Bunion Free Reviews 48

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

They have poor craftsmanship, slow delivery and nonexistent customer service. You will wait months for delivery. The Dollar Tree Store has better quality items. You are basically paying top dollar fo... See more

Company replied

Rated 5 out of 5 stars

What a great company Bunion Free is - The Platform Orthopaedic walking shoes with the raised heel were not very good for my tricky feet. I felt my foot was being pushed forward - so I then tried the... See more

Company replied

Rated 1 out of 5 stars

HORRIFIC customer service! I have emailed six times and get NOTHING in return! When I received a "tracking" email that claimed it's US shipping, there was a 30 DIGIT random group of numbers that ar... See more

Company replied

Rated 1 out of 5 stars

Very disappointing experience. Junk items marketed as medical healing items. This site is fake, it's just a drop box for chinese low brand items. Don't fall for it. Hoping that you read this before yo... See more

Company replied

Company details

Information provided by various external sources

Welcome to Bunion Free, the place where you will find the most innovative items for bunion foot care that include bunion corrector, tailors bunion corrector, bunion guards and toe separators.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

48 reviews

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Rated 1 out of 5 stars

Do Not Buy From Bunion Free!

This place is a scam. First of all it took 2 months to get an order, but what I got was not what they advertised. They were cheap pieces of crap that are made of real thin material and do not even look nice. They are made out of the same cheap material that walmart shower shoes are made of that sell for under $5. They do not refund your money!

Do NOT BUY from them!!!!!

September 21, 2020
Unprompted review
Rated 1 out of 5 stars

This product is garbage and they do not…

This product is garbage and they do not accept returns. DO NOT WASTE YOUR MONEY. The shoes provide zero support. You are better off in a pair of grocery story flip flops. Its disgusting that this company preys on people with painful foot issues and delivers absolutely harmful to your feet products.

September 20, 2020
Unprompted review
Bunion Free logo

Reply from Bunion Free

Hi,

We would be more than happy to help you, but we never received any complaints for your order.

Thank you

Rated 1 out of 5 stars

Beware

Beware! They have no return policy! The product quality is poor. I purchased sandals that did not fit. Too bad. No refund. Only exchange after you give them a thesis with pictures. Very handy for them, very frustrating for their one time purchase only customers. Don't be fooled by their nice website. Cheap poorly manufactored products.

September 2, 2020
Unprompted review
Bunion Free logo

Reply from Bunion Free

Hello Jim,

We have chekced the email communication again for your order of Bunion Sandals and Bunion accessories. It seems you never responded back so we could help you.

We are sorry for your experience, but we needed a response from you in order to proceed with your request.

Regards

Rated 1 out of 5 stars

Tacky shoes from China

Less than 24 hours after placing my order, I sent them an email to cancel it. There is no phone number so I could not call them. They never reponded to my email. They sent a pair of cheap, tacking looking, uncomfortable shoes. I then read their return policy which is no refunds, period. DO NOT ORDER FROM THIS COMPANY!! You will surely regret it!

August 27, 2020
Unprompted review
Bunion Free logo

Reply from Bunion Free

Hello Cindy, we have checked again our system and there is no email from you.

Please get in touch again if you need assistance.

Regards

Rated 1 out of 5 stars

Fake China made shoes

Fake China made shoes. They are cheap max. $5.00 sandals. Their return policy is no returns just exchange even if after you get the product you realize it is cheap and not what you ordered. Do not buy anything from them.

August 18, 2020
Unprompted review
Rated 1 out of 5 stars

Questionable Business Practices

Shipping times were unexpectedly long (four months!). I ordered a product in April and it arrived in August. It was much lower quality than I expected.

They are a drop-ship company that sends cheap product directly from China without packaging to indicate what it is or the company it came from.

They did refund the part of the order that was so late. But they were quite rude and not very responsive. I would not buy from this company under any circumstances. There are other companies that offer higher quality products for much less money.

August 7, 2020
Unprompted review
Bunion Free logo

Reply from Bunion Free

Hello Zoe,

We are so sorry for your inconvenience. As you may know, back in April it was all the COVID situation and all the shipping companies were affected.

Thank you

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