categories, BuildEx is providing a new way for DIY and the Trade to shop construction materials online. From Garden Structures to Plumbing Fittings, our goal is to provide a seamless and customer-centric online shopping experience at market leading prices. With delivery options across the UK, we can provide everything you need, directly to your door.
Contact info
United Kingdom
- buildex.co.uk
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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All was as advertised and arrived very…
All was as advertised and arrived very quickly
September 27, 2021
Reply from Buildex
Hi Derrey,
Thank you for taking the time to share your experience.
I am pleased to hear that your experience with us was positive experience and that we were able to provide great products at a convenient time scale.
If you need anything else please do email Service@buildex.co.uk
Many Thanks
Megan
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I have used buildex twice now and found…
I have used buildex twice now and found an amazing deal on the items I wanted. Easy and quick to order my tools, I would highly recommend using them.
September 24, 2021
Reply from Buildex
Hi Daryl,
Thank you for taking the time to share your experience.
I am pleased to hear about your experience with Buildex.
It is great to hear that on both occasions you have been pleased with the service provided and found Buildex easy to use.
If there is anything else that we can do for you please do contact Service@buildex.co.uk
We look forward to seeing you again soon.
Many Thanks
Megan
Reply from Buildex
Hi Gary,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had such a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Great company to deal with
Great company to deal with, quality product at a great price. Item delivered quickly from lovely Somerset
September 24, 2021
Reply from Buildex
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service and delivery
Excellent online service and very quick delivery of the power tool ordered. Would recommend.
September 22, 2021
Reply from Buildex
Hi Iain,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience!
We hope to see you again soon.
Kind Regards,
Charlotte
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DeWalt toughsystem
I ordered 3 DeWalt ds400 toolboxes. They arrived next day, well packaged at a good price.
September 22, 2021
Reply from Buildex
Hi Ricky,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Buildex
Hi,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting myself at service@buildex.co.uk
We hope to see you again soon.
Kind Regards,
Charlotte
Garden bench arrived very quickly just…
Garden bench arrived very quickly just a few days after ordering (Another bench ordered at the same time from Wickes is to take 7 weeks!). Everything well packaged and undamaged. Several other suppliers of the same bench wanted £50-60 for delivery to Scotland and we're not even in the highlands. Well done Buildex.
September 21, 2021
Reply from Buildex
Hi Fiona,
Thank you for taking the time to leave a great, 5 star review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the service you have received and the product that you have purchased.
We hope to see you again soon!
Kind Regards,
Charlotte
Very quick delivery
Very quick delivery, packed tightly in a box so no damage, we'll done Buildex
September 20, 2021
Reply from Buildex
Hi Shirley,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with our packing and delivery.
We hope to see you again soon!
Kind Regards,
Charlotte
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Excellent experience
Excellent experience. Cheapest price for power tools and delivered promptly. Will be using again and would highly recommend.
September 20, 2021
Reply from Buildex
Hi Nigel and Vanessa,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent service
September 19, 2021
Reply from Buildex
Hi Tom,
Thank you for taking the time to leave us a review.
I am pleased to hear that your experience with Buildex was excellent .
If there is anything else that we can do for you please email Service@buildex.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Need to rethink returns policy.
Ordered work shoes in my usual size, but arrived and too big, had to pay £15 to return the parcel (for £40 boots) tell me how that works?! Still waiting on refund 2 weeks later….
September 15, 2021
Unprompted review
Reply from Buildex
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to hear that your experience was great and that you would use Buildex again.
If there is anything else that we can do for you please contact Service@buildex.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
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Great price and fast delivery
Great price and fast delivery, good communication before and after, responsive customer service.
September 15, 2021
Reply from Buildex
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to hear about your experience with Buildex and that you found the communication provided was good and delivery was at a time that suited you.
If there is anything else that we can do for you please email Service@buildex.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Great price
Great price, next day delivery to Northern Ireland, I will be using again and would recommend this company for most building materials, tools and hardware.
Many thanks
September 15, 2021
Reply from Buildex
Hi Mark,
Thank you for taking the time to leave a review.
It is great to hear about your experience with Buildex and that you received your order next day.
I am pleased to hear that you would recommend us and will be using Buildex again.
We look forward to seeing you again soon!
Many Thanks
Megan
Great value & on time delivery.
September 14, 2021
Reply from Buildex
Hi Mr Hoadley,
Thank you for taking the time to leave us a review.
It is great to hear that you found your experience with Buildex to be great value and for your delivery to be on time.
If there is anything else we can do for you please email Service@buildex.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
The order placed was not fulfilled
September 14, 2021
Reply from Buildex
Dear Andrew,
Thank you for taking the time to leave us a review.
I apologise that the order you placed was not fulfilled which has lead to a negative experience with Buildex.
If you wish to discus this further please email Service@buildex.co.uk
Once again I apologise for your experience.
Kind Regards,
Megan
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Reply from Buildex
Hi Rosemary,
Thank you for taking the time to leave us a review.
I am pleased to hear that the service provided was quick and that you would use us a again.
If there is anything else that we can do for you please email Service@buildex.co.uk
Many Thanks
Megan
Good range of products
Good range of products, prices and delivery was spot on. Thank you *****
September 13, 2021
Reply from Buildex
Hi Steve,
Thank you for taking the time to share your experience with Buildex.
I am pleased to hear that you were happy with the range of products we keep and the prices we have to offer.
It is also great to hear that you were satisfied with the delivery lead time provided.
If there is anything else we can do for you please email Service@buildex.co.uk
We look forward to seeing you again soon!
Kind Regards,
Megan
Very good price and service will…
Very good price and service will definitely use again
September 13, 2021
Reply from Buildex
Hi Sinclair groundworks,
Thank you for taking the time to share your experience.
I am pleased to hear that you were happy with the price and service that was provided to you.
If there is anything we can do for you please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
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