Bybabes Reviews

246

•

4.8

Cosmetics Store

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting significant lash and brow growth along with impressive, long-lasting results in a short amount of time. Consumers also highlight the incredibly helpful support team, mentioning that shipping questions and communication problems are resolved quickly and professionally. People often share how much confidence these reliable cosmetic items bring to their daily routines without causing any irritation. Some reviewers were not happy with certain product experiences, mentioning occasional issues such as packaging defects, broken applicators, or unexpected negative reactions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the incredible lash serum and... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support from... See more

Staff

Consumers find staff to be exceptionally helpful, praising certain team members for resolving issues quickly... See more

User experience

Users describe positive interactions with user experience, highlighting incredible results and noticing a... See more

Reviews shaping this summary

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more

Company replied

I had ordered some lash serum about 2 weeks ago now and hadn’t had it come, so i decided to email ByBabes and luckily came across megan K who was so lovely and professional, she had emailed me back sa... See more

Company replied

I’d seen the By Babes lash serum all over my TikTok and immediately ordered it along with the peptide mascara. Unfortunately Evri had “damaged my parcel beyond repair” and I was gutted. I contacted By... See more

Company replied

Been using consistently for 2 months and already seeing such a big difference. As a girl who suffers with eczema, I was hesitant about using anything near my eyes. After using by babes I haven’t had... See more

Company replied

Company details

Written by the company

At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx

Contact info

Manchester , United Kingdom
Hello@bybabes.co.uk
bybabes.co.uk

4.8

Excellent

246 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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I have been using the eyelash serum for around 2 months now and my lashes have doubled in size and thickness, after a lot of trial and error with may other brands and a lot of irritation around the eye area because of said brands, I had given up on my natural lashes and started using clusters again, until I found Lash CEO, it caused me no irritation, doesn’t make the eye area feel oily for hours on end, and shows results quickly, i have never felt so confident with myself before using lash CEO, wether i have a full face a makeup on or bare faced with how long my natural lash’s are I feel amazing all the time. Thank You so much Lash CEO!

February 17, 2026

Unprompted review

Reply from Bybabes

Feb 20, 2026

Hey Lillie,

We’re so glad you are happy with your Lash results!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Feb 17, 2026

these products work so well on me and a…

these products work so well on me and a lot of other people i know. i was kinda doubting this but once i tried for myself and spoke to other people that have used these i was amazed by the results. definitely recommend this for both lahes and brows! thanks for the help by babes!

February 17, 2026

Unprompted review

Reply from Bybabes

Feb 20, 2026

Hey Gracie,

We’re so glad you are happy with your Lash & Brow results!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Feb 16, 2026

i wore fake lashes for over two years…

i wore fake lashes for over two years and had none left i started suing this 4 months ago now there so long i live this serum

September 10, 2025

Unprompted review

Reply from Bybabes

Feb 20, 2026

Hey Imogen,

We’re so glad you are happy with your Lash results!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Feb 16, 2026

my lashes have never been longer

my lashes have never been longer, i’d recommend to anybody with broken, short, stubborn lashes!

February 16, 2026

Unprompted review

Reply from Bybabes

Feb 24, 2026

Hi Darcy,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Feb 16, 2026

This is genuinely the best thing ever x

As a girl who spent 2 years putting on cluster lashes, I randomly decided to stop one day and grow them out.iv been a fan of Heather bowling since she was 18 and I’d seen actual growth from my friends and people on TikTok. My lashes are so much longer I bought it on 19th Jan and it’s now 16th Feb and iv noticed so much of a difference.Love you girlies💘🥹

February 16, 2026

Unprompted review

Reply from Bybabes

Feb 24, 2026

Hi Lucy,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Feb 13, 2026

Abi!

I got this lash serum for Christmas and after using for about 2-3 weeks i already started seeing results. It been over a month now and my lashes are already giving thicker and longer. I love how effective this is and definitely will be repurchasing again.

December 27, 2025

Unprompted review

Reply from Bybabes

Feb 13, 2026

Hi Abi,

We’re so glad you are happy with your Lash results!

Thank you so much for taking the time to share your review! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Feb 12, 2026

100% recommend for thick and long lashes!

I have been using the eyelash serum every night for the past 2.5/3 months and the results have honestly changed my eyelashes completely, my eyelashes have never looked longer and fuller especially with using the bybabes mascara as well! 100% recommend everyone who wants long and full lashes needs to purchase!

December 1, 2025

Unprompted review

Reply from Bybabes

Feb 13, 2026

Hi Mia,

We’re so glad you are happy with your Lash results!

Thank you so. much for taking the time to share your review! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Feb 12, 2026

Amazing products

Amazing products, everything really does work so well. Lash serum works in as little as 4 weeks, mascara is unreal, so lifting and voluminous. Highly recommend these products! Always getting compliments on my lashes!

February 12, 2026

Unprompted review

Reply from Bybabes

Feb 13, 2026

Hi Georgia,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Feb 11, 2026

I'm not one to usually write a review…

I'm not one to usually write a review however after contacting customer service about an order i placed i thought it was deserving to share the positive experience i had. Megan from the customer service team was really helpful & efficient with my tracking query.
My products have arrived and are fab, i will definetly order again.
Thankyou to Megan and bybabes

February 6, 2026

Unprompted review

Reply from Bybabes

Feb 12, 2026

Hi Jennifer,

We really appreciate your kind words about our service!

Our team works hard to deliver the best experience, and it’s great to see it reflected in your review.

Have an amazing week! 💫
Rachel @ By Babes

Feb 11, 2026

I had the pleasure of dealing with the…

I had the pleasure of dealing with the lovely Megan. She was really informative and knowledgeable and just an absolute pleasure. Great asset to the team, keep up the good work!

February 4, 2026

Unprompted review

Reply from Bybabes

Feb 12, 2026

Hi Lisa,

We really appreciate your kind words about our service!

Our team works hard to deliver the best experience, and it’s great to see it reflected in your review.

Have an amazing week! 💫
Rachel @ By Babes

Feb 9, 2026

Best lash serum

Can I just say that the lash serum is unbelievable it’s amazing I’ve been using it for around a month now day and night and I have seen such an improvement from having hardly any to having full, thick and long
lashes. I would really recommend buying the lash serum and the mascara as the tubing mascara just comes of with little effort.

February 9, 2026

Unprompted review

Reply from Bybabes

Feb 10, 2026

Hi Isla,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Feb 9, 2026

hands down the best lash serum !!!!!!

February 9, 2026

Unprompted review

Reply from Bybabes

Feb 10, 2026

Hi Ellie,

We’re so glad you love our lash serum!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

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