Business Fly Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely polite, professional, and attentive throughout every single step of the arrangement. People consistently note that the dedicated travel advisors go above and beyond to ensure every specific requirement is handled correctly. Consumers are also extremely happy with the smooth booking process, reliable communication, and remarkably competitive prices provided. Travelers highlight that securing fantastic deals on complex international itineraries is always remarkably easy and stress-free. Many satisfied reviewers state they would never hesitate to recommend these reliable travel arrangements to their friends and family members.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during the booking process.... See more

Service

Customers had positive experiences with service, frequently praising travel advisors for being exceptionally... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as smooth, stress-free, and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting exceptional satisfaction... See more

Price

Reviewers express great satisfaction with the competitive prices and substantial savings on flight bookings.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for best price business class seats Man-Mel, contacted BF and was dealt with by an extremely helpful Sunny. Was sceptical as to how they could offer such savings as always booked dir... See more

Rated 5 out of 5 stars

I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more

Company replied

Rated 5 out of 5 stars

We are first time customers with Business Fly and will now be longstanding customers . Outstanding service by Sumit , our travel advisor , he could not have been more helpful . He was an absolute... See more

Company replied

Rated 5 out of 5 stars

Had an excellent service provided by Sumit. He was prompt in responding and communication was spot on. He found us different options for the dates/routes we wanted and eventually got us business cla... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Business Traveller.

Sunny (Delhi based) what do I say about you mate? I have booked many flights with so many other travel agencies but I must say that it’s the first time I’ve booked with BusinessFly and You’ve been the most attentive and helpful travel agent I’ve come across. You checked all options to get me the best fare and price even though I’ve been really picky with my itinerary. I wish every travel agent was as professional as you’re.
You really deserve ⭐️⭐️⭐️⭐️⭐️

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Sunny was absolutely first class organising and booking our flights to Australia and our hotel stay. Nothing was any bother and he explained everything as the booking proceeded. Thank you Sunny

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Very attentive team....

Very attentive team providing a service late into the evening. They looked at numerous options for me on a 6 leg trip and found good competitive prices. Great service.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best travel agency sumit was very…

Best travel agency sumit was very helpful throughout the booking process.

February 15, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Fernandes,

Thank you for taking the time to share your feedback with us on Trustpilot.

We’re delighted to hear that you had a positive experience and that Sumit was able to assist you smoothly throughout the booking process. Providing helpful, professional service is always our priority, and it’s wonderful to know this was reflected in your experience.

We truly appreciate your support and look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

My contact was Robin at Business Fly

My contact was Robin at Business Fly, who's Service was Excellent, very quick response, very helpful and knowledgable. Prices were extremely good.
Our booking was also not a simple return flight but very involved with many destinations.

January 30, 2026
Unprompted review
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Reply from Business Fly

Dear Roland,

Thank you for your fantastic review and for choosing Business Fly.

We’re delighted to hear that Robin provided you with excellent service, along with quick responses and knowledgeable support throughout your booking. It’s especially rewarding to know that he was able to assist smoothly with a more complex, multi-destination itinerary and secure very competitive pricing for you.

At Business Fly, we take great pride in handling detailed travel arrangements with care and efficiency, so your feedback truly means a lot to us.

We sincerely appreciate your support and look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

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Rated 5 out of 5 stars

Really good service from Sunny

Really good service from Sunny, lots of to and fros with me asking for different dates and prices and always answered and no pressure applied at any point! Would definitely recommend!

January 26, 2026
Unprompted review
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Reply from Business Fly

Dear Philippa,

Thank you for your kind review and recommendation.

We’re delighted to hear that Sunny provided you with such a positive experience. We understand that finding the right dates and prices can sometimes involve several changes, and we’re pleased to know that all your queries were handled patiently, promptly, and without any pressure.

Your feedback means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

BOOKING AND PRICING INTER.FLIGHTS

Had reason to check details about our requited flights for myself and wife to AUSTRALIA. We are both in our late 80. Made contact with several agents etc and was contacted by SUNNY of BUSSINESS FLY. Best move I have ever made. Told him my requirements. I received over the next few days info. and dates prices etc. to complete our trip. This agent was helpful and efficient and has completed the entire process in a professional and efficient manner. A pleasure to do deal with him, Hope the flights are the same. Well done SUNNY

January 12, 2026
Unprompted review
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Reply from Business Fly

Dear Carol,

Thank you so much for sharing your experience!

We’re thrilled to hear that Sunny provided such helpful and professional service in arranging your flights to Australia. It’s wonderful to know that he guided you smoothly through the process, providing clear information on dates, prices, and options, and made the entire experience efficient and enjoyable.

Your kind words mean a lot to us, and we’re delighted that Sunny was able to assist you so effectively. We hope you have a fantastic trip and look forward to supporting you with any future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

We have used Business Fly before and…

We have used Business Fly before and they always deliver. .Robin is especially helpful with all our requests...looking forward to our trip in May 26

January 14, 2026
Unprompted review
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Reply from Business Fly

Dear Mandy,

Thank you so much for your kind words and continued trust in Business Fly. We’re delighted to hear that Robin has been especially helpful — we’ll be sure to pass along your feedback. We truly appreciate your support and look forward to assisting you with a fantastic trip in May 2026!

Warm regards,
The Business Fly Team

Rated 4 out of 5 stars

Extremely helpful assistant called…Sunny

Extremely helpful assistant called Sunny
Knowledgeable helpful trying to get the best deal

January 14, 2026
Unprompted review
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Reply from Business Fly

Dear Wendy,

Thank you so much for the lovely feedback! We’re really happy to hear Sunny was helpful and took the time to find you the best deal. We’ll be sure to pass your kind words on to him, and we’d love to help you again soon.

Warm regards,
The Business Fly Team

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Rated 5 out of 5 stars

I have really good experience with…

I have really good experience with business fly service
Easy booking which is really helpful to me.
Thanks to Sumit Sir.

January 16, 2026
Unprompted review
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Reply from Business Fly

Dear Simran,

Thank you so much for sharing your experience! We’re really glad to hear the booking process was easy and helpful for you. A big thank you for the kind mention of Sumit — we’ll be sure to pass it on. We truly appreciate your support and look forward to assisting you again.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

First class service again for my the…

First class service again for my the team including Sunny

January 10, 2026
Unprompted review
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Reply from Business Fly

Dear Scott,

Thank you! We’re glad to hear Sunny delivered excellent service again. We really appreciate your continued trust.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Efficient service got me best deal & saved any more wasted time

After wasting hours online using another travel provider, I saw this number & gave them a ring. It was great to speak to someone & the service was quick, efficient, smooth.

December 30, 2025
Unprompted review
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Reply from Business Fly

Dear Lisa,

Thanks so much for giving us a call! We’re really glad we could make things quick and easy for you. Appreciate the feedback!

Warm regards,
The Business Fly Team

Rated 4 out of 5 stars

Tickets

Was very efficient in finding the tickets and communicated very well with me.

November 8, 2025
Unprompted review
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Reply from Business Fly

Dear Princess,

Thank you for the feedback! We’re glad everything was handled efficiently and communication was clear. We really appreciate it.

Warm regards,
The Business Fly Team

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Rated 5 out of 5 stars

I had an excellent experience booking…

I had an excellent experience booking my trip to Amritsar with Business Fly. The team, led by Sumit, was extremely professional, helpful, and responsive throughout the entire process. From helping me find the best options to guiding me through the booking, everything was smooth and hassle-free.

My flight from London on 21st December is all set, and I feel confident that everything is perfectly arranged. The attention to detail, personalized support, and quick responses really made a difference. I highly recommend Business Fly to anyone looking for reliable, efficient, and professional travel services.

Booking with Sumit and the team was a stress-free and pleasant experience, and I will definitely use Business Fly again for my future travels.

December 11, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Singh,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Sumit and the team could make your Amritsar trip smooth and stress-free. It means a lot to know our attention to detail and support made a difference. We truly appreciate your trust and look forward to helping you with your future travels!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Robin has gone above and beyond finding…

Robin has gone above and beyond finding me premium economy tickets to Australia. This has saved me thousands and reduced my stress.
Thank you Robin!

December 7, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Renee,

Thank you for your kind words! We’re so glad Robin could make things easier for you and save you so much. We’ll be sure to pass along your thanks — it really means a lot!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

This is a very good platform to get…

This is a very good platform to get best services.
I was struggling to get emergency ticket to india. And they gives me almost 500pounds less then market price.
And the process is very easy and staright forward.
Thank you mr robin

December 2, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Singh,

Thank you so much for your kind words! We’re thrilled Robin could help you get your emergency ticket easily and save you so much. It’s great to hear the process was smooth, and we really appreciate your feedback!

Warm regards,
The Business Fly Team

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