bunq 

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See what reviewers are saying

Rated 4 out of 5 stars

I have only had my Bunq account for three months and initially signed up as it seems to be very flwxible and pays interest on savings. The main downside is that I find the app layout confusing com... See more

Rated 5 out of 5 stars

Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions. Bunq catched my attention with... See more

Company replied

Rated 4 out of 5 stars

it is good to see that neobanks are rising, but not all digital banks deliver quality services. But bunq is different, founded by a visionary man - bunq offers many features. This not just some... See more

Company replied

Rated 5 out of 5 stars

The money features alone are worth switching for. I can easily manage my funds for rent, utilities, groceries, travel, and emergencies, as well as direct deposits straight into them. The card lets me... See more

Company replied

Company details

  1. Bank
  2. Financial Institution

Written by the company

bunq is a fully mobile bank designed to make managing your money simple, fast, and flexible. Whether you're traveling, saving, or sharing expenses, you stay in control with local IBANs, zero FX fees, and real-time notifications. Open an account in minutes, track your spending, set budgets, and even plant trees as you pay. With 24/7 human support and no hidden fees, we offer a transparent banking experience that fits your lifestyle. As an independent bank, we grow when you love using us. Join millions across Europe who already use bunq for smarter, greener, and more convenient everyday banking.


Contact info

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Rated 4 out of 5 stars

adding tech

nice that bunq keeps adding tech features. assistants, budgeting, language translations, now deels, term deposits, net wealth,.. its quite a lot each time

March 25, 2026
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Reply from bunq

Hey there 👋

Thank you for the 4-star review and for sharing your feedback!

We're glad you're enjoying the new features we're continuously adding to the app.

We'd love to know what a 5-star experience would look like for you. Please share any suggestions at support@bunq.com.

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Rated 4 out of 5 stars

advanced

the bunq app seems advanced enough, at least it's working much more effectively than my previous bank app :)
It's fast and has lots of perks in there,, I wish their support worked as advanced as their app does :) though nothing critical so far
I liked that I can have multiple subaccounts - comfortbale to use,and now I feel I've upgraded my financial literacy for real,big plus for sure

March 25, 2026
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Reply from bunq

Hey Esben 👋

Thank you for the 4-star review and for your detailed feedback!

We're happy to hear that our app feels like an upgrade and that features like sub-accounts are boosting your financial literacy. We also appreciate your thoughts on our support.

We'd love to know what a 5-star experience would look like for you. Please share any suggestions with our team at support@bunq.com.

Rated 5 out of 5 stars

Overall - great

Speaking about bunq as a whole, I think they are pretty decent for daily banking experience. Apart from having all the necessary security aspects including regulation & deposit insurance, they have a variety of tools for money management such as spending insights, spending limits, money pots and more. This type of instruments usually can't be found with traditional bankings ¬_¬

March 25, 2026
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Reply from bunq

Hey Nicola 👋

Thank you for your fantastic 5-star review ⭐

We’re happy to hear you're having a great banking experience with us and enjoying our money management features. Security is our top priority and we appreciate you noticing the measures we have in place to protect our users 🙏🏼

Rated 5 out of 5 stars

Saving advantages

It wasn’t just another savings account with a fixed interest rate. Something more here Flexibility to choose multiple currencies, diversification in stocks and crypto, budgeting./

March 25, 2026
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Reply from bunq

Hey Liam 👋

Thank you for your wonderful 5-star review ⭐

We're happy to hear you're having a great experience with us and enjoying our multi-currency accounts and investment features 🌈

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Rated 3 out of 5 stars

Proceed with caution

The charge you for like elite or something after a couple months seems like a sneaky charge.
Interest is good until the drop the rate and it all fun and games when you can only make two withdrawals a month which makes it difficult to get your money back once you have lodged it

March 24, 2026
Unprompted review
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Reply from bunq

Hey there 👋

Thanks for the 3-star review and sharing your thoughts!

We understand your point on the plan charge and offer a variety of plans so you can find the perfect fit.The two withdrawals a month is a feature designed to help you smash your savings goals faster by acting like a digital piggy bank! 🚀

We'd love to know what would make it a 5-star experience for you. Feel free to share any suggestions with us at support@bunq.com.

Rated 5 out of 5 stars

Good experience

Good experience

March 24, 2026
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Reply from bunq

Hi there 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you're enjoying the app and having a great experience with us 🌈

Rated 5 out of 5 stars

Money pots

As soon as I started to organize my spendings, I saw improvments in money management :0

March 24, 2026
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Reply from bunq

Hi Guillermo 👋

Thank you for the fantastic 5-star review ⭐️

We’re happy to hear you're enjoying our savings features and having a great experience with us 🌈

Rated 4 out of 5 stars

many features

it is good to see that neobanks are rising, but not all digital banks deliver quality services.
But bunq is different, founded by a visionary man - bunq offers many features.
This not just some online bank where you keep your moeny and manage thigns from phone,
Nope, here you also get additioanl perks like esim, stock and crypto, insurance, zero fx, foreign ibans and more.

Yet, soem thigns can be better. First it is their learning hub - needs some updates, second - human support should be faster, gotta resolve tickets quicker.

But in general - solid bank, oops, neobank

March 24, 2026
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Reply from bunq

Hey Ben 👋

Thank you for the 4-star review and your detailed feedback.

We're glad you're enjoying our range of features like eSIMs and investments. We also appreciate your honest thoughts on our Help Center and support speed. Your insights are incredibly valuable as we continuously work to enhance our services.

We're grateful to have you in the bunq community 🌈

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Rated 5 out of 5 stars

One of my

One of my favorite features is bunq.me tool. When somedsone has to send me money, I just send them my personal link, they just click on it, and the process happens without issues...

March 24, 2026
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Reply from bunq

Hi Daniel 👋

Thank you for the fantastic 5-star review ⭐️

We’re so happy to hear you're enjoying our bunq.me features and having a great experience with us 🌈

Rated 4 out of 5 stars

if you dont care about sub fee

then this is pretty much perfect bank. so small fees on everything else, even payments.

idk if I care about it or not though. Sometimes feel its expensive.

March 24, 2026
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Reply from bunq

Hey Claus 👋

Thank you for the 4-star review and your honest feedback! We're glad to hear you're finding the bank "pretty much perfect."

We want you to have the plan that best fits your needs. We offer everything from our bunq free plan to our comprehensive bunq Elite plan so you can choose what gives you the most value.

Feel free to explore all our plans right here: https://www.bunq.com/personal-account/banking-plans 📚

Thank you for being part of the bunq community 🌈

Rated 5 out of 5 stars

Investing possibilities are a game changer

Now I don't need to open a separate brokerage account in order to trade stocks, as it's possible to do via bunq bank. Plus, it feels more secure this way,,

March 24, 2026
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Reply from bunq

Hi Enrique 👋

Thank you for the 5-star review and positive feedback!

We’re so happy to hear you're enjoying our investment features and having a great experience with us 🌈

Rated 5 out of 5 stars

Neo banks power

What makes a point of having neo bank instead of any other banking service, is speed. I felt like I didn’t face any bureaucracy and bad delays. Bunqto allowed instant transactions.

March 24, 2026
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Reply from bunq

Hi there 👋

Thank you for the fantastic 5-star review ⭐️

We’re happy to hear you're enjoying our features and having a great experience with us 🌈

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Rated 5 out of 5 stars

It's one of the most modern banking

I valued the innovations that were perfectly executed here. I got acquainted with many new things like crypto, scheduled payments, different ibans for different saving and spending purposes. These features affected my money positively. I see some potential in crypto investing and bunq made it very accessible. Good place to settle money from what I see. ^_____^

March 24, 2026
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Reply from bunq

Hi Lukas 👋

Thank you for the 5-star review ⭐️

We’re happy to hear that you’re having a great experience with us 🌈

Rated 4 out of 5 stars

banking app was something i needed

after a trial you can really understand if thats something you need or need. with this app and their insights i can see where I spend, granted that i only use bunq for my payments and this experiment showed me how much i spend on unnecessary things haha.
the only negative is low savings interests, for elite plan they can make it like 2x more, my advice.

March 24, 2026
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Reply from bunq

Hey Daan 👋

Thank you for the 4-star review and for sharing your experience with us!

It's awesome to hear that the insights in the app have helped you get a clear view of your spending - that's exactly what we aim for! We appreciate your suggestion regarding the savings interest as well. We've passed your feedback along to our product team for their consideration.

Thank you for being part of the bunq community 🌈

Rated 5 out of 5 stars

Salary sorter is one nice feature tbh

right when the money comes it gets split and majority goes to savings, as it should. Then its for expenditures and im also maintaining a contigency fund for urgent situtations, and hopefully i wont get to use that 😌 having more than one bank acc is actually not bad because its organized this way, and financing is a must in current times.

March 24, 2026
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Reply from bunq

Hey there 👋

Thank you for the fantastic 5-star review ⭐️

We're happy you're finding the Salary Sorter feature so useful for organizing your finances ✨

Rated 5 out of 5 stars

simple app for simple operations

Like that I can send money to my friends instantly when we split bills for lunch or coffee,and setting up a new sub-account for my savings was really easy. The app also give me notifications right away when my rent was paid, which I liked. Some features took me a while to figured out but once I got them it works fine. It's good for people who want easy banking.

March 24, 2026
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Reply from bunq

Hey Bruno 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience and that our app is simplifying your daily banking operations 🌈

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Rated 4 out of 5 stars

not super but

usable, prety quick app imo, currently getting more of it, like google pay option.

March 24, 2026
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Reply from bunq

Hi there 👋

We appreciate your feedback on our app!

We're glad to hear you're finding the app quick and enjoying the Google Pay option with your card. In regards to our user interface, we’re all about improvement so you can manage your account effortlessly.

Please feel free to share your specific app usability concerns with us via the in-app support center or at support@bunq.com 🙏🏼

Rated 1 out of 5 stars

Worst banking app ever used

It is constantly bugged and full of errors, making it a useless app. You Revolut instead.

March 23, 2026
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Reply from bunq

Thank you for your feedback.

We are committed to providing a seamless experience, so we're taking this issue very seriously to understand what's causing these problems.

Please reach out to us at support@bunq.com with more details, so we can look into it.

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