We selected Buster + Punch switch plates and sockets for our newly renovated house. They look great and suit our style perfectly. We're perfectly happy with the quality of everything we have purchas... See more
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Review summary
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Buster & Punch is one of those companies that almost always exceeds my expectations. The customer service is second to none! Melanie has been fantastic each time I’ve had an enquiry or needed assistan... See more
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First time ordering from Buster & Punch. The product went missing in transit but the customer service once reported was outstanding. They actively followed it up and kept me fully updated until I had... See more
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I was hesitant due to the pricing vs. cheap plastic outlets & switches. Two days ago, I installed a light switch with the black background and brass toggle/accents and it's AMAZING. Sadly for my... See more
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Company details
About Buster + Punch
Written by the company
Buster + Punch is a London-born solid metal design label, founded in 2012 in a garage in East London by Massimo Minale. It started with a simple frustration - the door handles, switches and light fittings on the market at the time were dull, disposable, and built to be forgotten. Buster + Punch set out to make the opposite: hardware and lighting with weight, presence and attitude, built from real materials rather than plated or moulded substitutes.
Today the brand ships worldwide through four regional stores covering the UK, Europe, the US and Australia. The collection spans cabinet and door hardware, dimmers, switches and sockets, and lighting - from single pendants to full chandeliers - alongside a smaller range of furniture, home accessories and jewellery. Every piece is designed in-house and finished in solid brass, steel or smoked bronze, chosen because these materials age with a home rather than degrade against it.
The design language draws on London's fashion, music and subculture scenes as much as it does on traditional hardware manufacturing, and Buster + Punch regularly collaborates with street artists, bike builders and musicians on limited pieces. The result is a catalogue built for people who think about their interiors the way they think about what they wear - considered, distinctive, and built to last rather than replace.
We ship internationally to customers in over 180 countries. Checkout accepts major credit and debit cards and PayPal, with additional local payment methods offered at checkout depending on region, and trade credit account terms available for business and trade customers. Every order is covered by a 30-day returns policy from the date of delivery, and our customer care team is available by email and phone for order tracking, aftercare advice, and support with damaged, faulty or incorrect items.
Whether you're specifying hardware for a single door or fitting out an entire build, Buster + Punch is designed to hold up under daily use and get better with age.
Shop Cabinet Hardware Shop Door Hardware Shop Electricity Shop LightingContact info
Buster + Punch, Sand Martin House, Bittern Way, PE2 8AP, Peterborough, United Kingdom
- +44 (0)20 7407 0888
- info@busterandpunch.com
- busterandpunch.com
4.5
Excellent
6K reviews
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Reply from Buster + Punch
Hi Karina,
We are absolutely thrilled to hear that you had such a positive experience with our website, service, and delivery speed. Your kind words mean a lot to us!
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Have a great day!
Kindest regards
The Buster+Punch Team
I ordered a tap which arrived quickly
I ordered a tap which arrived quickly, sadly not the right colour for my new kitchen.
It’s cost £21 to return via post office, this has put me off ordering again as it’s crazy amount of money.
July 29, 2026
Unprompted review
Reply from Buster + Punch
Hi Samantha,
We appreciate you sharing your experience. We understand your disappointment regarding the return cost, especially when the item wasn't the right fit. We are always looking for ways to improve our services and your feedback is valuable.
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Sabine,
We're so pleased to hear you enjoyed the quality of our product and the service you received. Thank you for your wonderful feedback!
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Have a wonderful day!
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Milena,
We're so glad to hear you found our ordering process easy and our delivery swift! We appreciate your positive feedback.
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Have a wonderful day!
Kindest regards
The Buster+Punch Team
Not the best quality or fit and should…
Not the best quality or fit and should have came with matching screws to install
July 10, 2026
Reply from Buster + Punch
Hi Amber,
We are so sorry to hear that your experience has left you feeling disappointed.
I've just tried to give you a call and left you a voicemail, as I'd really appreciate the opportunity to speak with you personally and see what I can do to put things right. I have also sent an email directly to this address,
I genuinely hope we can speak soon and work together to find a positive resolution.
Kindest regards
Melanie
The Buster+Punch Team
Visually I love the direction of these…
Visually I love the direction of these dimmers. I wish they were a touch smaller. I wish they had a bit more resistence when you turned them. And I don't love that the plates are not flush with the wall.
July 23, 2026
Reply from Buster + Punch
Hi Howard,
I was very sorry to read your Trustpilot review over the weekend, and I appreciate you taking the time to share your experience.
I'd really welcome the opportunity to speak with you personally so I can better understand your concerns and to address everything with you.
If you're happy to do so, could you let me know a convenient day and time for a quick call? If you would prefer to discuss everything by email instead, I'm more than happy to do that—whatever is easiest for you.
I look forward to hearing from you and hope we can work together to resolve this for you.
Kindest regards,
Melanie
The Buster+Punch Team
Reply from Buster + Punch
Hi Matthew,
We're happy to hear that our service was quick and efficient for you. Thank you for your positive feedback!
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
The Buster+Punch Team
Good quality and well priced
So pleased with the collar and leads . Have purchased two sets for my dogs . Good quality and well made .
July 20, 2026
Reply from Buster + Punch
Hi Gayle,
We're so pleased to hear you're happy with the quality and craftsmanship of the sets of collar & leads for your dogs. Thank you for your kind words!
If we can ever assist with anything, please do not hesitate in contacting us at anytime.
Have a wonderful day!
Kindest regards
The Buster+Punch Team
do NOT buy this if you have LED lights
do NOT buy this if you have LED lights. When I flip a switch OR dimmer, there is a 5 second delay before they'll turn on. This company will not accept refunds if the boxes are open. How else are you supposed to see if this product works without opening it!!!
July 16, 2026
Reply from Buster + Punch
Hi Jennifer,
We are very sorry to see your feedback today, however, we have tried to contact you by phone and unable to speak with you at this number provided?
I will email you directly and look forward to speaking with you soon.
Kindest regards
Melanie
The Buster+Punch Team
Reply from Buster + Punch
Hi Aviad,
We are so glad to hear you appreciate the craftsmanship of our items. Thank you for your wonderful feedback!
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
My business- Salus Homes
My business, Salus Homes, has had a pleasure of working with Brandon Hoffman. We are luxury residential new build and renovation business in Washington DC/Maryland/ Virginia area. We have decided to partner exclusively with Buster & Punch for all electrical switches and outlet needs. Great product and great service!
Thank you Brandon.
Sandeep Gupta
Owner- Salus Homes
June 3, 2026
Unprompted review
Reply from Buster + Punch
Hi Sandeep,
We are so pleased to hear about your positive experience with our products and services. It is wonderful to know that our collaboration has been beneficial for your luxury residential projects. We truly appreciate your partnership and look forward to continuing to meet your needs.
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Great product but has a learning curve
Great product but has a learning curve. Most installers have never seen anything like these and get flustered. The product is delicate and has to be installed with patience and finesse. But wow look amazing after installation. I love them. And bonus? Best customer service ever. Highly recommend. Please make sure your installer is up to task and takes time to install and it’s a gorgeous look when done with time and effort.
July 8, 2026
Reply from Buster + Punch
Hi Sultan,
It was a pleasure speaking with you today.
As promised, I have sent you an email with the documents we discussed, which should help us get everything resolved for you as quickly as possible.
If you have any questions or need any further assistance in the meantime, please don't hesitate to get in touch. I look forward to hearing from you soon.
Kindest regards,
Melanie
The Buster+Punch Team
We've been under construction for 9+…
We've been under construction for 9+ months on a new kitchen addition and old kitchen remodel. We've placed several Buster + Punch orders along the way as we refined our plans. Ordering was a breeze and we had prompt shipments. We finally got to the point that we could install all of the switches and outlets. Everything worked perfectly and it looks fantastic!
June 29, 2026
Reply from Buster + Punch
Hi Steve,
We're so happy to hear that our products have contributed positively to your extensive kitchen renovation! It's wonderful to know that the ordering process was smooth and that the shipments arrived promptly. We are especially pleased that everything installed perfectly and looks fantastic in your newly remodeled space. Thank you for sharing your positive experience with us.
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a great day!
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Dean,
We are so glad to hear that you found our website easy to navigate! We appreciate your kind words.
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
The Buster+Punch Team
Real Product / Real People
B+P is exceptional. I purchase for Hayhurst Brothers Homes and have spec’d a variety of products from lighting to door hardware on several projects. All have exceeded expectations. After contacting several specialty hardware providers, the overall design and service from B+P stood out. Real people on the other side of the phone wanting to do business. If you are a builder, designer or architect, Brandon Hoffman is your guy! Unrivaled in service.
July 21, 2026
Unprompted review
Reply from Buster + Punch
Hi Seth,
We are so glad to hear about your positive experience with our products and services, especially regarding the design and the helpfulness of our team. It's wonderful to know that we've exceeded your expectations for Hayhurst Brothers Homes. We truly appreciate your kind words and your recommendation to other builders, designers, and architects. Thank you for sharing your valuable feedback!
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a great day!
Kindest regards
The Buster+Punch Team
Brandon at Buster+Punch has been a huge…
Brandon at Buster+Punch has been a huge help.
We are 3d printing homes in concrete and the modern styling, and quality have been top notch.
Delivery times are great and service is exceptional.
Highly recommend this group!
May 13, 2026
Unprompted review
Reply from Buster + Punch
Hi Christopher,
We are so happy to hear about your positive experience! It's wonderful to know that our products' modern styling and quality are a perfect fit for your innovative 3D printed homes. We also appreciate your kind words about our delivery times and exceptional service. Thank you for your high recommendation!
Please do not hesitate in contacting us anytime if there is anything at all we can assist with.
Have a great day!
Kindest regards
The Buster+Punch Team
Just the ticket!
Just the ticket! We love the quality, size, finish, design, JUST EVERYTHING about their hardware!
July 14, 2026
Reply from Buster + Punch
Hi Andrea,
We're so happy to hear how much you appreciate the quality, size, finish, and design of our hardware! Thank you for your wonderful feedback.
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Jhon,
Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you’ve recently received such excellent service from our team.
Your kind words are truly appreciated, and we’re grateful that you chose to let us know about your experience.
If there’s ever anything else we can help you with, please don’t hesitate to get in touch. We’re always happy to assist.
Have a wonderful day!
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Maria,
Thank you for your wonderful feedback! We're so pleased to hear that you're happy with the size, quality, and packaging of your order.
Please be sure to download our End Newsletter to see what other amazing products we have coming your way for 2026!
Wishing you a great day!
Kindest regards
The Buster+Punch Team
Attractive product but can be flimsy
Attractive product but can be flimsy. We've had to renew two or three switches in the past two years; they break easily no matter how carefully we use them.
July 6, 2026
Reply from Buster + Punch
Hi Barry,
I'm very sorry to hear you've experienced this.
I tried to reach you by phone but wasn't able to get through, so I've also sent you an email. We'd like to locate the order(s) you've had issues with so we can investigate and get this resolved for you as quickly as possible.
When you have a moment, could you please reply to my email? We'd really appreciate it.
I look forward to hearing from you soon.
Kindest regards,
Melanie
The Buster+Punch Team
Update: 22nd July 2026
Good afternoon, Barry,
I hope you're doing well.
I just wanted to follow up regarding the issues you've been experiencing. We’re keen to hear back from you so we can get everything resolved for you as quickly as possible.
I’ve also sent you a follow-up email with further details, and I look forward to hearing from you soon.
Kindest regards,
Melanie
The Buster+Punch Team
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