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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unresponsive and difficult to reach. Consumers also reported issues with orders, including receiving incorrect items, incomplete shipments, or experiencing unauthorized charges. The product quality was a concern for some, with items failing prematurely or not working as advertised. However, some customers also noted positive experiences with certain products, finding them effective and unique. A few other people also felt that customer service was helpful in resolving their issues, leading to satisfaction with replacements or solutions.

What people talk about most

Product

Consumers find product quality and ordering experiences to be ambiguous. While some reviewers praise products... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report positive experiences, noting... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report difficulties reaching a... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast shipping and... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised products for working as... See more

Based on these reviews

Rated 3 out of 5 stars

I had orderes2 Pocket Hose Copper Head 50 ft. hoses, 2 safe trak, and2 Pocket Hose Pocket Pivot, but so far I have only received of each of these items. The order number is 25125100. I sent email to... See more

Rated 3 out of 5 stars

I wish your offers didn't expire so quickly. I don't always have access to sign in to my account to earn points with a purchase, and by the time I get back to it, the offer had expired. You lost a s... See more

Rated 3 out of 5 stars

Your Angel Ride cushion needs to be longer front to back. Another 4-5 inches long would be perfect. I would buy them as Christmas gifts! I currently have one which I can't use.

Company replied


Company details

  1. Business Services

Information provided by various external sources

Shop BulbHead.com for smart solutions for everyday life. BulbHead® is the official inventor of Pocket Hose, Atomic Beam, Star Shower, Red Copper Pans. Free Shipping on orders $50+


Contact info

  • Docks Corner Rd 200, 08810, Dayton, United States

  • bulbhead.com

2.7

Poor

TrustScore 2.5 out of 5

324 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Password problems

I tried to open my account.....but my word wasn't accepted. It tried to change my password.... NO. I won't have a dozen different passwords. I've got 2, one for sites where there is no money involved, and one password where my credit cards are attached. I was going to get a txt message with a security code.... I don't have smart phone? Is my only option to close my account?

August 9, 2025
Unprompted review
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Rated 2 out of 5 stars

Want to return items

Want to return items. They appear to be knock offs. No brand name on the boxes. Type of power source plug out dated. Feel very cheap!!!

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Need a call back

Hard to order a product. No response to an issue on my invoice. Please have someone call my cell 312-510-5297. Thanks

August 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Wasn’t sent to me or my address

Wasn’t sent to me or my address. Name on receipt read “Null Null”. The address was wrong except for the zip code.
Your subsequent personalized emails address me as “Null”
Please cancel this order and refund my money.
You have my correct email address.

August 9, 2025
Unprompted review
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Rated 5 out of 5 stars

I love your products!

I love your products! They are so unique and so handy and in many cases are something you wanted or needed but didn't know you wanted or needed it until you saw it in your ad. And they work! Good show!

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

Is there a zero stars

Is there a zero stars. I never got my order. I have emailed twice to find out what’s going on. Never even said it shipped.

UGH
I WILL CANCEL THE PAYMENT

August 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Love the pocket hose

Love the pocket hose, so easy to use. I found out Blub Head stands behind their products as they advertise. Totally happy with their produts.

August 8, 2025
Unprompted review

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