Buy Kiwi Reviews 

107
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery service and reliable package tracking, noting that their online purchases always arrive promptly and securely. Consumers also enthusiastically highlight the exceptional product quality, great competitive pricing, and seamless website navigation which makes everyday shopping extremely convenient. However, some reviewers were not happy with product quality, reporting specific recurring issues like incorrect sizing, faulty internal parts, and incompatible items. People specifically mentioned receiving goods that did not match the online website descriptions, suffered from poor manufacturing standards, or completely failed to function properly.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the items as awesome, sturdy, and exactly as... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrived very... See more

Quality

People report positive experiences with quality, highlighting that items are well built, functional, and... See more

Price

Users describe positive interactions with price, noting that items are much better priced than other... See more

Service

Clients share satisfaction on service, frequently praising quick responses, fast dispatch, and prompt problem... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the citrus hand juicer and unfortunately it doesn't work that well. For some reason after several presses the top of thecjuicer would come down on to the cup. I loved the idea. I contacted... See more

Rated 5 out of 5 stars

Best online shop experience in a long time! My big order arrived 3 days after placing it, very impressed with careful packaging as it was an electric keyboard and extras. I opened straight away to che... See more

Rated 5 out of 5 stars

Love Buy Kiwi, we had brought things for our business through them, just recently, then we needed some other things for home, bar stools and toys, and because of the fast efficient service with the w... See more

Rated 5 out of 5 stars

I bought a boxing music machine for my son. He loves it, it connects to Bluetooth, it lights up, and also the area where your to hit lights up, it has different speeds and there is a tune you can... See more


Company details

  1. Online Marketplace
  2. also in
  3. Baby Store
  4. Furniture Accessories
  5. Hardware Accessories Store
  6. Outdoor Furniture Store

Written by the company

Our Buy Kiwi mission is simple; help all Kiwis shop online safely and securely, with the confidence that they are dealing with Kiwi-owned businesses with the same values. We have sourced thousands of products from Kiwi-owned businesses. All in stock in New Zealand ready for prompt delivery across the country, backed by our Buy Kiwi Buyer Guarantee. Our platform brings together a wide range of Kiwi-owned retailers and brands, all committed to quality, service, and authenticity. We’ve sourced thousands of products from businesses based right here in New Zealand. From trusted household names to small, passionate artisans. Every product listed on Buy Kiwi is in stock in New Zealand, ensuring quick and reliable delivery anywhere across the country. When you shop with us, you can do so with peace of mind. Every purchase is protected by the Buy Kiwi Buyer Guarantee, giving you confidence that your order will arrive as described, on time, and from a verified local business. We carefully vet every seller on our platform to make sure they meet our high standards for trustworthiness and customer care. Our goal is to make supporting local easy, convenient, and rewarding.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(107)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We bought a steam mop which turned out…

We bought a steam mop which turned out to be an absolute lemon.
I contacted these guys and they promptly refunded our money so good on them for doing so.
They didn't want it back so possibly there may have been other complaints about this thing, good on them for being upfront and crediting our money. Im not sure if i would purchase anything more off them but i guess, everything you get online these days is cheap stuff out of China or Taiwan. What a world we live in now........

September 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely appalling site

Absolutely appalling site. Brought a chicken coop and was sent parts that don't align with frame..I was advised. because I was sent all parts that nothing is wrong with it and I was advised by customer support to use tape to fix roof which should have 14 eyelets as shown on their website photo for my coop, i instead got a 6 eyelet roof that does not fit.....the door is not the right fit for frame and leaves a huge gap that chickens can escape from....very misleading...Will be taking this to consumer affairs ..buyer beware..there customer guarantee is worthless. And their emails leave the customer furious and out of pocket for an item not fit for purpose

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I was devastated when my original…

I was devastated when my original charger cord had broken But I found this amazing store online and the product I received very promptly I might add us perfect abd I can now use my laptop again. Good product, excellent service abd I'm a very happy customer. Thank you

September 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Loved the wee foot stool

Loved the wee foot stool. Very good quality. Nicely made. Was quick to arrive. Very happy with Buy Kiwi retailers.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Boxing music machine for my…

I bought a boxing music machine for my son.

He loves it, it connects to Bluetooth, it lights up, and also the area where your to hit lights up, it has different speeds and there is a tune you can box to.

Buy kiwi is a great place to shop, knowing it's a NZ website builds more trust to.

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product, everything that I needed for the care of my knifes. Promp delivery and at a good price😀👍

September 8, 2026
Unprompted review

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