NanoPolixReviews 

396
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the ordering process easy and straightforward, particularly when using payment methods like PayPal. A few people were satisfied with the product, stating it performed as promised and was a great practical gift. However, many reviewers expressed dissatisfaction with the pricing, noting that advertised sale prices were often only valid for multiple items, and the final amount charged was higher than initially displayed. Several customers reported issues with the website, finding it difficult to navigate, and some experienced unexpected items or charges appearing without clear notification. There were also numerous complaints about the ordering process, with people experiencing confusion, unexpected fees, and an inability to review or cancel orders before shipment.

What people talk about most

Product

Consumers find the product to be ambiguous, with many reviewers expressing dissatisfaction because the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing frustration over hidden charges,... See more

Price

Customers had negative experiences with price, often reporting unexpected additional charges for shipping and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the website quick, easy to... See more

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more

Rated 4 out of 5 stars

I can't complete this until I receive and apply the product. I loved the ad, but not the forest of attempted ad-ons. So far, I do not yet see in my e-mail that my order has been received. I hope this... See more

Rated 4 out of 5 stars

I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh p... See more

Rated 4 out of 5 stars

Great easy to purchase but difficult to leave site due to continuous offers 😕. Hopefully cloths live up to chat


Company details

  1. Car Accessories Store

Written by the company

NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.


Contact info

3.4

Average

TrustScore 3.5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(396)

388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of this firm

Beware of this firm. I was unable to complete my order due to the non-stop extra offers continually arriving on screen. Thus, I did not finish the confirmation of the order. I was trying to order items costing about £15.00. A day or so later they emailed to confirm that THEY had completed the order and the cost (7 items) came to over £100.00. Furthermore, this was charged to my credit card. I emailed to cancel the order as soon as I knew about this - the next day. their response was "not possible, the goods have been shipped. Wait until you receive the goods and, then, we will advise on our return process". I requested that they provide this info and I am awaiting their response.

June 16, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Gerard,

Thank you for sharing your review.

To clarify, any item quantities or optional add-ons must be actively confirmed by the customer before a purchase is finalized, and cancellation requests are handled based on the processing status of the order. We understand that your experience has left you with questions, and we'd like the opportunity to review it further.

To help move your case forward, we've assigned a member of our team to review your order in detail. They will reach out to you directly with further information and updates regarding your order.

Kind regards,
Ben from NanoPolix

Advertisement
Rated 1 out of 5 stars

DONT ORDER FROM THIS SCAM SITE !!!

I clicked on what I thought was an order for £ 17.95 p I was lumbered with 3, THREE extra orders of £ 19,90, £46.90 £ 12.23, which were not requested or or even explaned. I tried to cancell as soon as I was charged. Paypal cancelled my order and ONE of the others. The others are under invesigation. I have now had to pay my card £ 59.13, which I probablly wont get back. This outfit is a DISCUSTING SCAM.

May 28, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

As with everybody else you get stung by…

As with everybody else you get stung by pressing continue with no order review and a plethora of excess charges.warranty charge is the most comedic.

Insult to injury is that they delivered to the wrong house with no occupants so didn’t even receive it. Victoria from customer service promised a review and a refund to original payment method, which is handled by a different department . A fictitious one no doubt as the bot signed off the email using my name. Illiterate as well as crooks. Customer service address is a restaurant called Grill London (how apt) based out of Lithuania. Telegram telephone number linked to the US . Red Flags a go go but they know that…kerrrrching. Would love to know if a single soul got their cash back. 30 day money back guarantee apparently. Proper comedy if it was for the fact that so many losing non trivial amounts of cash.

May 31, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

False Total £s Advertising

Advertised as 60% off - proceeded to checkout
Bank details in... no next page - no mention of postage costs!!
My bank intervened (thank goodness) and stopped payment due to looking fraudulent. (thank goodness)
The company had charged a total of £46.90 for a £17.99 product the rest was postage?? which they failed to mention or advise of cost - otherwise would never have proceeded ;o(

June 16, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Tracy,

Thank you for letting us know about this.

For information, orders are only completed after customers proceed through the checkout flow and confirm their purchase details. We want to assure you that the checkout does not add anything extra that the customer did not select. We're glad your bank was able to alert you before the transaction was completed.

If you have remaining questions or need further assistance, please feel free to contact our team at support@nanopolix.com. We'll be happy to assist you.

Kind regards,
Ben from NanoPolix

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look