Business Fly Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated travel advisors for being exceptionally helpful, patient, and professional throughout the entire booking journey from start to finish. Consumers consistently note that the friendly staff goes above and beyond to secure fantastic fares and handle complex travel arrangements smoothly and efficiently. Though some customers initially felt skeptical about finding such great online savings, they were ultimately fully reassured by the remarkably attentive and reliable service. Travelers also mentioned that the supportive team remained wonderfully available around the clock to answer all questions and resolve any travel concerns promptly.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, polite, and... See more

Service

Consumers find service to be exceptionally positive, reliable, and efficient when booking flights. Reviewers... See more

Booking process

Users describe positive interactions with booking_process, highlighting that agents are patient, friendly,... See more

Customer service

Customers had positive experiences with customer service, noting that agents are always available to answer... See more

Price

Clients share positive opinions on price, reporting extremely good rates and significant savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for best price business class seats Man-Mel, contacted BF and was dealt with by an extremely helpful Sunny. Was sceptical as to how they could offer such savings as always booked dir... See more

Rated 5 out of 5 stars

I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more

Company replied

Rated 5 out of 5 stars

My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter t... See more

Company replied

Rated 5 out of 5 stars

Excellent Service – Honest and Trustworthy! My senior madam suggested this site, and I decided to try booking through them. I’m very happy to say that this site and the people behind it are truly t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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1-star

Asks customers to review

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4.9

All reviews

(174)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Robin will be especially pleased to know his support made such a positive impact on our travel plan to New Zealand. He went the extra mile to stay in contact to ensure our planning journey went smoothly and was attentive to our requests. He was very patient, knowledgeable and ensured he had our plans covered. He searched for best prices on flights and came up with some ideas for us. Amazing customer service. I would recommend this Company to other travellers

August 6, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Keith,

Thank you for your wonderful feedback!

We're so pleased to hear that Robin was able to support you so well throughout your travel planning to New Zealand. It’s great to know his attentiveness, patience, and dedication helped make the process smooth and stress-free. We’ll be sure to pass on your kind words to him — he’ll be thrilled to know his efforts made a real difference. Thank you again for recommending Business Fly, and we look forward to assisting you on your future journeys!

Warm regards,
The Business Fly Team

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Rated 5 out of 5 stars

Best experience ever had with travel agencies

I had really a best experience with businessfly for my last minute booking flight to india and they have this cheaper option than compared to online market also gave me more options with flexible dates as well.

August 2, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Jay Deep,

Thank you so much for sharing your experience!

We're thrilled to hear that BusinessFly was able to help with your last-minute booking to India. It's great to know you found our prices competitive and appreciated the flexible options we provided. We look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Really helpful to me. Thanks Robin Smith

Really helpful to me. I appreciate Robin Smith help to book the ticket.its great help. Once again thank you so much Mr.Robin Smith

August 1, 2025
Unprompted review
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Reply from Business Fly

Dear Customer,

You're most welcome! We're truly glad to hear that the support was helpful to you, especially during a crucial time. Mr. Robin Smith will be pleased to know that his assistance made a difference. We appreciate your kind words and wish you all the best moving forward. Don’t hesitate to reach out if you need anything else!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

It was great experience

It was great experience. Easy and done with complete details provided. Thank you for your help on booking right ticket.

July 28, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Padavala,

Thank you for your kind words! We're so pleased to hear that you had a great experience and found the booking process easy and well-detailed. It was our pleasure to help you secure the right ticket.

We look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Very good service

Very good service, Robin was a great help, got me a great deal, Thank you

July 22, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Lynn,

Thank you for your wonderful feedback! We're glad to hear you received very good service and that Robin was able to assist you with a great deal.

We'll be sure to pass along your kind words to him. We appreciate your trust in Business Fly and look forward to helping you again soon!

Warm regards,
The Business Fly Team

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Rated 5 out of 5 stars

Clearly explanation

Clearly explanation. Quick response time.

July 22, 2025
Unprompted review
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Reply from Business Fly

Dear Ms. Pasupuleti

Thank you for your feedback! We're glad you appreciated the clear explanations and quick response time. Providing efficient and transparent service is always our goal.

We look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Good service/Sumit

Sumit gave me a good service, from searching for a flight ✈️ ticket up to finding a cheaper ticket.

July 21, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Kupeta,

Thank you for your kind words! We're glad to hear that Sumit provided you with great service and helped you find a more affordable flight.

We'll be sure to pass along your appreciation to him. We look forward to assisting you again with your future travel plans!

Best regards,
The Business Fly Team

Rated 5 out of 5 stars

Flight to New Zealand

I hadn't heard of business fly until I searched the web. From the moment Robin answered my call he was so helpful, and offered me very good advice on my requirements.
I can't praise the service I received enough. These days you tend to be skeptical of so many travel companies yet I felt trust and honesty from Robin.

July 19, 2025
Unprompted review
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Reply from Business Fly

Dear Arnold,

Thank you so much for your kind words!

We're delighted to hear that your experience with Business Fly exceeded your expectations. Robin will be especially pleased to know his support made such a positive impact. We understand how important trust and transparency are when it comes to travel planning, and it's wonderful to know you felt that from the very beginning.

We truly appreciate your feedback and look forward to helping you again in the future!

Best regards,
The Business Fly Team

Rated 5 out of 5 stars

Very good service and helpful.

July 18, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Nav,

Thank you for your kind words!

We're glad to hear you were happy with our service and found it helpful. We look forward to serving you again!"

Best regards,
The Business Fly Team

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Rated 5 out of 5 stars

It was a great experience and a big…

It was a great experience and a big thank you to very very helpful

July 17, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Pearce,

Thank you so much for your kind feedback!

We're thrilled to hear you had a great experience. It was our pleasure to assist you—your appreciation means a lot to us

Best regards,
The Business Fly Team

Rated 5 out of 5 stars

Very helpful and fast service.

Very helpful and fast service.

July 12, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Tsean,

Thank you! We're glad you found our service helpful and fast. We appreciate your support and look forward to assisting you again!"

Best regards,
The Business Fly Team

Rated 5 out of 5 stars

I had great service from business fly…

I had great service from business fly and a great deal

July 11, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Desouza,

Thank you for your kind words! We're so pleased you had a great experience with Business Fly and got a great deal. We look forward to helping you again in the future!

Best regards,
The Business Fly Team

Rated 5 out of 5 stars

The service was very swift and…

The service was very swift and efficient.

June 26, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Raja,

Thank you so much for your kind words! We're glad to hear that you found our service swift and efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Warm regards,
The Business Fly Team

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Rated 5 out of 5 stars

Great experience.

Great experience. Was helped every step of the way with my booking and was found my best price after lots of looking and calling.

June 27, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Gillian,

Thank you for your wonderful feedback! We're so glad to hear you had a great experience and felt supported throughout the booking process. It’s always our goal to find the best possible deal for our clients, and we’re happy we could deliver that for you.

We look forward to helping you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Good service

Good service

June 26, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Tiff,

Thank you for your feedback! We're glad you were satisfied with our service and look forward to assisting you again soon.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

I was in a tough spot when my original…

I was in a tough spot when my original flight to Bangalore got cancelled due to a last-minute schedule change. With limited funds and little time to find an alternative, I was feeling quite stressed. Thankfully, a friend I met at the airport recommended Business Fly.

Though I was using their services for the first time and had a few initial concerns, I was pleasantly surprised by their excellent support and responsiveness. Not only did they help me find a suitable ticket quickly, but they also offered it at a very reasonable price.

I’m truly grateful for their assistance during a difficult time and would definitely recommend Business Fly to anyone looking for reliable last-minute travel options.

June 24, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Pravin,

Thank you so much for sharing your experience with us. We're truly sorry to hear about the challenges you faced with your original flight, but we're glad that we could be there to assist you during such a stressful time.

It's wonderful to know that our team was able to help you find a suitable and affordable alternative quickly. Your kind words about our support and responsiveness mean a lot to us, especially since it was your first time using Business Fly.

We're grateful for your trust and recommendation, and we look forward to assisting you with smoother, stress-free travel plans in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Sam your kindly and patience

Sam, he help us a lot for booking, on time contact, fast service, timely respond and patience, even I asked lot of suggestions the patiently replied me all the best price for the booking, best service 1000% recommended for best and low cost booking airtickets. Thanks Sam

June 9, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Vinay,

Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you had such a positive experience with Sam. He truly takes pride in providing timely, patient, and helpful service, and your satisfaction means the world to us.

We’re especially glad we could assist you with finding the best prices for your booking. Your recommendation means a lot, and we look forward to helping you again in the future.

Safe travels and warm regards,
Team Customer Care
Business Fly

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Rated 5 out of 5 stars

Great Service

They made the process very easy. They also found us a great priced flight.

June 7, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Rachel,

Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that we could help you find a great flight deal. It was a pleasure assisting you, and we look forward to helping you again in the future!

Warm regards,
Team Customer Care
Business Fly

Rated 5 out of 5 stars

Strongly recommend 😊

Had a very good experience with this business thanks to Sam and robin found me flights to Australia with an upgrade to premium flight going out at a good price .i was a bit unsure of using the business as I haven’t heard of them before but glad I did reassurance was given to me throughout our conversations .sam and robin are professional at there jobs and couldn’t have done anymore for me they went out their way and more will be using again thankyou 😊

June 3, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Tracey,

Thank you so much for your wonderful review! We're so glad to hear you had a great experience booking your trip to Australia with us. Sam and Robin will be thrilled to know they made such a positive impact and that their support helped ease any initial concerns. Going the extra mile for our clients is what we strive for, and it means a lot to hear that it made a difference. We truly appreciate your trust and recommendation, and we look forward to helping you again on your next journey. Thank you!

Warm regards,
Team Customer Care
Business Fly

Rated 5 out of 5 stars

It was a great experience to get my…

It was a great experience to get my booking done during school holidays time. ROBIN helped me to find a good price and very well explained everything.

June 6, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mahipal,

Thank you for your lovely feedback! We're so glad to hear that Robin was able to assist you during the busy school holiday period and help you secure a great price. It's wonderful to know everything was clearly explained and the process went smoothly. We truly appreciate your support and look forward to assisting you again in the future!

Warm regards,
Team Customer Care
Business Fly

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