Bushnell Golf Reviews 

The IION Elite watch has helped me reduce my handicap by at least 5 shots. After emailing support (Theo), i was able to get my phone synch'd and see the course i play at. Nice to have the course on a bigger phone screen attached to my trolley or buggy.

I purchased the ION Edge after receiving one as a gift a while back. I enjoyed the flexibility it gave me of looking at my wrist to understand my distance to the hole. What I hate about this product is the poor quality control that went into this thing. I have gone through several of this watch as I got a replacement after the first one. The lifespan on them is abysmal. I had 2 separate watches that broke in the same exact way, a crack going right through the charge port on the back that renders the watch unable to charge and unusable. I reached out to customer support as I purchased the 3 year warranty on my latest one and they quoted at me "5.2.6. parts requiring replacement or repairs due to normal wear and tear unless tied to a failure". They denied my request. I didn't realize wearing the watch would result in it ripping itself in half and that is MY FAULT. 0/5 stars do not recommend.

Bushnell golf range finders work great - until something goes wrong. I have a v5 tour shift model. It works fine and does a nice job for a recreational golfer. last week the slope button broke. It is past the warrenty. O spoke to Bushnell customer support. They were very nice but they do not do repairs nor do they have a refurbished model. They offereed me a 25% dicount on a new one but I would have to spend $300 on a new range finder. They could not offer any advise on where this could be repaired by a third party. They only want you to buy a new one. I did some R adn D adn this an issue with the button breaking off.
DON'T BUY THIS PRODUCT - THERE IS ZERO CUSTOMER SUPPORT.

Title: Amazing hardware ruined by a subscription model that feels like a slap in the face

I don’t normally leave reviews, but I feel genuinely let down and people deserve to know this before spending their hard‑earned money.

I saved up for months to buy the Bushnell Launch Pro. £2,800 is a huge investment for me — not something I can just shrug off — but I wanted a proper home golf simulator and this device was supposed to be the perfect solution. And to be fair, the hardware itself is brilliant. Accurate, solid, reliable. I absolutely loved it… for about 24 hours.

Then I discovered the part nobody bothered to mention: the expensive FSX subscription you basically need to make the thing useful for a simulator.

This was never explained at purchase. Not in the shop, not in the marketing, not in the box. Suddenly I’m being told I need to pay a large ongoing fee just to unlock the features that make the device worth owning. I already pay for GSPro, and now I’m expected to pay a second subscription on top? It’s completely unrealistic for normal people who aren’t swimming in money.

So here I am with a £2.8k device that’s essentially crippled unless I keep paying more and more. I can’t afford that. I thought I was buying a launch monitor — not signing up for a long‑term financial commitment.

It’s heartbreaking because the hardware is genuinely fantastic, but the business model feels like a trap. If I’d known about the subscription, I would have bought a SkyTrak instead and saved myself a lot of stress.

If you’re thinking about buying the Bushnell Launch Pro, please be aware of the ongoing costs. The device itself is great, but the subscription model makes it almost impossible for regular people to enjoy without feeling financially squeezed.

Cannot fault the guys at this business enquired by an email about a charging cable for my ion edge. Watch had a reply within 20 minutes asked for my address sent it within the hour. I had another email telling me one was going to be sent to me free of charge wonderful service by them again thank you very, very much.

Bought Ion elite in December and it would not charge properly.
Sent it back through retailer and for weeks later watch returned, still not charging.
Sent it back again direct to Bushnell who replaced the watch with a new one which charges as advertised.
Then tried to load so on mobile phone and after many attempts and contact with Bushnell, no positive advice given.
Bought new mobile. More expensive than watch. Loaded app first time.
Bushnell then advised watch not comparable with Android v14.

Bought A Bushnell golf watch worked ok but strap bracket on watch broke,blamed myself or just bad luck , but same thing happened with new one ,
bad design or quality not good value for money shopping elewhere now.

i bought a Bushnell phantom GPS rangefinder 15 months ago. Have several issues with it.
First: I golf at a place that has 3 golf courses next to each other, called white, blue, red. The Bushnell gives me a choice of 3 courses but does not identify them by name, and the list changes it’s order regularly. I have to shut it off, turn it on and guess which one is the course I am playing on.
Second problem which is more important. It has a 12 month warranty. At 15 months, it stopped working properly. I have no recourse. It cost me $186.00 and to only work for 15 months is quite the rip off. I suggest you research a different company’s products that are perhaps more reliable.

Fantastic customer service awful product, Ion Elite battery lasted just over 2 years, was offered 20% of a new purchase, have a Garmin GPS that is 8 years old and still works, will warn everyone at my golf club to steer clear, be very careful buying anything from Bushnell

I'm rarely surprised by poor or non-existent customer support from tech companies so on not receiving any reply from Bushnell, let alone a helpful one, put it down to deliberate company policy. This review grading is regarding the product itself (Core DS-4K) and which is, put simply, useless. None of the presets remain intact and the camera triggers arbitrarily at random intervals quite at variance with what I've programmed. After multiple resets and failed capture attempts, it's going in the bin and I'll try to find a professional unit that actually works. My advice is have nothing to do with this company.

I can't imagine a less consumer centric Customer Service Department. I send them a message asking if a replacement part for one product was compatible with the newer version, and if not could they get me a replacement for the model I own. I get a one word answer....."No", and no attempt to address my issue. Their company culture must just suck.

I contacted Bushnell as a last resort regarding replacement of an item I was unable to find myself. Their response was rapid and the level of customer service went far beyond my expectations. Well done!

I just bought a wingman from Bushnell. Could not manage to get my iPhone and the wingman to pair with each other. I called Bushnell’s support and the person informed me that they don’t support the version I purchased anymore. I informed the agent that I just bought and normally companies will support there products for quite a while. This person was arrogant and didn’t even try to help with the issue. He told me to buy a new product on eBay. I ran IT departments for 30 years and have never been treated or treated any other customers this way. I have quite a few Bushnell products, but will never buy another product from this company. Be aware, before you buy anything from this company.

As you'll see on here, Bushnell warranty is pretty much non-existent. Do a web search on warranty terms and conditions for UK products. You won't find anything other than one or two lines with no details whatsoever.

Bought a laser range finder, 6 months later stopped working. All Bushnell do is try and sell you another one with a bit of discount.

Woeful customer service. Buy an alternative make!

Bought a Bushnell ion2 in 2020. Suddenly, just before Christmas it didn’t work anymore, giving a message of ‘no local courses found’ when switched it on.

After phoning golf clubs and speaking to professionals, who were unable to help, iI tried to find a phone number in the UK to phone Bushnell and find out what was happening. Couldn’t find one but eventually came across one on a USA site.

It seems that the Bushnell system used igolf to locate courses and has been closed down. The best Bushnell are prepared to do is offer a new gps at 20% discount ( (about £130). After the event of shutting down I received an email explaining what had happened.

The gps is now junk. Be warned if you buy Bushnell that it is not a forever purchase and you too could be switched off without warning.

Purchased ion elite watch June 2024. Watch won’t take a charge. Contacted service 3 times with no response.
Golfing partner has had same charging issue with Bushnell range finder.

Phantom 2 is a waste of money and time. Still unable
To connect to laptop. Instruction on site are fine “if” a computer will read it. Customer service has yet to respond by email and it’s been 4 days. There claim is to respond within 24-48 hours. Also, a call to their toll free number says “queue closed” call later. Avoid them.

My Bushnell pro X3 failed after 6months (lightning of dual display). Bushnell Canada accept to repair it and send me instruction for a shipping to Ecycle solution, Mississauga. They received the Pro X3 on april 4, 2024. Since that it is impossible to get any feedback. The automatic client support is a mock service. Il you call at 9:02 in the morning they pretend their are facing to much calls and suggest to call tomorrow (I have tried that 12 time...). It is clear that they dont have the copetency to repair that kind of problem. The dont answer the e-mail neither. I regret choosing Bushnell insted of Garmin. I have used a Bushnell rangefinder on my sailboat for 25 years without problem. It is clear that Bushnell is not the same and is now close to the end of the road

I’m on my THIRD watch in two seasons! First one wouldn’t take a charge after a few months. Second one the numbers and graphics went bad and the brand new third one doesn’t take a charge or turn on. One time, yeah it happens. Three times, the company has issues with their product. Liked it while it worked though. I’d shop around.