I purchased two portable water bottles and they were stolen from my letterbox. I contacted Buyecowise and they responded promptly. They kindly resent me two replacement bottles even though it was not... See more
Company replied
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See what reviewers are saying
I really wish that you delivered to the US I can’t buy that piece any where in the US I wish that I hadn’t seen it now but I thank you for returning my payment Thanks if can tell me where if do you kn... See more
Company replied
Customer service & Customer Experience is absolutely pathetic We purchased a bag it arrived OK BUT is not what we expected , We wrote to Buyecowise to return the bag & not to provide a refund but a... See more
Company replied
Have ordered from BuyEcoWise three times now. The team have great, personal customer service. Products are exactly as you see them, and delivery is incredibly fast. A great offering at good prices. I'... See more
Company replied
Company details
Written by the company
An Australian company who is passionate about eco friendly products. We believe that our choices can make a difference for us and for those around us. We strive to make every little contribution towards a more sustainable environment, free from unwanted environmental impacts. Our shipping & packaging is proudly based on zero plastic, compostable, biodegradable alternatives, with use of paper packaging tapes, non plastic fillings and use of carbon neutral options. Be a part of our journey.
Contact info
Brisbane, Australia
- (07) 3186 2040
- customerservice@buyecowise.com.au
- buyecowise.com.au
4.4
Excellent
123 reviews
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Customer service & Customer Experience…
Customer service & Customer Experience is absolutely pathetic
We purchased a bag it arrived OK BUT is not what we expected , We wrote to Buyecowise to return the bag & not to provide a refund but a store Credit they have refused SO BUYER BEWARE !!
The Bag is heading to charity - They only want your money be careful with what you buy from this
ebusiness
June 17, 2024
Unprompted review
Reply from BuyEcoWise
Dear Greg, it is sad to see that you were unsatisfied with our service. As explained by our customer service staff, our refund policy is clearly stated on our website. Due to the nature of our products (i.e. products for personal use), we do not accept returns/exchanges unless the product is defective. We apologise for the inconvenience caused and hope that you would reconsider the rating that you have provided. Thank you.
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Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you loved our service.
Great packaging well made and received…
Great packaging well made and received on time great product
May 30, 2024
Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you loved our service.
Great delivery time
Great delivery time, great packaging although somewhat overdone - thanks
May 18, 2024
Reply from BuyEcoWise
Thank you for your feedback. Great to see you are enjoying our service.
Reply from BuyEcoWise
Thank you for your feedback. Enjoy.
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Great experience
The water bottle is the perfect size for my handbag, reasonably priced and shipped quickly.
April 17, 2024
Reply from BuyEcoWise
Thank you for your feedback. Enjoy.
Absolutely brilliant service
Absolutely brilliant service, speedy delivery and fabulous product!
April 4, 2024
Reply from BuyEcoWise
Thank you for your inspiring words. We hope to see you again.
Reply from BuyEcoWise
Thank you for your kind words. It means a lot to our team. Best wishes.
The perfect handbag drink bottle
Perfect size for popping in your handbag. Doesn’t leak. 300mls isn’t big, but perfect for me
February 26, 2024
Reply from BuyEcoWise
Thank you for your feedback. Great to know that you are loving it. Best wishes.
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Reply from BuyEcoWise
Thank you. it was lovely to hear that you loved our service. We hope to continue to do our best. Enjoy.
Reply from BuyEcoWise
Thank you for the feedback. We hope you enjoy your purchase. Kind regards
Perfect size
I’ve been searching for quite a while for a small stainless steel water bottle which I can pop in my handbag. The 350ml bottle from BuyEcoWise is just perfect, right size and not bulky. I will be recommending this product to others. Prompt delivery too. I’ll be checking out other products from this company.
January 21, 2024
Reply from BuyEcoWise
Thank you for your feedback. Best wishes.
Reply from BuyEcoWise
Enjoy. Thank you.
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easy shopping and ordering
easy shopping and ordering, the product i bought i would say is lacking in quality
November 2, 2023
Reply from BuyEcoWise
Thank you for your feedback. Best wishes.
Excellent shopping experience
Excellent shopping experience. Great service . Fast delivery . Very happy with my purchases .
November 2, 2023
Reply from BuyEcoWise
Hope to see you again. Thank you.
Excellent customer service!
Excellent communication and fast delivery. Item packed superbly!
Thanks again.
Happy 😊 customer
October 31, 2023
Reply from BuyEcoWise
Enjoy. Thank you.
OMG this is the perfect size for…
OMG this is the perfect size for throwing in my handbag or for using when I travel. It stays insulated too so I don’t have to worry about my water getting warm after a few hours on a hot day.
October 29, 2023
Reply from BuyEcoWise
Enjoy. Thank you.
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Reply from BuyEcoWise
Thank you.
Prompt delivery and very good price on…
Prompt delivery and very good price on selected item
October 8, 2023
Reply from BuyEcoWise
Thank you.
Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you loved our service.
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