I purchased two portable water bottles and they were stolen from my letterbox. I contacted Buyecowise and they responded promptly. They kindly resent me two replacement bottles even though it was not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really wish that you delivered to the US I can’t buy that piece any where in the US I wish that I hadn’t seen it now but I thank you for returning my payment Thanks if can tell me where if do you kn... See more
Company replied
Customer service & Customer Experience is absolutely pathetic We purchased a bag it arrived OK BUT is not what we expected , We wrote to Buyecowise to return the bag & not to provide a refund but a... See more
Company replied
Have ordered from BuyEcoWise three times now. The team have great, personal customer service. Products are exactly as you see them, and delivery is incredibly fast. A great offering at good prices. I'... See more
Company replied
Company details
Written by the company
An Australian company who is passionate about eco friendly products. We believe that our choices can make a difference for us and for those around us. We strive to make every little contribution towards a more sustainable environment, free from unwanted environmental impacts. Our shipping & packaging is proudly based on zero plastic, compostable, biodegradable alternatives, with use of paper packaging tapes, non plastic fillings and use of carbon neutral options. Be a part of our journey.
Contact info
Brisbane, Australia
- (07) 3186 2040
- customerservice@buyecowise.com.au
- buyecowise.com.au
4.4
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and communication and the…
Great service and communication and the reason only a 9 is there is always room for improvement
August 2, 2023
Reply from BuyEcoWise
Thank you for your feedback. We value your thoughts towards continuous learning & improving.
Advertisement
The product is well made and reasonably…
The product is well made and reasonably priced. It looks and feelings long lasting so, not only will I get long term use from it, I will also not need to purchase another one for a long time to come. I love the canvas, sturdy, and looks great! Delivery was timely and the packaging was in keeping with BuyEcoWise ethos. I will purchase from this company again. Thank you.
July 27, 2023
Reply from BuyEcoWise
Thank you for your feedback. We hope to see you again.
Nice product reasonable price just took…
Nice product reasonable price just took a bit longer then expected to be delivered when it’s in the same state.
July 24, 2023
Reply from BuyEcoWise
Thank you for your feedback.
Reply from BuyEcoWise
Thank you for your feedback. Enjoy.
Quick and effective service
July 15, 2023
Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you loved our service.
Advertisement
Delivered on time and item matched…
Delivered on time and item matched description on the website
July 12, 2023
Reply from BuyEcoWise
Thank you for your feedback. Great to hear that you are loving our service.
Great bag
Great bag, I'm happy with the quality. Only down fall is that it's made to fit on the left side an l always wear a bag on my right side, good thing I'm a seamstress l can swap it over. Very happy otherwise, thank you.
June 28, 2023
Reply from BuyEcoWise
Thank you for your feedback. We hope that you will enjoy the product.
Reply from BuyEcoWise
Thank you for your feedback. We are pleased to learn that you loved our product & service.
Fantastic
Fantastic. Super fast delivery and well packaged so it wasn’t damaged in transit!
May 5, 2023
Reply from BuyEcoWise
Thank you for your feedback. Customer service is our top priority.
Advertisement
Loving my Chakra Bracelet
The item I received was just as pictured on the site. Really happy with my bracelet, the beautiful quality, fast delivery, packaging and the very reasonable price I paid.
March 19, 2023
Reply from BuyEcoWise
Thank you for your positive feedback. Great to know that you have enjoyed our services. Enjoy.
Done right
Easy to navigate site. Easy to purchase. Good delivery time. That's just how you do business online.
Thank you for your services.
February 25, 2023
Reply from BuyEcoWise
Thank you for your positive feedback. Great to know that you have enjoyed our services.
BuyEcoWise Bags
I have been buying bags from BuyEcoWise for quite a few years now and have always found this Company to be very professional easy to deal with and helpful.
I am very impresses be the speed which my order is delivered, I would highly recommend them.
January 29, 2023
Reply from BuyEcoWise
Thank you for your feedback and your continued business. Also, thank you for sharing those lovely photos of your artwork applied to some of our products. We loved it. It was vibrant and beautiful. Best wishes.
Very easy purchase.
January 5, 2023
Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you are loving our service. Best wishes.
Advertisement
Excellent water bottle
Excellent bottles, especially the small one fits into my handbag perfectly.
December 22, 2022
Reply from BuyEcoWise
Thank you for your feedback. Enjoy.
Product service expected
Product received match the description and expectations. Delivery was prompt. As a personal preference, I would have preferred a darker selection of colours for makeup remover wipes. Otherwise, no complaints.
December 17, 2022
Reply from BuyEcoWise
Thank you for your feedback. We hope you enjoy the product you have purchased from us. Best wishes.
The product was great, but post bag was not suitable.
The product was great, and was delivered quickly yet the eco compostable bag that was use for postage was ripped and damaged, i was surprised the contents were still inside. Great that the bag was compostable, but it was not strong enough to hold the contents.
December 15, 2022
Reply from BuyEcoWise
Thank you for your feedback. It is sad to learn that the postage bag didn't hold as well. We have taken your feedback onboard for further action. Thank you once again. Best wishes.
Stainless Steel Water Bottle Exactly As Expected
The item was exactly as I expected. The parcel was handed to me by the courier and not just left on my doorstep.
December 12, 2022
Reply from BuyEcoWise
Thank you for your feedback and rating. Best wishes.
Advertisement
Reply from BuyEcoWise
Thank you for your feedback. Once again you are very welcome to our community of happy customers. Best wishes.
Reply from BuyEcoWise
Thank you for your feedback. So nice to know that you are loving our products and service. Best wishes.
Great quality make up remover pads and…
Great quality make up remover pads and value, very happy with the purchased and fast delivery. Love the bamboo storage!!
November 21, 2022
Reply from BuyEcoWise
Thank you for your feedback. We are pleased to know that we have another delighted customer. Best wishes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.