Goodiebox Nederland Reviews 

Had to contact customer service relating a payment.
They were very helpful and also very fast in reponding to my mail.
Thank you so much!!

Nice people, quick response and good solutions!!! thankyou :)

I would like to thank Silke, Manuel and Mare for the help with the issue of my order. They have resolved it effortlessly, swift and friendly.
There was an issue with address change in the website but all was resolved with the help of them.
Looking forward to get the box 💫

The fast respond en verry friendly and understanding lady who helped me

The thing I love avoit Goodiebox is how I can experience a lot of skincare products for a really good price. I've got to learn a lot of new brands and got some new favourites as well!
Especially the limited edition boxes are a big winner for me, they are almost always a hit, lot of products within a theme or a brand for a really good price.
It is also possible to have a monthly/quarterly subscription.

Amazing products, very good contact with help-desk.

They answered me immediately before I subscribe and I ask them what times of the month I will get the box they answered mid of months. Later I subscribed and get my first box in May. In June, they got money from my account and didn't receive my box and no one answered for weeks. I canceled my subscription and no longer will be their customer. It is just a shame because I can be their customer for years. Their website is so bad and still didn't see my box sending information about the June box or any kind of information. And here we are in July. I want my money back or to send the box, please.

I wish i could post pictures of the sad box i received. I was actually very excited because I love surprise boxes, however the box I received was beaten up, products looked used, spilled everywhere because Goodiebox didn’t bother to add any cushioning to the packages. The items didn’t even come in a packaging box, really just thrown into a shippingbox.
Half the items are missing too and goodie-box is just quiet, no customer service to help no idea what I should do with the pile of crap they sent.
Well done Goodiebox you found a fast track of how to scam customers out of their money.

Since I can’t reply to the comment I add this to my review.
This was not a case of bad handling during delivery, this box was a disaster. The only way to identify where it came from was through the shipping label, there was no trace that it came from Goodiebox. I also reached out to you via email and social media and 100% no one responded.
Do better.

Really loved goodiebox, but it’s just not as good as it used to be. Stil waiting on my May box. It is almost july! Contact with goodiebox is very difficult. Waiting time on an e-mail is at least a week. And when they finally do respond you get a message that doesnt help. They tried to send a new box but it still didn’t arrive. And they don’t even know if it was send. They don’t come with a solution, just with confusion. It is really bad now. Also getting a lot products from previous boxes, so for old customers it is not so fun anymore.
I never write a review, but after being in contact for over 1,5 months with NO solution ( no box and not even my money back) i’m so dissapointed. I have goodiepoints for a free box in july. And after that I will end the subscription. It’s definitely not worth it anymore.

I absolutely love goodiebox! They have amazing customer service and wonderful products. I recently received my package with a broken product, which had also damaged the box. After contact with CC, they helped me to send out a new box with the broken product. I can absolutely recommend this!! 😁

Just a very best product voor good prijs. Absolutely delicious. Also u can reuse the box for many other things.

Fast reply with damaged products .
Friendly and understanding. As well fast delivery

Quick respons, great help!

Nice warm friendly replies . Good explanations. Prompt actions. Thanks Goodiebox :)

I ordered the ModelCo Instant Radiance in the shade Luminous Beige Light, but unfortunately I received it in the shade Luminous Sand. The GoodieBox Team responded to my email in 6 days saying that they have sent me once again the order, this time with the correct items. At the moment I'm still waiting for the correct items to arrive, but I have the trust that they should arrive soon. I'm a GoodieBox customer for +4years and I can say that I always had only good experiences with this company.

Goodiebox was great for YEARS. Occasionally there'd br products that weren't my thing and I'd pass them on to friends. Then, in the last 6 months the products have been worse than the samples from Douglas, receiving repeated items, unusable products, and now I have a drawer of junk. When you try to contact customer support, you only get an auto message. You'll never actually hear from a person, but don't worry while you're waiting you'll get 100 emails advertising yet another new way to get you to buy their extra products they can't get rid of. I'm so disappointed that my little box of joy is now a box of junk. Needless to say I've canceled my subscription.

I used it two years ago and now they are suddenly asking to collect money when I already canceled my membership and have nothing running with them anymore. You then get pursued by call 2 collect. They don’t even have a phone number or any practical way to contact them… I want nothing to do with them anymore so I paid to get rid of them but basically got ripped off, JUST DO NOT DO IT!!

Goodiesbox do charge your creditcard even when subscription is paid with giftcard. So you pay with giftcard and same time double with your creditcard. You cannot use giftcard without inputting your creditcard details. Totally unhonest company. Do not order. Still waiting for my money to my Paypal account. We wasted one month from wifes gifcard and I was charged extra 26,57€ from my creditcard. You will pay 2 times same box.