My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx
Manchester , United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have tried many mascaras over the years and the by babes mascara is genuinely the best ever! It makes my eyelashes so long, and I’ve had so many compliments when I use it. The only thing I dislike is how it goes everywhere when you remove it but I think that’s the tubing part of it. I can’t fault it though, it’s a brilliant mascara! I’ve even got my mum, sister and best friend using it!

Reply from Bybabes

Reply from Bybabes
so so worth the hype works miracles i was someone who always had lash extensions and with very little lashes i started using by babes on my lash break and the results in just 1 month is actually insane definitely recommend.

Reply from Bybabes
DEFINITELY a 5 star results are amazing I have been using it for 1 month now and the effect from the eyelash serum are honestly amazing also the best mascara ever will never go back to any other mascara and I will obviously be purchasing there new eyebrow growth that has just been released and I also want to try there lip liners and lip silk seen good reviews on tiktok about that and exited to try , definitely recommend buying if your looking to grow your eyelashes and want a lengthening mascara 🥰x

Reply from Bybabes
I would highly recommend the lash ceo serum!!! It is amazing my lashes have growth and thicken in 6 months of using this product!!

Reply from Bybabes
I’ve previously ordered from By Babes in the past as i’ve always loved Hev and wanted to support her (I was also really excited to try the lash serum) and it definitely lived up to the high reviews. I placed another order but there had been a problem with delivery which was absolutely not the company’s fault, however I contacted them just to ask if it had been processed and I had a very quick reply from Nicole. She was absolutely amazing and helped me sort the problem out as soon as possible and my delivery came the next day which yet again i’m over the moon with. Nicole was an amazing help and was really really kind too. I highly recommend By Babes and I appreciate the help Nicole has provided me with, Love Tia x

Reply from Bybabes
LashCeo has literally elevated my lashes so much!
I 100% recommend it for anyone struggling to get length into their lashes.

Reply from Bybabes
amazing products!! Made my eyelashes a lot longer than what they are

Reply from Bybabes
Unreal lash serum it’s transformed my lashes in length and thickness!

Reply from Bybabes
Lash serum is no joke! Best thing I have ever purchased! Result are insane

Reply from Bybabes
it's worth the hype!
i love this lash serum, ive been using it since Christmas (it's now 22nd of jan) and i can see a significant improvement in thickness and length of my lashes! also love the mascara🤗 i've already bought my second bottle of lash serum for when i run out of my current one xx can't wait for new products from by babes!
thank you🩷🩷

Reply from Bybabes
I ordered the lash growth serum a few months back and there was a delay with delivery by a few weeks. I reached out to the team and got in contact with Nicole and she was so helpful with solving my issue. Great customer service and most kind people x

Reply from Bybabes
Great experience and customer service was amazing. Evri unsuccessfully managed to deliver my parcel but I got in contact with bybabes and they was very helpful and got it sorted straight away. Very quick with emailing back and very helpful
Thank you so much

Reply from Bybabes
The serum and mascara are amazing and helped me out so much!!! Package comes in time every time i order!

Reply from Bybabes
i have almost every item from this website, i love every single product!

Reply from Bybabes
this is the BEST lash serum I’ve used!! it’s transformed my lashes so fast and I’ve only been using it for a week. It’s not watery, doesn’t smell, and lengthens your lashes fast!! thank you💞💞💞

Reply from Bybabes
Love love love the lash serums and mascara I’ve had the best results x

Reply from Bybabes
The best mascara i’ve ever used, never going back to drugstore mascaras. Makes my lashes soooo much longer, and thicker (if i want to add more) it is the easiest to remove with warm water and a microfibre towel as it just glides off the lashes with minimal effort and no lashes come off with the mascara as they would a typical mascara. Definitely worth the investment!!! 💞

Reply from Bybabes
I bought the serum based on the reviews but after 90 days I’ve seen no results. Please be aware that if you want a refund you’ll need to cover the postage costs. I’ve not only lost my postage costs but also missed out on results while I could have bought the serum that would have offered positive benefits.

Reply from Bybabes
i couldn’t be happier with my experience, this syrum and mascara has given me so much more confidence and i used to hate my eyelashes! this is definitely not like all the other mascaras and is so much better!!

Reply from Bybabes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.