Butcher Farrell’s Meat Emporium  Reviews 99

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the tenderness and rich flavor of various meats like lamb, beef, and pork. Many appreciate the healthy and well-prepared nature of the items, often noting the superior taste compared to supermarket alternatives. The staff is frequently commended for their extensive knowledge, helpfulness, and attentive service, with some even providing cooking instructions and special preparations. The delivery service is also highly rated for its speed and reliability. However, some customers were dissatisfied with specific products, mentioning that certain sausages were a "fail" and bacon needed to be smoked. A few also expressed concern about the lack of clear advertising regarding halal products.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers praise the fantastic... See more

Quality

Consumers find quality to be positive, consistently praising the unmatched quality of beef and lamb, with... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the great delivery... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff's extensive... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely outstanding! Went it there knowing I fancied something different than beef or chicken for a roast.. the butcher (unfortunately didn’t catch his name) was spot on! Directed me toward a lovel... See more

Company replied

Rated 5 out of 5 stars

Without a doubt the best beef around. Ribeye steak and grass fed beef mince are incredible. Ox liver incredible too. Sausages are super healthy, no crap added like all the packaged garbage from super... See more

Company replied

Rated 5 out of 5 stars

I struggle to find two big cuts 1 kg each of them steak having seen it cooked on Saturday kitchen couple weeks back. These guys responding to my questions with exact feedback of what I required which... See more

Company replied

Rated 5 out of 5 stars

It’s fun, we usually learn something and it’s an integral part of our weekends. You might not think this of a butcher but our lives would be just that little less rich colour and depth without it. Ind... See more

Company replied


Company details

  1. Butcher Shop
  2. Farm Shop
  3. Food Producer
  4. Meat Processor
  5. Meat Wholesaler
  6. Online Food Ordering Service

Written by the company

At Butcher Farrell’s Meat Emporium we aim to deliver a high quality customer shopping experience, showcasing carefully sourced high welfare meat products in our skilfully worked counter display. We want our customers to leave the premise knowing they have done their part for the meat industry by purchasing sustainably produced meat, which in turn will also give them the maximum flavour in their cooking. We hope that we can reinvigorate the publics’ perception of the craft of butchery and inspire the joy of cooking with quality produce.


Contact info

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Part of the fabric of life

It’s fun, we usually learn something and it’s an integral part of our weekends. You might not think this of a butcher but our lives would be just that little less rich colour and depth without it. Independent local shops with attentive service and a care for their products should be part of the fabric and Butcher Farrell is that and and more. Dave and Judith Hall

October 16, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much for the ace review. It really does hit the nail on the head, in terms of what we want customers to feel. We do try to be that little bit more than just a meat shop!!

Advertisement
Rated 3 out of 5 stars

Steak was good

45 day aged ex dairy ribeye was the clear favourite in our house. Pork belly burnt ends were second. sausages were a fail and went into the bin. Bacon needed to be smoked. 45 day bone in rib of beef needed more marbling and less sinew at £57.0 that was very disappointing. Considering the overall £149.50 price tag 3/5 is generous.
45 day aged ex dairy ribeye was good though. Will order again but more selectively.

October 13, 2025
Rated 5 out of 5 stars

Gorgeous shop

Gorgeous shop, highly skilled butchers and the best steak . Always excellent!

October 10, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much Sarah, we may be biased but we think our shop is gorgeous too haha!! Thanks for such kind words

Rated 5 out of 5 stars

Amazing butchers

Amazing butchers! Delicious high quality meat. Can’t recommend it enough. Sam & Bob are great :)

October 11, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

That’s so ace, so glad you’re loving Team BFME. The guys work so hard so it’s awesome to get appreciated. Thank you so much

Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding! Went it there knowing I fancied something different than beef or chicken for a roast.. the butcher (unfortunately didn’t catch his name) was spot on! Directed me toward a lovely bit of lamb! He gave me directions on how to cook and even deboned it, minted it and tied it.. HONESTLY BY FAR THE NICEST LAMB IVE EVER EATEN!! Thank you

October 5, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you for such an ace review. I’m so proud of our produce and our team and so glad you’ve had an a great experience. We get our lamb direct from farmer John in Helmshaw, he’s so passionate and rears beautiful produce!
Thank you so much

Advertisement
Rated 5 out of 5 stars

Belly pork

I bought a small portion of belly pork today,
No prep, no fuss, the crackling was amazing!

October 5, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Awesome stuff, I love our pork belly too. We age it in our fridge so it gets super flavourful and tender! Thank you for the love

Rated 5 out of 5 stars

Easy to order a birthday gift for my…

Easy to order a birthday gift for my brother in law
Steak is a great gift
Quality amazing

September 22, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

I’d like a steak for my birthday haha, what a great gift. Thank you so much for your support and feedback.

Rated 5 out of 5 stars

I ordered lamb and the neat was

I ordered lamb and the neat was
Like butter georgeous il be ordering again

September 4, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much! Our lamb comes from the stunning hills around Helmshaw, near Rosedale and we’ve been buying direct from Farmer John since we opened. He’s a right character that’s so passionate for his flocks. It means a lot to us that you enjoyed your meat.
Thank you

Rated 5 out of 5 stars

This butcher is amazing and provides…

This butcher is amazing and provides exactly what I’m looking for with the type and cut of the meat required. The steak is amazing and I would highly recommend. Delivery and after-care 2nd to none. A professional organisation which I will use from now on.

August 18, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much for such a glowing review, it really does mean the world to us. As a small company, it makes a massive impact not only on potential future customers but also to pass on to the team, so that they can see how well they’re doing!

Advertisement
Rated 5 out of 5 stars

Great Service - Great Quality

As you come to expect from Jonny and the team at BFME excellent service and great tasting meat. Beef, Pork, Lamb and chicken all excellent on BBQ

August 13, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you Dave, we’re always striving to make our customers happy and valued.

Rated 5 out of 5 stars

Excellent chicken

My first order with BFME included a whole chicken. Excellent "old fashioned" flavour and tender meat.

July 12, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much for the review, they really do help! I also love what you said about old fashioned chicken, we get this comment from customers in store too. It’s crazy how this isn’t just the norm and many people have gotten used to eating tasteless chicken.

Rated 5 out of 5 stars

I'm happy

I'm happy, fast delivery and well packaged. Thank you

May 22, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Merci beaucoup, so glad you’re happy!

Rated 5 out of 5 stars

Briliannt service from order to…

Briliannt service from order to delivery.Quality product,reasonable price. Will definitely recommend.

April 18, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much!!

Advertisement
Rated 5 out of 5 stars

Excellent quality

Excellent quality, great delivery.
Will 100% use them again.

March 28, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Awesome stuff, so glad you’re happy with our service and products. Look forward to getting some bang tasty meat to you again.
X

Rated 5 out of 5 stars

Our second order has not disappointed

Our second order has not disappointed. Very quick to be despatched and as sparing as possible in the packaging. Most important - great quality meat. Well worth paying for this. We eat less meat these days and truly enjoy what Butcher Farrell produces.

March 26, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much Sheila. I always say that, eat less meat but make sure it’s the best quality from reputable sources. Thank you for trusting us.
X

Rated 5 out of 5 stars

The people were so…

The people were so friendly and helpful. I placed an order on the Wednesday and it arrived Friday morning. The beef tallow is lovely, I would highly recommend and will definitely order again.

March 20, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much Alison! X

Rated 5 out of 5 stars

Fabulous quality meat and well priced

Fabulous quality meat and well priced. Communication around delivery was first class

March 12, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much, it means the world to us that’s you’re a happy customer and enjoyed our produce.
Big love x

Advertisement
Rated 5 out of 5 stars

Fantastic butcher with high quality…

Fantastic butcher with high quality meat and service. Highly recommend.

February 22, 2025
Unprompted review
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Boom, thank you so much Alison. The team and I are always trying our best and it’s so nice to have that recognised!
Big love

Rated 5 out of 5 stars

My first order, definitely not my last! Excellent!!

Have visited the shop so knew I would be getting high quality produce. Ordered online because I was tempted by the sausage of the week, which I haven’t had yet. Highlight of the order was ox cheek, which I cooked nice and slowly. It was utterly, utterly delicious. We don’t eat much meat, so am happy to pay for good quality. The order was processed promptly and delivered on time, all prepared and packaged well. Will be ordering again, for sure! Thank you!!!

January 21, 2025
Butcher Farrell’s Meat Emporium  logo

Reply from Butcher Farrell’s Meat Emporium

Thank you so much Linda, you’ve made my day!
Can’t wait to hear what you think of the flavour of the week sausages, I may be biased but I love ours haha!
Also, ox cheek for the win!!!
Thank you xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look