Buy&Ship Reviews 

1,471
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers truly love the easy-to-use platform and appreciate how simple it is to declare overseas shipments and consolidate packages. Many people find the proxy buying service exceptionally helpful for purchasing rare items from abroad without hassle. Shoppers frequently note that support teams respond quickly whenever assistance is needed with orders. However, some people mentioned that shipping and transit times can sometimes take much longer than expected. A few other people also felt that local courier services occasionally drop off parcels without sending prior delivery notifications. Some reviewers were not happy with customer support when facing complicated tracking issues or delayed responses.

What people talk about most

Delivery service

People report ambiguous experiences with delivery_service, noting a mix of reliable shipping and frustrating... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly satisfied experiences and... See more

Product

Customers had ambiguous experiences with product handling, reflecting a wide range of opinions. Many... See more

User experience

Consumers find user experience to be very satisfying, noting that the platform is easy to navigate and... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a high level of disagreement among users.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more

Rated 4 out of 5 stars

The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more

Rated 4 out of 5 stars

I made a purchase from Korea and it suppose to be shipped to Singapore. However, I used the wrong Buy&Ship platform and the item will be shipped to Hong Kong instead. I realised it and informed Buy&Sh... See more

Rated 5 out of 5 stars

Always peace of mind d using buy and ship services. Its a pity the Thailand warehouse will be closed soon. Will be good if your company can consider continue the service for Thailand as there aren't m... See more


Company details

  1. Courier and Delivery Service

Written by the company

Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,471)

302 reviews in the last 12 months

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Rated 4 out of 5 stars

Pretty seamless process

Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to ship to some WW locations, think I tried to buy something in Germany, but they had no warehouse so had to ship to the UK, so I expect UK shipping to me to be a little expensive. Overall items arrive timely & in great condition which is whats important.

July 20, 2026
Rated 3 out of 5 stars

Please improve the purchase request time!

Good for parcels consolidation and expensive bulky items but charging extra just to send a request or an offer to the seller when the buyer could do all of that is just excessive, not to mention how long it takes just to initiate the purchase!

After negotiating with the seller, I'd have to pay B&S and pray their agent quickly snags the deal before someone else with a quick hand comes along. It would be nice to have agents handling different timezones and not just stuck to the "within 24 hours" period. Imagine having to wait over the weekend.

Think twice before you engage them for highly coveted or liquid listings such as Pokemon products.

July 18, 2026

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