NanoPolixReviews 

379
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the ordering process easy and straightforward, particularly when using payment methods like PayPal. A few people were satisfied with the product, stating it performed as promised and was a great practical gift. However, many reviewers expressed dissatisfaction with the pricing, noting that advertised sale prices were often only valid for multiple items, and the final amount charged was higher than initially displayed. Several customers reported issues with the website, finding it difficult to navigate, and some experienced unexpected items or charges appearing without clear notification. There were also numerous complaints about the ordering process, with people experiencing confusion, unexpected fees, and an inability to review or cancel orders before shipment.

What people talk about most

Product

Consumers find the product to be ambiguous, with many reviewers expressing dissatisfaction because the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing frustration over hidden charges,... See more

Price

Customers had negative experiences with price, often reporting unexpected additional charges for shipping and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the website quick, easy to... See more

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more

Rated 4 out of 5 stars

I can't complete this until I receive and apply the product. I loved the ad, but not the forest of attempted ad-ons. So far, I do not yet see in my e-mail that my order has been received. I hope this... See more

Rated 4 out of 5 stars

I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh p... See more

Rated 4 out of 5 stars

Great easy to purchase but difficult to leave site due to continuous offers 😕. Hopefully cloths live up to chat


Company details

  1. Car Accessories Store

Written by the company

NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.


Contact info

3.5

Average

TrustScore 3.5 out of 5

379 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(379)

379 reviews in the last 12 months

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Rated 1 out of 5 stars

Lousy customer services still have not rec'd order

I placed/paid for my order on 5-29-26 and same complaints as others on here. Customer service is slow, wonky, still don't have my product, ordering was clunky and like others stated, lots of pop up screens with other offers. I am computer savvy, order online all the time but so far am not impressed. I did email them to ask "where is my order"? Since they don't appear to offer tracking for me to check. They did respond but couldn't find the order with my full name/address/phone #; they requested order #, I provided that; then they said they were inundated with orders so it would be a little while before someone got back to me. That was 3 days ago. I emailed them again today again to check on the order, no response yet. Terrible customer service. I hope if and when I receive the product it will actually work. If not I will be reporting them to the Dept of Consumer Protection; if I don't receive my order soon I will pull the funds paid back. What a hassle!

May 29, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello,

Thank you for your review.

We appreciate you sharing the details of your experience with us.

We'd like the opportunity to oversee your order and the communication you've had with our team. We've sent you a separate message requesting a few additional details so we can locate your order and continue assisting you.

Please visit your inbox at your convenience. We look forward to hearing from you.

Kind regards,
Ben from NanoPolix

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Rated 1 out of 5 stars

Overcharged for the quantities offered…

Overcharged for the quantities offered and then charged £4.99 for addotional warranty that wad inluded in basket costs.

June 13, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Martin,

Thank you for your feedback.

We appreciate you taking the time to let us know about your experience.

To ensure your case receives the attention it deserves, we've assigned a member of our team to oversee the details you described. They will reach out to you directly to provide further assistance.

Kind regards,
Ben from NanoPolix

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Rated 2 out of 5 stars

This is like click bait! You cant just buy one thing and the buttons to move forward and place one item.are too.small.and misleading

I only wanted to.order 2 cloths and I couldn't get to the end without being plagued with different items to.order. The "No I don't want to take advantage of this order and save" is so small that I ended up buying two more items that I didn't want. I thought I was going ro spend about $45 but I ended up spending $104. This is the only way I could skip all the other offers and see what my total was and before I could see what my total was, I had purchased these extra items unknowingly, because I hit the button that said "Continue ". There was no other way to get to the part where I could place my order. This is totally ridiculous and now I'm going to.try to.get my money back because I ended up purchasing items I didnt want!

June 12, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered the scratch cloth by mistake…

I ordered the scratch cloth by mistake without realizing i was being charged in US dollars and all other hidden charges and shipping fees. The order had been cancelled within minutes of ordering on 5th of June and emails were sent right away, I kept getting emails that the matter had been escalated and someone will get back to me soon. Then I was told my order had been shipped within an hour of ordering and it could not be cancelled so I could return it.
I received an email today after 8 days that my order has not been cancelled and is being shipped now.
Highly slow customer service and a highly unprofessional business. Please don't waste your money and time buying products from them. They are just scammers.

June 5, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Mandy,

Thank you for sharing this.

We appreciate you taking the time to let us know about your experience.

To help us review what you've described, we've sent you a separate message requesting a few additional details.

We look forward to your response.

Kind regards,
Ben from NanoPolix

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Rated 1 out of 5 stars

Bought recently two clothes from Nano…

Bought recently two clothes from Nano Polix. $35 U.S. became $72 really quick. The clothes came in a bubble wrap envelope that wasn’t completely sealed, so might have dried them out but could just as well came that way from them. They don’t work and I highly recommend keeping your money. Go to your local parts or auto body shop for professional scratch removal. It will be cheaper and done right the first time. I believe that these are a lot of fake reviews, A.I. Generated.

May 29, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello,

Thank you for your review.

We appreciate you taking the time to share your experience and the details you've provided regarding your order.

We'd like the opportunity to oversee your order and the information you've shared so we've sent you a separate message requesting a few additional details so we can locate your purchase and continue assisting you.

Once we receive your response, we'll make sure to check this for your immediately.

We look forward to hearing from you.

Kind regards,
Ben from NanoPolix

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