Buy Me a Coffee Reviews 

1,562
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, most reviewers had an average experience overall. Many people appreciated the helpfulness and professionalism of the staff, often highlighting specific individuals for their excellent support. Reviewers generally found the platform user-friendly, simple, and effective for their needs, enabling easy selling and support reception. However, some customers noted significant issues with customer service response times, describing them as slow or unresponsive. A few also reported problems with payment processing, including issues with funds or difficulties with withdrawals, causing frustration.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Clients share ambiguous opinions on payment, with some expressing frustration over issues like hidden... See more

Response time

People report ambiguous experiences with response time, with some customers praising quick and effective... See more

User experience

Customers had ambiguous experiences with user experience, with many praising the platform's ease of use,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I cannot give 5/5, because problems appear - but the best thing is that BMC listens to their users and actually fix those problems. Contrary to many others (like Patreon), who answer like "We understa... See more

Company replied

Rated 4 out of 5 stars

Buy Me A Coffee's support can sometimes be a little slow, but the experience is worth it. The responses don't feel like automated copy-paste messages — it genuinely feels like you're chatting with a r... See more

Company replied

Rated 3 out of 5 stars

Great idea, but I ran into a problem before I even started. I assume that I registered as a business and not as a person. This cannot be changed at a later date, which means I need to use another e-... See more

Company replied

Rated 5 out of 5 stars

Buy Me A Coffee does a great job of helping creators get support from their fans. The interface is easy to use. I love that I was able to control my email list, send posts, load digital products, buil... See more

Company replied


Company details

  1. Business Services

Written by the company

Buy Me a Coffee is the best way for creators and artists to accept one-off support and membership from their fans.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(1,562)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and Friendly Service

Great service. Very fast and friendly. So helpful!

April 18, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Really appreciate you taking the time to leave this, it means a lot to the team. We're always here if you need anything!

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Rated 5 out of 5 stars

Quick response from customer support…

Quick response from customer support team when I had an issue updating my email address, and they resolved it immediately. The overall service is easy to set up.

April 20, 2026
Unprompted review
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Reply from Buy Me a Coffee

Really appreciate you sharing this!
Glad the team could get your email updated without any hassle. Wishing you the best with your page!

Rated 5 out of 5 stars

Thank you support team for quick…

Thank you support team for quick response and assistance

April 17, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Thank you !
Really appreciate you taking the time to leave this! Glad the team could help quickly. All the best with your creator journey!

Rated 5 out of 5 stars

Excellent for Egyptians & Developers

thanks for the fast reply + i would recommend buymeacoffee for egyptians also as you can connect it to your website very easy + it supports egp and only needs an IBan for an egyptian bank to with with less processing fees better than any other website, Really Thanks

April 17, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

This is fantastic to hear!
Thank you for sharing! It's great to know the platform is working well for you, especially with EGP support and the easy website integration. Appreciate you spreading the word to other Egyptian creators too. All the best with your page!

Rated 5 out of 5 stars

Account Verification

During my problem with my account Verification for my payout, Buy Me a Coffee's team was very helpful for me and solved it in a few days. Thank you again for your help!

April 12, 2026
Unprompted review
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Reply from Buy Me a Coffee

Really glad the team could get everything sorted for you quickly. It's great to hear the experience was smooth, and we appreciate you taking the time to share this. Wishing you all the best with your creator journey!

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Rated 5 out of 5 stars

Simple and straight forward

Simple and straight forward to use. Lots of features for content creators to promote their content while also making a bit of money from it. All in all, highly recommended.

April 13, 2026
Unprompted review
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Reply from Buy Me a Coffee

Thanks for the kind words!
Glad the platform's been working well for you ,that's exactly what we're going for. Wishing you all the best with your creator journey.

Rated 5 out of 5 stars

Great concept to enable easy…

Great concept to enable easy contributions to your favorite developers, content, digital and media creators.

I had a technical problem that the staff was professional and persistent in helping me with.

5 stars.

April 15, 2026
Unprompted review
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Reply from Buy Me a Coffee

Hi Karl,
Really appreciate you taking the time to leave this, thank you. It's great to hear the team was able to get that sorted for you.
Thanks for supporting creators on BMC!

Rated 4 out of 5 stars

Prompt enough response and my question was answered.

My first BMAC experience was I guess 2-3 weeks ago. I clicked on the BMAC button, and then forgot about it. I think it probably took a week or more to be debited at my bank, and looking in my memory at recent days, didn't remember having done that, and information wasn't available on my statement or from my bank. So I emailed. I didn't check my email daily, so I can't say how fast the response was, but no more than 3 to 4 days as that's when I checked and found it. The correspondence was kind and answered my question about what it was for. Everything fine.
THEN I came to these reviews (I WAS invited to leave a review) and read the 1* reviews, which I often do for anything. I do have concerns now, and am less eager to use the service, but MY experience was fine, with possible minor delays in billing. I do note that many reviews are labeled as "unprompted," and [EDIT:] AND I SEE MINE HAS BEEN LABELED AS UNPROMPTED, which is untrue, as I was asked/invited to leave a review after I emailed them, basically thanking for their kind help and clarifing that everything was resolved and I'd be sure to write down my BMAC's in the future.

April 5, 2026
Unprompted review
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Reply from Buy Me a Coffee

Hi Joanne,
Really appreciate you sharing the full picture here. Glad the support experience felt kind and resolved things clearly. On the review labeling , those tags are actually managed by Trustpilot's system, not by us, so unfortunately we can't control how they're categorized. Totally understand why that felt off, though. Thanks for giving BMC a fair shot!

Rated 5 out of 5 stars

tina was great

tina was great!
good, fast, and helpful.

April 13, 2026
Unprompted review
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Reply from Buy Me a Coffee

Hi Stephen,
Thanks for taking the time to leave this, it means a lot to the team!

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Rated 5 out of 5 stars

Julie was Excellent

Julie was helpful, polite, concise, knew her stuff, and seemed to actually care that things worked out well for me. Her response time was also unexpectedly rapid. None of that is common in text-only customer service or tech support. Hell, it's not even common over the phone (or frankly, in person, which anyone whose worked with certain IT types can tell you). She's an asset to an, often difficult to navigate, platform and should likely be made supervisor, but then the customers would lose her, so a tidy raise is likely a better bet all around.
All glibness aside, she's a keeper.

April 13, 2026
Unprompted review
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Reply from Buy Me a Coffee

Hi Melinda
Julie will be thrilled to read this . The kind of support you're describing is exactly what we're aiming for across the board, so it's great to hear she nailed it. Thanks for taking the time to write this up, genuinely appreciated.

Rated 5 out of 5 stars

I'm very impressed with customer service

I'm very impressed with customer service! I was having a lot of difficulty cancelling a subscription (it was unclear to me as to cancelling a monthly charge vs subscription charge). I went to customer service and Tina helped immediately. She explained the problem and then happily cancelled the service for me. A very pleasant experience.

April 13, 2026
Unprompted review
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Reply from Buy Me a Coffee

Hi Gina,
Really glad we could get that cleared up for you ! subscription billing can be a bit confusing, and it's great that you reached out rather than just letting it sit. We'll pass the kind words along to Tina. Thanks for sharing your experience.

Rated 5 out of 5 stars

I like the service they offer and all…

I like the service they offer and all the range of different memberships.

April 13, 2026
Unprompted review
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Reply from Buy Me a Coffee

Really appreciate you saying that and glad the membership options are working well for you. It's one of the things we put a lot of thought into, so it's great to hear it's landing the way we hoped. Excited to see where you take it from here.

Rated 5 out of 5 stars

You helped me heartedly and carefully

You helped me heartedly and carefully

April 12, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Thank you. We're glad we could be there when you needed us, and we hope the rest of your creator journey goes just as smoothly.

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Rated 5 out of 5 stars

One of the best apps for creators to…

One of the best apps for creators to grow their brand and get support!

April 11, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Thank you Kay!
It means a lot knowing BMC is part of your creative journey. Rooting for everything you're building.

Rated 5 out of 5 stars

I’m extremely happy with the BuyMeaCoffee

I’m extremely happy with the Buy Me a Coffee service and their incredibly supportive team. A special thank you to Yogini for helping me resolve payment issues in my country. He stayed in touch via email and was always available in the chat, doing his best to find the right solution. Highly recommended!

April 10, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hi Tanya,
Thank you for taking the time to share it.we're glad Yogini could work through that with you. Creators like you are exactly who we build for, and knowing the experience felt personal matters to us. Wishing you all the best with your page!

Rated 5 out of 5 stars

Great team

Good platform. I had a problem with my account and a paid $2000 subscription. They solved it smoothly. Julie from support team was really involved and solved the problem in record time.

Thanks !

April 9, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hi Ricky,
Really glad to hear everything got sorted, especially with something that important on the line.Thanks for taking the time to share this, and welcome back to creating with BMC.

Rated 1 out of 5 stars

BMAC panders to terrorists and attacks free speech

My friend is an ex Muslim who started to raise awareness about abuses of minorities by terrorists and Islamists in his country, including genocide against Hindus. He was raising funds with BMAC for his project but when extremists and terror supporters complained to BMAC they shut his account and he lost money. BMAC should not be pandering to terrorists and genocidal extremists. This is an abuse of human rights to free speech and an attack on persecuted minorities.

April 4, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hi Sarah,
We hear you, and we understand why this feels deeply unfair. Account decisions are made based on our Terms of Service, applied consistently, regardless of viewpoint or subject matter. If your friend believes their case deserves a second look, they're welcome to reach out at support@buymeacoffee.com, and our team will review it carefully.

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Rated 5 out of 5 stars

We like how we can have an online shop, supporters community all in one place

We like how we can have an online shop for merch and patrons / supporters page, and many other features all in one place, the only thing that we still can't see the 'wishlist' feature in our menu, we contacted support hopefully they resolve it shortly.

April 1, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hey!!
Having your shop, supporters, and everything else under one roof is exactly what we've built BMC for, so it's great to hear it's clicking for you. Our support team is already on the wishlist issue, and we'll make sure that gets sorted out for you soon.

Rated 1 out of 5 stars

Straight up ROBBED by Buy Me a Coffee (BMAC)

I was running a project on my Discord server, and my community used Buy Me a Coffee (BMAC) to donate and support my work. When I tried to withdraw my funds, it took BMAC support 10 days just to reply. During that waiting period, my Discord account was hacked and my server was completely nuked. To make a terrible situation worse, BMAC then banned my account without giving any reason and kept all of my donated money ($250). These guys are completely unprofessional and scammers too as i still have all their email's.

DO NOT trust them with your money or donations!

March 30, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hi Marius,
We're sorry you had this experience. We can hear how stressful the situation was, and we don't take that lightly.
When accounts are flagged on our platform, it's always for a reason tied to our Terms of Service, and in cases like this, any funds collected are returned to the supporters, not held by BMC. We're not able to go into specifics publicly, but if you'd like to discuss the details of your account, please write to us at support@buymeacoffee.com, and we'll make sure it's reviewed.

Rated 5 out of 5 stars

Great service

Great service, everything was smooth!

March 30, 2026
Unprompted review
Buy Me a Coffee logo

Reply from Buy Me a Coffee

Hi Yuliia! Thank you for your kind words! We’re happy to hear everything went smoothly and that you had a great experience. We appreciate your feedback!

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