Burd Ward Solicitors Reviews 290

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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Rated 5 out of 5 stars

Property Law Experts

Burd Ward are brilliant at property law. Martyn Green and Michael Ward deliver a professional, timely and cost effective service that ensured my property issue was dealt with successfully, as efficiently as possible.
Thanks.

June 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Number one solicitors

Michaela Barker worked tirelessly to achieve completion of the chain of properties we were in. She is a real asset to the company, always keeping us up to date along the way. We can't thank her enough.

June 12, 2024
Rated 5 out of 5 stars

Nadya was great from Burd Ward

Buying property through burd ward and had Nadya dealing with, even though it took a long time her due diligence was great and making sure everything was perfect, always replied to emails and calls left and even though there were loads of contact the price was the same as agreed before the sale process started, Nadya was perfect and thanks again

June 3, 2024
Rated 5 out of 5 stars

Ngaire was the best solicitor we have…

Ngaire was the best solicitor we have ever used! She completed my sale within 2 months and my purchase was all ready to complete weeks before the agreed completion date!
Everything was done proactively and regardless of me chasing up regularly, everything was always in hand! Couldn’t recommend more and wouldn’t use anybody else!

May 23, 2024
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Rated 5 out of 5 stars

Jane was fantastic from the start

Jane was fantastic from the start. Thorough and helped us so much. Her calm laid back manner put us at ease and we loved that about her as she contacted is only when she had info or needed us to do something. Burd Ward did our Wills and Matthew was excellent. I would reccomend Burd Ward to anyone.

May 7, 2024
Rated 5 out of 5 stars

Recommendation

Jane Ashton did the legal work for my house move.
She was very efficient and reliable.
Quick to reply to email and keep me informed of the process.
I can happily recommend Jane Ashton.

April 29, 2024
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Rated 5 out of 5 stars

First class service

We appointed Burd Ward to deal with a Court of Protection application, simultaneously, alongside a house sale.
From start to finish, the team we dealt with - Matthew, Jane & Sandra showed total professionalism.
We were kept constantly updated and immediately advised of any developments. Any queries were dealt with swiftly and nothing was too much trouble.
We would have no hesitation in using their services again.

April 16, 2024
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Rated 5 out of 5 stars

Absolutely great.

Matthew Barlow took care of our case. He was outstanding! Very professional, and very adept at what he did. There was never a time during this case where we felt stressed. He always kept us to date with where the case was.

I will be using and this solicitors for any future needs and referring to friends and family if needed.

April 15, 2024
Rated 5 out of 5 stars

It was a daunting experience to have a…

It was a daunting experience to have a will completed. The moment I went into Burd Ward Solicitors I relaxed as all the staff were so welcoming greeting me with a smile. Mathew Barlow my solicitor was professional and supportive helping and advising me through the process at my own pace. I felt confident and looked after.

April 3, 2024
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Rated 5 out of 5 stars

Great Experience on our First House Purchase

Our house purchase was made stress free and very swift even with some issues Jane managed to still make our first house purchase an enjoyable one! I was always able to make contact and get regular updates anytime and was always looked after.

Jane and Hannah were both amazing!! Thank you again!

Would definitely recommend BurdWard to anyone.

March 28, 2024

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