Delicious variety of fresh breakfast pastries to wake up to on a Sunday morning. Other breakfast staples include apple juice (fresh and unprocessed), eggs, top quality sourdough, yoghurt and Monmouth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Butter and Crust Bakery is a wonderful small local business that I love supporting. Their pastries are absolutely fantastic and always so tasty, with a great selection to choose from. The new savoury... See more
Company replied
Butter and Crust bagels are superb. Top notch. The sourdough probably is too but we managed to fluff our lines with last weekend's order so that's still to look forward to. The very early morning deli... See more
We love Butter & Crust in our family. It’s our fortnightly breakfast treat. The bakeries’ quality is outstanding and we love the “surprise” effect on what we could get on the “four morning treats” op... See more
Company details
Written by the company
In lockdown we started delivering sourdough loaves and pastries to our neighbours. Now we're delivering our weekly bundles to thousands of households across South London. We deliver early on Saturday and Sunday mornings so that you can start your weekend with fresh bread and pastries waiting for you on your doorstep. Every bundle is delivered directly by us, by bicycle.
Contact info
Greater London, United Kingdom
- hello@butterandcrust.com
- butterandcrust.com
4.6
Excellent
712 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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always on time
always on time, good bread and pastries, love the fact they have partnerships with other day to day foods/ drinks too
November 24, 2025
Unprompted review
Reply from Butter & Crust
Hello George!
Thank you for the great feedback! We are delighted to hear that you consistently receive your orders on time and enjoy the quality of our bread and pastries 🥐.
We are also thrilled you appreciate our efforts to partner with other brands to offer those day-to-day foods and drinks! We aim to make your delivery comprehensive and convenient.
We look forward to serving you again soon!
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Great company delivering delicious…
Great company delivering delicious breads and pastries to my door - lovely to receive on these cold Sunday mornings! The bagels are particularly good. Excellent customer service when I’d ordered the wrong items by mistake and they corrected it and refunded me straight away.
November 20, 2025
Unprompted review
Reply from Butter & Crust
Hello Nicola!
Thank you so much for this excellent review! We are delighted that we can bring delicious breads and pastries right to your door, making those cold Sunday mornings feel lovely ☀️!
We are especially proud that you find the bagels 🥯 particularly good. We also appreciate you highlighting our excellent customer service for helping quickly correct your order mistake.
We look forward to serving you again soon!
So far…so good!
I first received a flyer through the door a few years ago and have been eyeing up Butter & Crust ever since. I decided to take the plunge a few weeks ago and glad I did. Breakfast appears like magic outside your door on the Saturday morning. Everything is well packed and sealed to protect it from the elements - which is great. I did wonder how that was going to work!
It’s my second order. The pastries are chefs kiss. I recently had the best almond croissant I’ve ever tasted in my life! I’d have just a box of those alone if it was an option! (Hint hint). Juices are lovely and fresh, bread is fresh and overall, everything feels like a lush experience, but from home. I’ll be switching out different items as and when I feel, but pleased with everything so far.
November 15, 2025
Unprompted review
Reply from Butter & Crust
So far…so good!
I first received a flyer through the door a few years ago and have been eyeing up Butter & Crust ever since. I decided to take the plunge a few weeks ago and glad I did. Breakfast appears like magic outside your door on the Saturday morning. Everything is well packed and sealed to protect it from the elements - which is great. I did wonder how that was going to work!
It’s my second order. The pastries are chefs kiss. I recently had the best almond croissant I’ve ever tasted in my life! I’d have just a box of those alone if it was an option! (Hint hint). Juices are lovely and fresh, bread is fresh and overall, everything feels like a lush experience, but from home. I’ll be switching out different items as and when I feel, but pleased with everything so far.
I love Butter & Crust
I love Butter & Crust, their sourdough and savory pastries are my faves! Such a nice treat on a Sunday morning.
November 10, 2025
Reply from Butter & Crust
Chloe, that's absolutely brilliant—thank you! ❤️
We're so happy to hear that our sourdough 🥖 and savory pastries 🥐 are your favourites and bring a nice treat to your Sunday mornings.
Cheers for the support!
Really tasty products
Really tasty products, the bread and pastries were great but so too were the coffee and the butter. Excellent customer service too. Need to start sending reminder emails before the subscriptions go out, but that is a minor admin quibble. Really glad I gave them a go, as have a fortnightly bread and goodies delivery from them now and always look forward to it!
November 15, 2025
Unprompted review
Reply from Butter & Crust
Hello Jessica!
What a lovely review, thank you so much! We are thrilled to hear you found all the products really tasty—from the bread and pastries 🥐 to the coffee and butter—that is fantastic feedback!
We are delighted to have you as a fortnightly customer, and we greatly appreciate you flagging the need for reminder emails before subscriptions go out. That is genuinely helpful feedback, and we'll certainly pass that to the team for review as we want to make the admin side as smooth as possible for you.
We look forward to delivering your next batch of goodies!
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A Special Treat
The food is delicious and the quality excellent! Having it delivered is a real treat.
The staff is very kind and helpful making the service a great experience!
Many thanks to all at Butter and Crust!
November 10, 2025
Reply from Butter & Crust
Barbara, that's absolutely brilliant—thank you! ❤️
We're so pleased that our delivery is a real treat for you and that you find the food delicious and the quality excellent 🥖.
Your kind words about the staff being very kind and helpful are genuinely valued. We strive to make the service a great experience every time!
Cheers, and many thanks for your support!
Great if arrives as promised. Less good if doesn’t.
Great when it arrives on time but in this instance 1030 is 1hr30 after it is said to come and doesn’t really work as ‘breakfast’. No refund for late delivery.
November 10, 2025
Reply from Butter & Crust
Hi Anita,
Thank you for getting back to us and for giving us the chance to look into this further. We’ll continue the conversation in private to make sure we get it sorted. We really appreciate your patience.!
Sourdough bread delicious
Sourdough bread delicious. The viennoiserie is variable - some excellent, some rather dry.
A good service - (although it was very late last weekend (for which you sent an apology, thank you) but all in all a little bit pricey for us so I've cancelled. Good luck to a great venture though.
November 3, 2025
Reply from Butter & Crust
Thanks so much, Mr. Wilding! We really appreciate your honest feedback 🥖🥐 We’re glad you enjoyed the sourdough and that our team could sort out the delay — we hope to see you again soon!
Great products and fantastic service
Great products and fantastic service. It’s so good to wake up on a Sunday morning and having your pastries, bread, milk and juice delivered for a special breakfast!
November 9, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Jessica! We love being part of your Sunday morning — nothing beats a fresh breakfast delivered straight to your door 🥐☀️🥛🍊
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On time delivery and delicious pastries…
On time delivery and delicious pastries and bread :)
November 3, 2025
Reply from Butter & Crust
Thanks, Tom! We’re so glad you’re enjoying the pastries and bread — and that everything’s arriving right on time 🥐🍞💛
Fantastic idea
Absolutely delicious, seamless service and communication. Such a great idea, and a wonderful way to wake up, highly recommended
November 2, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much! We’re so happy you enjoyed it — there’s nothing better than a delicious breakfast landing at your door to start the day right 🥐☀️
Always a pleasure receiving a…
Always a pleasure receiving a delightful goody bag every fortnight and a good support team always
October 30, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Deborah! We’re thrilled you enjoy your goody bag — and we’ll be sure to pass on your lovely words to the team 😊🥐✨
Loving the offer and the customer service…
Loving the offer and the customer service is second to none ! They reached out to check if my order was wrong coz less than usual and they were right ! Love it !!!
October 29, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Margot! We’re so glad we caught that and got it sorted — nothing beats a little extra love in your order 🥐💛
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Reply from Butter & Crust
Hello Kal,
Thank you for your feedback. We’re glad you enjoyed the bagels, but we’re sorry the pastries didn’t meet your expectations. We’ve sent you a private message to follow up and would love to hear more so we can improve.
Best wishes,
The Butter & Crust Team
Love this company
Love this company, they do what they say on the tin the produce is good quality and if there is any feedback they alway respond in a tmely manner :)
October 26, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Susan! We’re so happy you’re enjoying everything — it means a lot to us to make your mornings a little brighter 🥐☀️
Great weekend breakfast
Great weekend breakfast! I've always enjoyed a big breakfast on the weekend and the bread and pastries from Butter & Crust are such a delight, it's my go-to weekend treat. Whenever I had a question for their customer care team, they have always been super responsive and helpful.
October 23, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Johannes! We’re thrilled you love your weekend treats 🥐☀️ and it’s great to hear our customer care team has been helpful too — we always love making things smooth and easy for you!
Great bread and excellent customer…
Great bread and excellent customer service
October 23, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Ella! We’re so happy you’re enjoying the bread 🥖 and we’ll make sure our team hears your lovely words about the customer service too 😊💛
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Great service
With a toddler at home, we've loved getting Butter and Crust delivered as a fortnightly treat to replace going out for brunch (IYKYK). The variety of pastries has been great (with nearly always a plain croissant option for my daughter), and the customer service is very responsive.
October 18, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Taylor! We’re so happy to be part of your little weekend treat 🥐☀️ and it’s lovely to hear our customer service has been helpful too — we know how busy mornings with little ones can be!
Delicious bread
Delicious bread, fresh eggs and yummy yoghurt delivered to your door! That is what Saturday mornings are all about!
October 18, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Lies! We’re so happy to be part of your Saturday mornings 🥖🥚🥛 Nothing like fresh goodies delivered to your door to start the weekend right!
Waking up to fresh bread
Waking up to fresh bread, pastries and bagels is heaven. The quality is amazing and the delivery arrives nice and early so no waiting around.
October 19, 2025
Unprompted review
Reply from Butter & Crust
Thanks so much, Emma! We’re so happy to hear your mornings feel heavenly 🥐☀️ Nothing beats fresh bread and pastries arriving just when you need them!
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