The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process... See more
Company replied
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Review summary
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Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more
Company replied
This is an addendum to my prior communication: I was contacted by the company after my poor review. They have refunded the money. They asked that I re-review them. They did eventually take care of bus... See more
Company replied
First, your advertising photos make this look much larger than it actually is. Second, my Maine Coon broke the corrugated arched piece in half vertically after a couple of days. Not worth the money!
Company replied
3.0
Average
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Delivered!!
So far everything I purchased (ordered) has been great. Good quality and arrived at my mailbox as told. Not like others that say they delivered but never see it. Great vendor to work with, but I feel there is still room for improvement.
June 9, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
item was never delivered
item was never delivered, You ripped me off. you are not a good company. I will never buy from this company again.
June 3, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I love that you hurried the product to…
I love that you hurried the product to me, love that you responded so well, thank you.
What concerns me is what was in that delivery didn't match what I thought I had ordered, didn't see how the rigid sides and tops were in that package. They were what I had wanted. These are a birthday gift so I will finish my final review when I hear how they ultimately work.
Thank you for making sure I could give this gift. That means more than I can say.
June 5, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I "tried" to purchase a product…I Tried but never again.
I "tried" to purchase a product advertised on Utube from Buytto. I was billed for the item as expected but NOT for another item I did not want or purchased. After many frustrating attempts they refunded that portion of the purchase I didn't want. After waiting more than a month I've been told my original purchase "has been delivered".
It hasn't!! I will never purchase anything from Buytto again!
June 5, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Buytto added additional items and…
Buytto added additional items and charged over $50 for these unorder items - SCAM !
May 5, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
excellent product,well made,easy to…
excellent product,well made,easy to adjust, shipping a little slow but well worth the wait, met all my expections.
June 4, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Never received!
June 5, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I wear my suspenders every day. I had been planning to look forsome anyway since my belt could no longer keep my pants up
I wear my suspenders ever
June 3, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I am not satisfied with you at all…
I am not satisfied with you at all because I have not received my order.
June 4, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The product took a little longer to…
The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process.
The product looked good on the ad. Before I opened the package, decided there were too many moving parts for a charger cord.
May 27, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Great customer service!
I am happy to say that I was able to resolve an issue that I had with my order. I notified customer service and they were able to resolve my issue quickly and emailed me to let me know that everything was taken care of. I’m grateful that I was able to get help quickly! Thanks to customer service for their support.
June 3, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
never recieved the product and tracking…
never recieved the product and tracking doesnt work
June 3, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I want to return the picture {note I…}
I want to return the picture note I said picture of a wreath back to you. It is a ridiculous scam. I could not believe that I paid $40 for a picture of a wreath on a foam board.BEWARE PEOPLE!!!!!!!
June 2, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
My refund issue was resolved
My refund issue was resolved, and I received my money back. Thank you.
May 28, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered the magnets for my drill. nothing else.
I ordered the magnets for my drill. I did not order the other thing. I did not want to cancel the magnets, just wanted to cancl the other part of the order.
June 2, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
The items ordered were as advertised
The items ordered were as advertised, were delivered on time and in excellent condition and I would order from Buyto again.
May 23, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Took too long to be delivered.
Took too long to be delivered.
Thus is not the peeler that is shown on the YouTube videos that also instantly shreds carrots, cabbage, etc.
June 1, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
It was a wrong item but it was quickly…
It was a wrong item but it was quickly remedied. I wouldn’t purchase again but delivery is long.
May 7, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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