Buy Cheap Phones UKReviews 

45
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I took a chance on this website and bought the Oppo find N5. Can I say that ordering to the phone arriving was excellent and fast delivery. The package was extremely well packed and the whole ordering... See more

Rated 5 out of 5 stars

Ordered Sony Xperia 1 V on 8th of December, had a couple of emails back and forth to confirm address etc. and phone was delivered on 18/12. Very well bubble wrapped, arrived in perfect condition.... See more

Rated 5 out of 5 stars

I recently bought a Xiaomi 13 Ultra (global) from BuyCheapPhonesUk - it's been perfect. I used the online chat briefly to confirm something, had a quick and helpful answer. Took the gamble. The item a... See more

Rated 5 out of 5 stars

First time shopping with the company. Simple and easy to use website; very good in follow through as emails were responded to promptly and answers straight forward. Sure we'll do business again if my... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Buy Cheap Phones UK is a reputed provider of cheap mobile phones of all brands in the UK. We have set a benchmark in the industry by providing unlocked phones as per the needs and requirements of our customers across the country. We enjoy a unique reputation as the leading provider of Xiaomi UK. We have included a wide range of brands in the mobiles displayed in our online store and Samsung UK phones also are included in our prestigious collection. Our customers view us as the number one platform selling the best android phone at all times. Our dual SIM phones UK are hot selling items in the market. The best Sony Phones we provide add variety to our collection and there is a huge demand from our customers for these segments of phones. We are available round the clock, and thus people looking for buying new mobile phones can rely us on always. Come online, contact us today and purchase a mobile from wide choices including the OnePlus UK we have set for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45 reviews

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No history of asking for reviews

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4.3

All reviews

(45)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent website for Global mobile phones

I took a chance on this website and bought the Oppo find N5. Can I say that ordering to the phone arriving was excellent and fast delivery. The package was extremely well packed and the whole ordering was simple and speedy, I can definitely recommend this website for global mobile phones as will use again when needed excellent.

March 6, 2025
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Rated 5 out of 5 stars

Was scheptical

Was scheptical, but price was good. Wasn't sure it was legit BUT got phone in post in under a week with no import duties at an EXCELLENT price. Very happy, would use again if i need to.

November 27, 2024
Rated 2 out of 5 stars

No stock, contact or customer service

Ordered the flagship Sony Xperia Vi special edition . After 4 days had a refund with no explanation.

Email and form contact has no response at all.

I noted there were 2 versions of the phone with different spec.i ordered the second , more expensive version. Again, after 4 days a refund with no explanation.

Whilst very glad the refund works, the service of buying a phone is non existent

October 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Xperia 1 VI

Ordered Sony Xperia 1 VI on the 12/09/24, arrived for collection on the 17/09/24 (tracked all the way). Saved quite a bit as well!
Even though its a .co.uk web site and they give a UK address it was sent from Hong Kong with no import duties.

Thank you very much

September 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered Sunday evening and arrived within 7 days

I don't normally write a review (unless something goes wrong). But if it hadn't been for the largely positive reviews that others had made here I probably wouldn't have ordered from Buy Cheap Phones UK, so thought it worth leaving some notes on my experience for anyone toying with buying from them.

I ordered a Samsung device late on Sunday evening 7 Jan 2024 paying via paypal and it arrived well packaged and exactly as ordered today, 7 days later (15th), in its factory sealed box and at a price significantly cheaper than I could buy elsewhere.

I hadn't had a tracking number from them by the Tuesday evening (the Web site says you should expect to get one within 1 to 2 business days) and I was getting a bit worried, so fired off an email that evening and had a reply from Agger at BCP and a tracking number first thing the following morning with an expected delivery date of the 18th ( I am pleased it actually arrived on the 15th, 3 days early)

It was sent International economy via FedEx and I would recommend using the FedEx app to track the package as FedEx will put updates on the app as it goes through their various country
hubs that you wouldn't normally get notified by via email, this includes showing when it's been released by UK customs (which mine passed through quickly without any issues)

So this appears a genuine company that ships from its base in Hong Kong (not sure what the relevance of the UK based, Leicester address is though), And it is possible to make a saving if you are prepared to wait, Just make sure you read and are happy with the info on their website , including the returns policy etc before purchasing.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very Fast UK Delivery

Ordered Sony Xperia 1 V on 8th of December, had a couple of emails back and forth to confirm address etc. and phone was delivered on 18/12.
Very well bubble wrapped, arrived in perfect condition.
Fed Ex initially estimated delivery 21/12 so it was early!

Great communications throughout from Agger at BCP

December 18, 2023
Unprompted review
Rated 4 out of 5 stars

Update, order complete

Ordered 2 phones, only one arrived. Full refund has been received for the missing phone.

Phone we did receive was genuine, sealed and as described.

As others have noted, shipping is from Hong Kong and does take a while. Email notifications with updates of progress are sent.

Knocked a star off because replies to emails took quite a while. Live chat from the website didn't work Fri - Sun. Today, the person I managed to contact on live chat was extremely helpful and apologetic. Issued an immediate refund when requested.

If you don't mind waiting for delivery and can put up with replies taking a while in the event of any issues, there are some great deals to be had price wise.

UPDATE: The missing phone arrived the day after this review! It was solely a FedEx shipping issue, out with the control of BuyCheapPhones.co.uk.

The phone had been shipped as agreed, however FedEx tracking emails disappeared after a single day and the parcel appeared lost. We began getting delivery notifications from FedEx again less than 24 hours before delivery (some 12 days later).

Lovely exchange with the aforementioned person from buycheapphones.co.uk 'live chat' to confirm the delivery eventually was received. They mentioned moving to DHL for future shipping, probably not a bad idea... Phone (which was previously refunded) paid for again. All's well that ends well.

Can't give half stars, but if I could, it'd be 4.5/5 now. Honest company, only let down on this occasion by FedEx.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Pleased I saw these details before purchase

Company gives it's incomplete address as Gatenby Close LE5 IGU, which is a residential only area. Their website says they are Hong Kong based and all products are shipped from there. Their website also says you only have 7 days to return the product which ignores the legal requirements for any UK based business to include in their T&Cs for mobile phones and most other products as specified in the Consumer Contracts Regulations.

November 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Good and trustworthy service

The customer service was not 7/24, but solved all the problems in time. The FedEx took 5 days to deliver the Sony Xperia device from HK. If you're not in a hurry and looking for cheap phones, this store is a good option.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Actually Trustworthy

I was a little skeptical at first, due to the fact that a 256GB Samsung s23 Ultra was going for £800, but I ordered it anyway. Took a little over a week to arrive and it was in fact the samsung that I payed for, in genuine, sealed packaging.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Genuinely trustworthy website

I recently bought a Xiaomi 13 Ultra (global) from BuyCheapPhonesUk - it's been perfect. I used the online chat briefly to confirm something, had a quick and helpful answer. Took the gamble. The item arrived in 7 days without any customs issues etc. Frankly I would have used a site I've used before, but they didn't have the green global version in stock. BCPUK did and I went for it. Don't be alarmed by the lack of reviews or the perhaps slightly less professional looking website than some others - this is a legit place to get your gear from. They accept paypal payments for that extra peace of mind. Would use again and would recommend to anyone reading this review. Faultless

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Honest and helpful staff with very reasonable shipping times.

I bought the Xiaomi 13 Pro 512GB Global Edition on Wednesday just before midnight.
It arrived from Hong Kong the Thursday of the following week, I thought this was very good shipping time.
The price at the time of purchase was at least £50-£100 cheaper than any other site I could see and I was given the confidence to proceed with the purchase after reading reviews here on TrustPilot.

Their staff communicated quickly using email but it was also very nice to see that the agent who sent me an email was the same person who I could talk to using the Live Chat feature on the website making it very easy to confirm details or change colour options, due to stock availability, prior to shipping.

No negative points to note in my experience and if their prices remain the best then I'd happily use them again next time!

June 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Great price, rapid delivery. Impressed.

Great price, rapid delivery. Impressed.

I needed a new phone. I'd settled on the make and model, and then set about hunting for the best deal. buycheapphones.co.uk isn't exactly a household name, and the price being offered was £140 less than the next cheapest seller. Like another reviewer here, I was a little apprehensive it was a scam site. I was also sceptical of the fast delivery claims. Turns out, I needn't have been worried at all.

I placed the order on Thursday night, and had it in my hand Monday afternoon. Shipped via Fedex.

I was so impressed, you'd expect that kind of sale-to-delivery time from a domestic seller, never mind a company shipping from Hong Kong.

I'm not a review leaving person, but I would really recommend these guys.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Apprehensive to say the least...then got exactly the brilliant deal and service the site says. Twice.

Like anyone with any sense would be, I was apprehensive about the price being offered: £1000 for an S23 Ultra instead of £1400. Apprehensive as in 'extremely suspicious', scrutinising the site's reviews then checking my credit card company would cover fraud. I work on the principle that if it's too good to be true, it ain't. The fact that there was (at time of writing) only 25 reviews here, nearly all good, made it look more dodgy.

However, I also saw good deals on the internet for a Hong Kong dispatch by a UK firm, and that was what this Leicester-based firm appeared to be doing. So they weren't alone in their business and prices.

Having suspiciously weighed up the risk, I decided to go ahead and order.

I then got a brilliant service and, 6 days later, a fabulous brand-new Samsung S23 Ultra phone in a sealed box at £400 below its list price. Their online support and chat had worked great and Fedex order tracking had done the rest. A year later, that S23 Ultra is working great.

A couple of months later, I ordered an S23 Plus for my daughter, saving £300. The same brilliant service played out and that's also working great ten months on.

Very, very pleased and would obviously order again, what a result.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Third time buying a One Plus phone at a very good price from a shop in Hong Kong and I've only had good experiences. Quick shipping and no import duties ;)

April 18, 2023
Unprompted review

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