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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their effectiveness, consistent potency, and appealing characteristics like smell and flavor. Many also appreciate the variety and selection available, as well as the discreet packaging and clear communication regarding product details. However, some people were dissatisfied with the customer service and response times. Reviewers often report difficulties in getting replies to their inquiries, especially when issues arise with orders, such as missing items or payment problems. There are also mixed opinions regarding the overall order experience, with some customers experiencing delays or problems with their shipments.

What people talk about most

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant issues, such as missing... See more

Product

People report ambiguous experiences with product. Many customers praise the quality, describing items as... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report a significant... See more

Customer service

Clients share negative opinions on customer service, with many reporting that support is "next to nil."... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the strong, fresh, and potent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First time ordering and honestly surprised how cheap it was for the amount I got. Quality wasn’t top-shelf but way better than expected at that price.

Company replied

Rated 4 out of 5 stars

Ive ordered a couple times now and the grade is good for what you pay for sure. Definitely worth the money imo anyway, and Ive smoked for over 20 yrs now. Had an issues 1 time with payment but it all... See more

Company replied

Rated 4 out of 5 stars

i received a lower quality order on Aug. 15. . So i returned it to Bulk Buddy at my expense . UPDATE : Sept / 03 / 2025. I contacted BulkBuddy and they have shipped me a replacement order .... See more

Company replied


Company details

  1. Cannabis store

Written by the company

Welcome to Bulk Buddy, your premier online cannabis dispensary in Canada. We excel in providing an exceptional shopping experience, allowing you to effortlessly buy cannabis online from the comfort of your home. Our extensive range features everything from premium cannabis flowers and potent concentrates to delicious edibles, soothing topicals, and high-quality CBD products. Each item is carefully chosen to ensure maximum quality and potency, meeting the highest industry standards. As a leading Canadian online dispensary, we're committed to delivering exceptional customer service and superior cannabis products to our clients nationwide. Whether you're a seasoned cannabis user or new to the world of cannabis, Bulk Buddy is here to help you discover the perfect products to suit your needs and tastes. Explore our wide selection today and experience the convenience of buying cannabis online with Bulk Buddy.


Contact info

3.4

Average

TrustScore 3.5 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the Bulk Deals

Ordered 4 ounces mix and match, saved a ton. All AAAA quality, sticky buds, amazing smell when opened. Best online dispensary I've tried.

January 6, 2026
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

Worst company ever

Worst company ever, i order a disposable vape that didnt work, they are fast to grab the money but if something is wrong with your order they will never respond, it was my first and only order with that garbage company

December 17, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 1 out of 5 stars

After dealing with this company for well over a year they just decided to take my money and cancel my order they will not answer the online chat or emails, no phone number so guess they keeping my $

Prior to this experience I would have rated bulk buddy five stars but now they have apparently refused to acknowledge my payment, canceled my order and will not answer any emails or chat to explain why they decided just to take my money and cancel my order! very disappointing and very shady practices... I would not risk losing money to this company and I don't even know how to contact them besides online chat and email as I cannot find a phone number for them. I've been attempting to contact them for 5 days now I'm losing hope I will ever see my money again or the products I ordered

January 1, 2026
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 1 out of 5 stars

I placed an order and for some unknown…

I placed an order and for some unknown reason it was cancelled! I have attempted to send a form for my refund as well as live chat requesting the same! Very disappointed and just want my refund!

December 9, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 3 out of 5 stars

Decent but Not Amazing

Product was okay, buzz was mild, shipping took longer than expected this time.

January 4, 2026
Unprompted review
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Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Impressed with the Hash Quality

The blueberry hash is soft, flavorful, and packs a punch without being harsh. Great value compared to local shops, and discreet packaging was spot on.

January 2, 2026
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Fast Delivery

Arrived in 3 days. 👍

January 1, 2026
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Solid Budgets Buds

Got the mystery ounce for $39 and it turned out to be a nice indica mix. Smokes smooth, decent buzz. Will order again soon.

December 31, 2025
Unprompted review
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Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

The fast shipping times and broader…

The fast shipping times and broader product selection made such a big difference to other sites.

December 30, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

Placed an order money was taken than…

Placed an order money was taken than order was canceled and they will not respond 👍 don’t use bulk buddy they are thieves

December 26, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 4 out of 5 stars

I had a Problem with my Login

I had a Problem with my Login, the Support answers in 8h.. It's ok but not fast.

December 26, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Just amazing

Just amazing! Iam so happy with the new products. Hold on the good work.

December 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Happy new customer

Great pricing for good products.

December 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

order is not cured

order is not cured. weed drenched in chemicals.
Tropicanna Banana. disgusting, does not burn white ash. burns black and stays on fire after lighter is brought away. chemicals throughout quarter pound. not cured. not flushed. taste poor.

December 25, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 3 out of 5 stars

I had a small problem with the support

I had a small problem with the support, but i think i had just a bad Day. Maybe i will correct my review.

December 19, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 1 out of 5 stars

It’s been three weeks now that I got…

It’s been three weeks now that I got ripped off by Bulk Buddy! Place is a scam, sent many emails, photos but they still won’t reply.
Don’t trust they thief’s, or you will be sorry!!!

December 2, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 5 out of 5 stars

Good Job Boys

Easy & Fast help.

December 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Perfect.

I had a small problem but it got fixxed by the Supportteam within minutes. Great!

December 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Very good stuff

Very good stuff, i buy here since 2 months, and it is on point.

December 17, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

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