Ordered a charger to UK address 3 weeks ago, received a conformation email but no tracking details provided. Product only sent after I chased via email, and company replied asking what version of the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They seem to have the best deals around for brand labelled chargers that Ive personally seen. I bought one in oct thinking it was the correct wattage but 2 months later it stopped working. After email... See more
Accidentally bought the wrong charger requested a refund an hour later. Its been almost 5 days and still havent recieved a reply.
I ordered a laptop charging cable on Friday evening and received an email confirmation straight away. A tracking, warranty and troubleshooting guide email was received Tuesday. The charging cable arri... See more
Company details
Written by the company
Buy A Charger Shop is a reliable provider in chargers and adapters with 8000 products, covering 200,000 models of computers, cell phones, tablets and other equipments.
Contact info
6 Xiameilin 2nd Road,Songde International 34-6C,Futian District, 518049, Shenzhen, China
- sales@buy-a-charger.co.uk
- buy-a-charger.co.uk
3.4
Average
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Late delivery
It took 15 days to get the adapter for my laptop which is urgent. But the product is working properly and I am finally happy with the purchase.
June 15, 2024
Reply from Buy A-charger
Dear Customer,
Sorry for the late delivery. The order was delivered on 17 June. Please check if the emails in the spam folder.
Thank you.
Best regards.
Advertisement
You buy it and totally no update and…
You buy it and totally no update and customers service.
You wait for more than 2 weeks and no charger received and not even tracking number sent to you. And ask for refund already, and they said they will interrupt the delivery, if successful then can refund.
June 5, 2024
Reply from Buy A-charger
Dear Customer,
Sorry for the late delivery. The order was delivered on 17 June. Please check if the emails in the spam folder.
Thank you.
Best regards.
Good supplier of original parts & quick delivery
They had exactly the same charger as the original 9 year old one for my Lenovo T550 laptop and it arrived after just a few working days. Even got a nice free gift too!
May 30, 2024
Reply from Buy A-charger
Dear Andrew,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Be VERY weary when buying from here!
I placed an order two weeks ago, on the website it says 0-1 day to ship and 3-5 days delivery, I’ve waited 2 WEEKS for it. I’ve had to take 2 weeks off work as I work from home and needed this charger, the customer service is terrible, they barely replied and when they did they just kept saying to wait and wait. The information on the website is untruthful, your item will likely not arrive within 6 days of purchase. They also will not give me a refund and have stopped replying to my emails. If they finally reply and refund me I will update my review.
May 26, 2024
Reply from Buy A-charger
Dear Emily,
Really sorry for the late delivery(10 days in total).
Thank you.
Best regards.
All perfect
May 26, 2024
Reply from Buy A-charger
Dear Ewelina,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Advertisement
Finally got my charger
Finally got my charger. Shipping took a lot longer than expected, with minimal information provided on progress. Emails to Customer Services were met with no response!
The quality of the product seems good, as should be expected for electrical equipment!
May 25, 2024
Reply from Buy A-charger
Dear Julie,
Thank you for your 3-star review.
We do appreciate your taking the time to share your opinions. For the emails issue, the replied emails should to be in your spam folder.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Reply from Buy A-charger
Dear Barry,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Postage from China ......
I thought I was buying from a UK based company so I was disappointed when I discovered the item was being shipped from China. I needed it in a hurry and thought it would be here in 3 working days. It came 8 days later but 5 working days from the order date so within 3-5 working days. If that was coming from the UK it would have been here quicker and I really needed it.
May 21, 2024
Reply from Buy A-charger
Dear Alison,
Thank you for your 3-star review.
We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Reply from Buy A-charger
Dear Julie,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Advertisement
Reply from Buy A-charger
Dear Martin,
I am sorry for the issue. Now we have reshipped a new one to you.
Thank you.
Best regards.
You sent the wrong Charger to fit my…
You sent the wrong Charger to fit my Dell Chrome Book it has a large connector the one you sent was to small I cannot charge my Chromebook I am sending the one back you sent me and hope u can give the correct chargery
May 19, 2024
Reply from Buy A-charger
Dear Customer,
Sorry for the issue. Different Dell Chrome Books use different chargers. Now we know you need a charger with 7.4mm DC tip. We have reshipped a new one.
Thank you.
Best regards.
Reply from Buy A-charger
Dear Lorna,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Great product
Great product! Took a while to arrive, but that is to be expected as it is coming from China. Now the product is here, all tested and works perfectly. Great communication throughout the order process and they even threw in a free USB cable! Highly recommend.
May 28, 2024
Unprompted review
Reply from Buy A-charger
Dear Paige,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Advertisement
Great service - really pleased
Although it took a while to arrive and there were no updates on delivery progress, the charger came perfectly wrapped and protected with a useful additional gift inside the box and the OEM charger I received is exactly what I ordered and works prefectly. Great service!
May 13, 2024
Reply from Buy A-charger
Dear Ken,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Genuine product promptly delivered
May 12, 2024
Reply from Buy A-charger
Dear Alastair,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Chinese Business fronted by UK website
The company front their Chinese business with a UK website. The image displayed on charger and the item received doesn’t match. The delivery time was unacceptable. Beware this is going to be shipped from China so it will take ages to get here. Wrong item received - right wattage, voltage and amperage but it doesn’t work with my laptop. The picture and description matched my requirement but the item received was not the same.
May 13, 2024
Reply from Buy A-charger
Dear Khurrum,
Sorry the charger doesn't work with your laptop. Please come back to us by email with all the details of the issue. (We have emailed you so please just reply with all these details required).
The delivery took a bit longer(8 Days) than usual.
Thank you.
Best regards.
Great product, slow delivery
The product arrived in new condition and with a small gift for buying from them. So can't fault the company there.
Small negative is it took longer to arrive than specified. Don't know if it was late dispatch or to do with royal mails side.
May 13, 2024
Reply from Buy A-charger
Dear Will,
Thank you for your 3-star review.
We are glad that you are happy with our products and sorry for the slow delivery.
We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Advertisement
Heamoor Stooge, surprised again
I saw nothing in the advert indicating that the item was not in stock or indicating from where it was coming. However when the tracking actually kicked in it was surprising how swiftly the item appeared in UK and delivery was actually within 12 days of the order
April 29, 2024
Reply from Buy A-charger
Dear Stuart,
Thank you for your 4-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Sorry for a bit delay of delivery due to bad weather, which caused flights to uk delayed.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Arrived very quickly and nicely packed
Arrived very quickly and nicely packed. Exactly what I needed thank you also for the unexpected and useful free gift
May 2, 2024
Reply from Buy A-charger
Dear Customer,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
Reply from Buy A-charger
Dear Rita,
Thank you for your 5-star review.
We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us
We would also like to recommend the laptop stand below to you:
https://www.buy-a-charger.co.uk/laptops/162322-l.html
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.