The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process... See more
Company replied
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Review summary
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Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more
Company replied
This is an addendum to my prior communication: I was contacted by the company after my poor review. They have refunded the money. They asked that I re-review them. They did eventually take care of bus... See more
Company replied
First, your advertising photos make this look much larger than it actually is. Second, my Maine Coon broke the corrugated arched piece in half vertically after a couple of days. Not worth the money!
Company replied
3.0
Average
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The dog blade came with no…
The dog blade came with no instructions, therefore can’t use it. It is useless
June 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Excellent customer service
I received a product I didn't order and everything was taken care of right away by Julie and her team. I really appreciate the ease and speed of straightening it out.
June 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
A misrepresentation of the mosquito…
A misrepresentation of the mosquito killer that I order. I purchased 3 units believing that it works like the one that they advertise but that does’nt work. I tried it for 3 days and no single mosquito get trap. Trying to get hold of the consumer affairs to file claim about this misrepresentation product they adverised. Thank you.
June 11, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Item never arrived
Item never arrived, email said it did arrive, unable to contact customer service. Buytto is a fake business. Stay away!
June 4, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
When I placed my order It was for the 5…
When I placed my order It was for the 5 ft. Charging cord instead I received the 3 ft. cord.
I emailed Julia informing her of the problem and she emailed me immediately stating she would issue me a refund. Two days later it was posted to my account.
Thank you Julia for your kind and professional customer service!
Don
Nashville
May 16, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
very strong smell of the plastic
very strong smell of the plastic. didn't like that to pills storage
June 17, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
never received it
June 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Great suspenders!!
June 12, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Unfortunately the product I ordered…
Unfortunately the product I ordered didn’t work out. The return mechanics were smooth and I received a refund promptly once I reached the right person.
June 2, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I had bought (2) sets of them 120W…
I had bought (2) sets of them 120W chargers and the seller worked it out for me. I do appreciate for the communication to fixing my issues.
June 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Not the wallet that was shown on the…
Not the wallet that was shown on the order. I received one with a clip for bills but ordered the wallet with a pouch for bills.
June 12, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Buyto requested that I either remove or…
Buyto requested that I either remove or update my previous scathing review that simply pointed out the truth of buyto. After much headache I did in fact receive a full refund. I did not request a refund. I wanted the product they advertised and still don't have it and never will. Buyto is in the business of damage control not simple customer service.
May 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a review.
We are very sorry for the inconvenience caused to you. We will also optimize our services.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Order at your own will, item may or may not show up
Never recieved the item that i ordered
June 12, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I never got the product
I never got the product. When I ordered it, there was no ETA. I assumed it would come within 10 days. It has now been 16 days and I'm leaving town. I will not be able to receive it. I request a refund please.
June 13, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Fast charger is NOT fast.
June 1, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
fastish shipping from China.interesting…
fastish shipping from China.interesting product.
June 11, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great Product / Long Shipping Time
I am satisfied with my purchase, but the shipping time took longer than expected.
June 10, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The product purchased lived up to its…
The product purchased lived up to its marketing. I'm happy with the price and the results. Good investment.
June 10, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I had a problem but they resolved it in…
I had a problem but they resolved it in a timely manner. I would purchase from this store again.
June 11, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
it was just what I wanted.
June 11, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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