The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more
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NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
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Easy enough
Easy enough, but WAY too much upselling. Gets to be very annoying.
Lousy customer services still have not rec'd order
I placed/paid for my order on 5-29-26 and same complaints as others on here. Customer service is slow, wonky, still don't have my product, ordering was clunky and like others stated, lots of pop up screens with other offers. I am computer savvy, order online all the time but so far am not impressed. I did email them to ask "where is my order"? Since they don't appear to offer tracking for me to check. They did respond but couldn't find the order with my full name/address/phone #; they requested order #, I provided that; then they said they were inundated with orders so it would be a little while before someone got back to me. That was 3 days ago. I emailed them again today again to check on the order, no response yet. Terrible customer service. I hope if and when I receive the product it will actually work. If not I will be reporting them to the Dept of Consumer Protection; if I don't receive my order soon I will pull the funds paid back. What a hassle!

Reply from NanoPolix
It was easy to order quickly
It was easy to order quickly. Just ordered, so don't have the product(s) yet.
I am a bit "miffed" as only wanted one…
I am a bit "miffed" as only wanted one cloth but was not given this option. It was just 2 or more.
Helped very quickly with my inquiry
Overcharged for the quantities offered…
Overcharged for the quantities offered and then charged £4.99 for addotional warranty that wad inluded in basket costs.

Reply from NanoPolix
It was difficult to press the buttons…
It was difficult to press the buttons to decline the special offers. I did not like that.
Easy ordering with PAYPAL
Too many extra offers
Too many extra offers made it only worth four stars. Otherwise easy to use website.
This is like click bait! You cant just buy one thing and the buttons to move forward and place one item.are too.small.and misleading
I only wanted to.order 2 cloths and I couldn't get to the end without being plagued with different items to.order. The "No I don't want to take advantage of this order and save" is so small that I ended up buying two more items that I didn't want. I thought I was going ro spend about $45 but I ended up spending $104. This is the only way I could skip all the other offers and see what my total was and before I could see what my total was, I had purchased these extra items unknowingly, because I hit the button that said "Continue ". There was no other way to get to the part where I could place my order. This is totally ridiculous and now I'm going to.try to.get my money back because I ended up purchasing items I didnt want!
I ordered the scratch cloth by mistake…
I ordered the scratch cloth by mistake without realizing i was being charged in US dollars and all other hidden charges and shipping fees. The order had been cancelled within minutes of ordering on 5th of June and emails were sent right away, I kept getting emails that the matter had been escalated and someone will get back to me soon. Then I was told my order had been shipped within an hour of ordering and it could not be cancelled so I could return it.
I received an email today after 8 days that my order has not been cancelled and is being shipped now.
Highly slow customer service and a highly unprofessional business. Please don't waste your money and time buying products from them. They are just scammers.

Reply from NanoPolix
Easy to make mistakes when ordering.
The check out process comes up with items you may like and you have to careful as I found out. It's easy to make mistakes and order stuff you don't want.
Plus point. Customer service is prompt.
Very nice company to deal with
Very nice company to deal with. I'm Canadian and have never seen this at our Homehardwear or Canadian Tire. It would be great if you ordered free shipping. Bethie
Bought recently two clothes from Nano…
Bought recently two clothes from Nano Polix. $35 U.S. became $72 really quick. The clothes came in a bubble wrap envelope that wasn’t completely sealed, so might have dried them out but could just as well came that way from them. They don’t work and I highly recommend keeping your money. Go to your local parts or auto body shop for professional scratch removal. It will be cheaper and done right the first time. I believe that these are a lot of fake reviews, A.I. Generated.

Reply from NanoPolix
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