Ordered a charger to UK address 3 weeks ago, received a conformation email but no tracking details provided. Product only sent after I chased via email, and company replied asking what version of the... See more
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They seem to have the best deals around for brand labelled chargers that Ive personally seen. I bought one in oct thinking it was the correct wattage but 2 months later it stopped working. After email... See more
Accidentally bought the wrong charger requested a refund an hour later. Its been almost 5 days and still havent recieved a reply.
I ordered a laptop charging cable on Friday evening and received an email confirmation straight away. A tracking, warranty and troubleshooting guide email was received Tuesday. The charging cable arri... See more
Company details
Written by the company
Buy A Charger Shop is a reliable provider in chargers and adapters with 8000 products, covering 200,000 models of computers, cell phones, tablets and other equipments.
Contact info
6 Xiameilin 2nd Road,Songde International 34-6C,Futian District, 518049, Shenzhen, China
- sales@buy-a-charger.co.uk
- buy-a-charger.co.uk
3.4
Average
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Tired to arrange to return the product…
Tired to arrange to return the product as it didn’t fit my laptop and they had sent out the incorrect charger twice. They offer a 30 day money back guarantee. Well almost 6 months later I’m sat with two chargers I can’t use and no money back! Do not buy from this company poor customer service.
August 5, 2020
Unprompted review
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The charger ordered for my laptop…
The charger ordered for my laptop arrived very quickly. Will definitely recommend.
August 5, 2020
Unprompted review
Reply from Buy A-charger
Dear Mary,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Do not buy from this fake Company…
Do not buy from this fake Chinese company. Is just a scam. Are 20 days since I have paid for a 'new and original'' battery for my Lenovo, which never arrived. I have reported the scammer to PayPal, and now I'm waiting for an answer. On their website is saying that they are using to deliver the orders DHL, EMS, UPS, RM1R, EUEXP, Royal Mail, or HK Post...and nothing about Yodel. In my case, they said that the delivery will by Yodel and they gave me a tracking number. . Total scam. I lost my money.
July 14, 2020
Unprompted review
Reply from Buy A-charger
Hello Janssen,
It seems that you bought the product from another seller, not from us. (Actually we don't sell any battery)Please double check.
Thank you.
Best regards.
Wrong charger sent - Awaiting refund
The charger they sent was not the right one, I ordered one for a TV and received a totally different one for as laptop. I've been trying since early june for a refund i've sent them all the photos twice and they then do not respond. The problem being they are in China so you cannot even ring them. Poor service. Avoid if you can buy in the uk.
July 3, 2020
Unprompted review
I am very disspointed with this…
I am very disspointed with this company. I ordered a charger and it came perfectly.
However the charger was not the correct one for my laptop due to the pin. I contacted them on their website and via email several times asking for them to give me details of how i could return the item and get refund. I have not had a reaponse from them. Their communication is terrible.
May 28, 2020
Unprompted review
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Great service
Great service, charger arrived within a couple of days. Works perfectly
May 25, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Quick delivery. Awesome charger
Quick delivery. Item was spot on and is still working great 6 months later
April 16, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Works perfectly as expected.
April 16, 2020
Unprompted review
Reply from Buy A-charger
Dear daniele,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Good service...everything really good…
Good service...everything really good thank you
April 16, 2020
Unprompted review
Reply from Buy A-charger
Dear Vivien,
Thank you for your review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
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Good product but long delivery time.
March 22, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Thank you for your 4-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Excellent sellers
March 22, 2020
Unprompted review
Reply from Buy A-charger
Dear Jane,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
The first charger was faulty emailed…
The first charger was faulty emailed them and a new one arrived a few days later no hastle good company would recommend them
March 14, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Thank you for your 4-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Sent wrong item and wouldnt refund
Ordered a charger for my Asus UX31E Zenbook, detailed the right laptop but got sent the wrong size.
Mailed asking them to fix it, received two mails back asking for photos then they stopped responding.
March 13, 2020
Unprompted review
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Charger connection didn't fit.
Please avoid this Company. There is no address or contact number on the invoice. The charger, when it arrived, did not fit my laptop. I have returned it to the only address I had which was the delivery company.
I've now emailed the company requesting a refund and I'm still waiting to hear from them
March 11, 2020
Unprompted review
SCAM!
SCAM!
They sold me the wrong charger and never replied to my emails.
Stay away from this company, I don't think they are from the UK.
March 11, 2020
Unprompted review
Avoid at all costs when i purchased my…
Avoid at all costs when i purchased my adapter got a sales confirmation and invioce straight away item took 3 weeks to arrive when it did it was the wrong adapter plus it did not work emailed several times was asked to send photos which i did then was told after sending more emails that they did not receive the photos after sending several more emails i have had no response wished i had seen reviews before i bought from them also did not realise the company was in china
March 7, 2020
Unprompted review
I wished I'd checked out the Trustpilot rating before I purchased...
I wished I'd checked out the Trustpilot review before I purchased...received the charger after approx. 2 weeks and it didn't work. Contacted them several times (via 'Contact us') and have had no response. Do not waste your money with this company, they may be cheap but their products are worthless and you're wasting your money.
February 23, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Sorry for the issue and the late reply. Refund sent please check.
Thank you.
Best regards.
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This is a rogue business
This is a rogue business. Disgusting service. Took a month to deliver a charger. Then they sent the wrong charger. Then they mess you about for a week - telling you to send the charger to China. No talk of postage paid or a refund. If you want to waste money and time, and get aggravation, use this business. If I could give a zero star I would.
February 18, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Sorry for the issue and the late reply. Refund sent please check.
Thank you.
Best regards.
Unacceptable customer service!
Bought a charger in January. When it arrived it was the wrong adaptor for the laptop. Asked for returns details. One week later I got a response. Over 3 emails I sent photos etc. Not heard from them since 21 Jan, despite several chaser emails. 100% customer satisfaction - I thing not. Very disappointing.
February 18, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Sorry for the issue and the late reply. Refund sent please check.
Thank you.
Best regards.
Would not recommend
False advertising- website clearly says items will be despatched within 1 day. My charger wasn’t despatched for over a week.
After multiple emails asking to cancel the order I was ignored and just told it will be despatched soon.
Also the items are coming from China, just for anyone who may assume it’s a uk website as I did.
Awful customer services do not recommend
February 7, 2020
Unprompted review
Reply from Buy A-charger
Dear Customer,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the product.
Thank you.
Best regards.
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