Byassuli Reviews 82

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the quality of products, describing items as cheap, poorly made, and not matching website descriptions or images. Customers frequently reported issues with orders, including incorrect sizing, items not arriving, or significant delays in delivery. The return policy was a major point of frustration, with many struggling to obtain return addresses, facing high shipping costs for returns to international locations, or being denied refunds. Additionally, the website was criticized for not accurately representing products and for a lack of transparency regarding return procedures. Though some customers were satisfied with their purchases, finding the items to be of good quality, stylish, and fitting well, these experiences were a minority.

What people talk about most

Product

People report ambiguous experiences with product quality and sizing. While some customers praise the soft,... See more

Quality

Customers had negative experiences with quality. Many reviewers report receiving cheap, defective products... See more

Return policy

Customers consistently express dissatisfaction with the return policy. Many reviewers report that returning... See more

Order

Users describe negative interactions with order. Many customers report not receiving their orders, with some... See more

Website

Consumers find the website to be misleading and problematic. Many reviewers report that products received,... See more

Based on these reviews

Rated 1 out of 5 stars

Ordered a jumper for Christmas. It took 3 weeks to arrive. It was the wrong size and very poor quality. It didn’t look anything like the website photo. It looked like a cheap copy made on someon... See more

Rated 1 out of 5 stars

I ordered what I thought were 3x cargo pants and what I received was paper thin as well as super small, I reached out with my complaint and was given a hard time and was denied a refund . I would neve... See more

Rated 1 out of 5 stars

This so called company needs to be investigated for false advertising, zero trading standards and non existant customer service. One of their email addresses does not exist, the others are obviously n... See more

Rated 1 out of 5 stars

Bought a jacket online ,it looked nothing like the website picture,was poorly made and of poor quality materials even the colour was wrong. Repeatedly emailed ByAssuli but yep No Reply,i even tried... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

82 reviews

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Rated 1 out of 5 stars

LET THE BUYER BEWARE

Bought a jacket online ,it looked nothing like the website picture,was poorly made and of poor quality materials even the colour was wrong.
Repeatedly emailed ByAssuli but yep No Reply,i even tried calling ,call failed over and over again. €120 loss
If anyone is thinking of buying from them, do yourself a favour and ring the number in their shop contact first ...its a dud

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a jumper for Christmas

Ordered a jumper for Christmas. It took 3 weeks to arrive. It was the wrong size and very poor quality. It didn’t look anything like the website photo. It looked like a cheap copy made on someone’s knitting machine !!

Have sent several emails asking for a refund, but no response !! Definitely wouldn’t buy anything from them again !! Breach of trade descriptions !!

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

This company looks like a fake

This company looks like a fake. The phone doesn’t work, and they don’t reply to emails. I bought a suit that doesn’t fit me. I wanted to return it, but they are not replying to my Email . Be careful before buying on this website.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Ordered my husband an xxl jumper for Xmas
Once arrived it was like a small , I have email twice with no reply
I would never buy from this company again

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Still haven't answered my emails

Still haven't answered my emails.
Still haven't received my goods.
If you google their address, it looks like a residential house.
I think they are just a bunch of low life scammers.
Do not waste your time and money with this so called company.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

The same happened to me

The same happened to me. Made an order on 30/12/25, no confirmation email, no shipping or tracking and gave been trying to contact them for days. No reply to my emails and the phone number is automated, bot says "I think you have the wrong number" this is definitely a scam

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Nice ... thanks

I had an amazing experience shopping at this online clothing store! The pieces look exactly like the photos, the quality is great, and everything fit perfectly.

October 23, 2025
Unprompted review
Show reviews in all languages. (82 reviews)

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