I have only had my Bunq account for three months and initially signed up as it seems to be very flwxible and pays interest on savings. The main downside is that I find the app layout confusing com... See more
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Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions. Bunq catched my attention with... See more
Company replied
it is good to see that neobanks are rising, but not all digital banks deliver quality services. But bunq is different, founded by a visionary man - bunq offers many features. This not just some... See more
Company replied
The money features alone are worth switching for. I can easily manage my funds for rent, utilities, groceries, travel, and emergencies, as well as direct deposits straight into them. The card lets me... See more
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Company details
Written by the company
bunq is a fully mobile bank designed to make managing your money simple, fast, and flexible. Whether you're traveling, saving, or sharing expenses, you stay in control with local IBANs, zero FX fees, and real-time notifications. Open an account in minutes, track your spending, set budgets, and even plant trees as you pay. With 24/7 human support and no hidden fees, we offer a transparent banking experience that fits your lifestyle. As an independent bank, we grow when you love using us. Join millions across Europe who already use bunq for smarter, greener, and more convenient everyday banking.
Contact info
Amsterdam, Netherlands
- support@bunq.com
- bunq.com
Breach of guidelines
Flexible than traditional
bunq feels more flexible than traditional banking fr. I can open multiple sub-account seamlessly, and adjust settings anytime. Evrything happens online via a mobile app.🙌🙌

Reply from bunq
I like using this card to pay any time…
I like using this card to pay any time I'm abroad. Best way to convert currencies for sure. No extra exchange fee, and I dont pay sub fees either😋

Reply from bunq
so far it's nice to use it
My 2nd month already, and it's been very comfortable managing my money with multiple accounts. Makes it easy to monitor and control spedndings....a real app for finance.

Reply from bunq
They seemed reasonable
Since the moment I started using bunq, I send a lot of transactions every month, and to be honest when I check fees at the end of the month, I understand how much money I save. They seemed reasonable, not the highest nor the lowest.
When I was working with traditional banks, I usually paid a lot of money on fees. That's why switching to bunq made sense to me.

Reply from bunq
Takes some time
Usually support is really quick, but sometimes they are slower with answers…

Reply from bunq
The transaction history
Let’s talk about the importance of transparency. Most banks LACK qualitative information about all operations.
Here the situation is different. I apprecsdiate how detailed the transaction history is in the bunq app. Every payment is categorized automatically which helps me review my spending at the end of the month. I literally became more financial literate.

Reply from bunq
I am satisfied with it
I am satisfied with it. Got €35 earned on €2,000 savings, in less than a year. If I had €20,000, would be a lot more significant, but what I earned, still allowed me to pay for my subscription to bunq, easily, while getting all the main stuff. Budget categorization, IBANs, auto-sorting my expenses, the free withdrawals and free currency exchanges.

Reply from bunq
no negative expereince with them
like..at all, I thought the app would haev some inconsistencies but it turned out no, everything works fine, notifications come in time. Like staying up-to-date...

Reply from bunq
bunq travel card is the main reason for…
bunq travel card is the main reason for me, never seen a card for travel with more perks. No fees, and is designed for travel specifically. Free currency conversion, and its like infinite currencies. Havent found a currency that hasnt been available there. All zero fees to convert, they call it zeroFX. Whats more, its a debit card (good) that counts as credit for hotels and car rentals, so that they would accept it in either case. Important when traveling US, for example. And free ATM withdrawals in any country fot it too, and probably every country (dont know, havent tried).

Reply from bunq
Transparency n reliability of bunq
That's what made me stay here further...No hidden fees no issues.

Reply from bunq
Everyday
The adaptation process with bunq was smooth and easy. I verified my account through the bunq app, submitted all the necessary documents, and had the account ready the same day. Since then I've been using it for everyday payments and it has been reliable so far. Even when I made a few wrong transactions, bunq reviewed those occasions, and I got my money back. Can't complain 2bh.

Reply from bunq
Its both good and bad
The mobile--only design is both good and bad. I dont really like website, I use it only for forum, and to get the tips. The app is the main deal, the website is more of an afterthought imo. The app to me is super--convenient for daily payments, but if you like like phone support, the experience may not be to your liking.

Reply from bunq
aint just boring savings
I managed to grow my savigns by 70%! eheh, not with interest rates lmao...I did it wit hmy stock picks - Palantir and Nvidia just gone to the moon in 2024-2025. Liking it
Easy to use in travelling
No wihdrawal commissions anymore, even abroad. My pro plan is pure gold.

Reply from bunq
Over time it adds up
bunq’s savings faeatuers are actually quite helpful. I set up automatic transfers that move a small amount to savings every week. Over time it adds up. I don’t even notice this process while doing other stuff in my daily routine. Thanks to this, I saved a good amount of money in a few months. I have a small complaint - FINN is not working well as I expected at first.

Reply from bunq
Free pro subscription
As a studnt in Europe, I got a free pro subscription till the ends of my uni

Reply from bunq
Cool app
can analyze spendidng patterns and suggest ways to organize accounts and expenses better, for free. Sure chatgpt can do it too, but I would have to download or send it my numbers somehow.

Reply from bunq
pro plan best
i like this plan not so expensive its in my budget range💵 and many feature just like elite with some expection,. support is hard to reach via ticket.

Reply from bunq
extremely excited to be here tbh
the restraunts I was with friends, now I'm paying each time ;=D collecting payments through my QR Link! Feels next- gen, like its XXII century finally.

Reply from bunq
travel insurance
as a bank's elite plan user, I did not appreciate travel insurance at first.
I remember that going abroad 2 yrs ago I had to pay quite a sum for insurance.
But with this neobank - my last trip overseas was cheaper,ngl, tnx to the insurance here...
it was really nice to realize that.
The only thing I want now - reduced monthly pay for this plan

Reply from bunq
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