Buy Me a Coffee Reviews 

BE WARNED :
I am in receipt of Buy Me a Coffee’s (BMAC) refusal to delete my data. They are citing a "Permanent Ban"—triggered by their own technical verification failures—as a legal justification to retain my PII (Personally Identifiable Information) indefinitely under GDPR Article 17.
Please be advised of the following:
Jurisdictional Misalignment: I am a Canadian citizen and business entity. BMAC’s reliance on European GDPR provisions to override my rights under PIPEDA (Personal Information Protection and Electronic Documents Act) is legally insufficient.
Absence of Legal Basis for Retention: As all funds have been refunded and no "fraud" has occurred, there is no "legal claim" or "regulatory requirement" that justifies the continued retention of my data following my formal revocation of consent.
Process Manipulation: Labeling a failed "testing phase" as a "ToS violation" specifically to trigger a "No Deletion" policy is a deceptive business practice.
As the underlying service provider for this Express account, Stripe is now formally notified that I am exercising my Right of Access and Erasure. I demand that Stripe—as the data controller in this financial pipeline—manually sever the connection and purge all Companyand Personal data from the Express sub-account.
Failure to resolve this will result in a formal complaint to the Office of the Privacy Commissioner of Canada (OPC) regarding Stripe’s failure to oversee its "Express" affiliates' data retention practices.

UPDATE:
Reply from BMAC:
Reply from Buy Me a Coffee

5 hours ago
Thank you for raising this. We want to assure you and anyone reading this that your data has already been deleted as requested. Our team has also reached out to you directly via email to confirm this.

We take data privacy seriously and are committed to handling all requests responsibly. If you have any further concerns, please respond to our email and we'll be happy to assist.

NO RESPONSE FROM BMAC DIRECTLY. Even thought hey are claiming it here. here is the emai lprovided to and wit hMultiple requests made and proactively adheared to and complied with their TO and PP's as they claim they are doing:

Thank you for your request dated 1 March 2026. Apologies for the delay in getting back.



We understand that you would like to exercise your right to access your personal information associated with your express account linked to Buy Me a Coffee under applicable data protection law. If the scope of your request is beyond this account, please let us know.
Data Deletion:
You can close your Express account from your Express Dashboard [0] by following the steps in this support article [1].
Please note that Stripe may retain personal data even after account closure where permitted by law, including to comply with our legal obligations. For example, Stripe has anti-money laundering and financial regulatory obligations to retain records for certain specified periods. For more information, please visit our privacy policy [2]

If you are unable to close the account directly from your dashboard, please let us know, our specialized team will help you close the account after authenticating you as the owner.
Please note we are working on compiling a copy of your information, and we will respond in line with regulatory guidance and no longer than 30 days from the date of request.
Sincerely,
Stripe Privacy Team
[0] connect.stripe.com_express_login
[1] support.stripe.com_express_questions_how-do-i-close-my-express-account
[2] stripe.com_privacy#5-security-and-retention

I/We STAND 100% behind our assesment that BOTH of these companies are intertwined and produce a Technically exhaustive practice as mentioned. Please Look at the negative reviews for this company I can confirm that several if not all negative reviews are warrented and can be MAPPED directly to this issue. IN simple terms : Get your DATA get the Money, lock the money (HOLD) (FLOAT practicce). ask for refunds to be issued (complied) and purge data , denied even after scrutinized the TOS and or POLICY they Hide behind , to which is governing incorectly. WAY to many other possiblities and or options availble MAKE sure you choose wisely.

AFTER Doing everything they asked and several weeks later they provide instruction on how to do what is needed or requested ONLY to be MET with the following :
"Close your Stripe account with Buy ME a Coffee
Your account was set up by Buy Me a Coffee, please contact Buy Me a Coffee directly through its support channels."
EVEN teh top of their support is still providing incorrect data and use etc this is wh ywe opened teh federal compliance regulatory process to determined as the investigation unfold.

The buymeacoffee website is fantastic. The support team is always responsive to our questions.

I choose this service because it said it would be able to send the money to my country, but I've been waiting for more than a month and although my account shows the money was sent, I have not received it in my bank account. I tried contacting support and it takes forever for them to answer and when they did, they had me going through many loops for nothing. So far no one seem to be able to help me.
if you are thinking about using this service: DON'T! You'll never see that money.

Changing country and currency due to relocation can be a nightmare with some platforms. Most respond with "delete and open a new one" so you lose everything. With Buy Me A Coffee, I found their support really helpful and responsive. I did have to recreate the Stripe Express account but the rest remained the same and was simple to update.

Buy Me a Coffee makes it easy for writers and artists to share their work and receive support without pressure. The platform feels personal, simple, and creator-first. I love how it lets me connect with readers in a more human way, not just through numbers or algorithms. Clean interface, smooth setup, and no unnecessary clutter. It just works.

I needed to change the email address on my account but was unable to access the old account to verify. So Rea and the team did a great job checking my ID and then getting the changes made in double quick time! Super stuff.

I'm adding an additional review. If you look at the unhappy reviews, you see Buy Me a Coffee responding, looking like they are taking care of the problem. They emailed me asking for my email address associated with the account and once again, never got back to me when I responded. I wish they would resolve it because suspending someone's account, refunding donations meant for me, when I haven't violated any policy is unfair.
If you see a message from them below asking for my email address, know this: I’ve given it to them five times.
They do that so they can say I didn’t respond and will request that Trustpilot take the review down. I’ve responded

I commissioned an artist to make emotes for my Twitch community, to which I never received. They were adamant about me paying them through Buy Me a Coffee over Paypal and VGen. I had hired them before, so I didn't think anything of it at the time.

However, they proceeded to only give two updates and then dropped off the face of the earth. Over three months, they left me on read and never returned any messages. I brought it up to Buy Me a Coffee, who told me they would "investigate." One month later, the one person I made contact with told me they "had nothing to do" with the investigations team. Here we are SIX MONTHS later and they're only NOW reaching out to the artist after I sent a very angry follow up email.

Doing a bank back charge was no good because it had been too long. So this scammer's long made off with my money ($200+), and Buy Me a Coffee couldn't have cared less til I cussed them out. Take this as a warning. If an "artist" or anyone is pushing for payment through this site, there's a reason for that, and it's nothing good.

I am a developer and my experience with BuyMeACoffee has been horrible. After a full week, support never replied to my email. I also tried reaching out via chat, and after several days, I still received no response. The lack of support is unacceptable.

On top of that, their fees are significantly higher compared to other platforms for receiving donations. The API for membership integration is no longer maintained, and while they provide some webhooks, they are unreliable.

The concept of the service is good, but the final outcome is a disaster.

Overall, this service is not trustworthy, and I cannot recommend BuyMeACoffee to anyone looking for a reliable platform.

I'm reporting this company to the FTC for possible fraud. They claim they have to "review" your request to withdraw your funds AFTER you install their plugin and receive a supporter. In which, they take their dear sweet time (I'm still waiting) to release your funds, and are unresponsive to messages. I received a $15 contribution from a follower for helping them, Buy Me a Coffee immediately took their "cut" leaving me to have to fight and beg for a $13.44 balance.

Long waiting times for customer service, I messaged 2 days ago and still nothing, I also sent email.

GREAT EXPERIENCE… I would definitely recommend this website to help further your journey while on social media!!

JOEY DIGITAL

A wonderful space for sharing creations and the energy of giving and receiving.

I’ve been with this company for good number years I always had the payments made very quickly. I’ve asked them to verify my method of payment to me. No reply. I am sick third day now I still wrote to them. No reply and it’s very basic question and very simple to answer the customer service is not good and I’ve been with these people for at least seven or eight years. I am starting to look for somebody else with similar product.

A scam, they said 7 days to refund my balance to supporters but 14 days has passed but nothing, even a response. Really disappointed with this platform! Stay away from them!! They will suspend your account and hold your money for no reasonable reason. Just a silence forever, waste of time, effort, and money 😡😡😡

Updated 01/27/2026: the refunds are all back to my supporters already, so I changed the rating. Still sad that my account is suspended but if this is final decision, I will have way but to accept

This is the perfect platform for my small gift program which supports cats on a Greek island. Very user friendly (even for a non-techie!) and I love that I can post updates and email to my supporters all at once. And the monthly membership function is perfect. Finally, customer support is very responsive. All in all a great experience over the last 3 years!

After trying for over half an hour to cancel this subscription it was a total waste of time it seems obvious that you don't want it cancelled so you can keep take the money it could be made much easier to be slbe to cancel but every time I get to the last screen it freezes. Sorry one big con hopefully the bank can help.
If you want to help then please cancel this subscription which i dont want.

I love the new features and look forward to more new ways to enhance my customers' experiences! Customer Support is phenomenal as well!! Tina was so helpful and kind!
Thank you for creating a wonderful and continually improving website for sellers!

Easy to join

I love using BuyMeACoffee - it's easy to create a shop and start receiving support/money for your products. The site has been constantly growing by adding new features, allowing more supported payment types, file types, adding discounts and etc. There was removal of PSD files from the supported format on the site, but after my "feature request" - I have received such a quick response from the Head of the Support Team and notification that they have now enabled support for .psd files on the platform. I am able to upload these files without any issues again going forward. I want to add that I daily and actively using this platform, I am digital freelance illustrator, bases creator & character designer - throughout the time (from 2022) I got over 3,500 supporters and in general thankful for everything what BuyMeACoffee does! Their customer service always polite, I am satisfied how fast I receive response from support team. Plus I would like to add that payouts system is amazing - haven't had any issues with any of that! Thank you so much, BuyMeACoffee, for taking care of your digital artists & creators!! ♥