CabinetParts.com Reviews 

8,795
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the available products, noting that the clear descriptions make it very simple to find and order exact replacement cabinet parts. Many people also highlight the exceptionally helpful support team and the fast delivery times that truly keep their home remodeling projects running smoothly. However, some customers also noted frustrating experiences regarding unexpected delivery delays and vague shipping timeframes from the business. Some reviewers were dissatisfied with customer support when attempting to cancel recent orders, handle product returns, or resolve complicated sizing problems.

What people talk about most

Product

People report positive experiences with product, highlighting that items are of high quality and arrive... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divergence in opinion. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Customer service

Clients share ambiguous opinions on customer service with a high level of disagreement. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality, noting that parts and products are generally great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering is easy and quick to arrive. My only complaint is , supposedly, I am to receive a Veteran’s discount. I am a 100% Service connected Disabled Veteran, Vietnam Veteran and former Marine.B... See more

Rated 4 out of 5 stars

Installation was easy. These fit perfectly and did not have to drill new holes, everything lined up. So it only took me a couple of hours to replace my whole kitchen(smaller size kitchen). My only com... See more

Rated 5 out of 5 stars

CabinetParts is an awesome company with truly professional cabinets and parts. However, their sample system is horrible. I suggest that they make sample pieces of their cabinet doors, both types a... See more

Rated 5 out of 5 stars

Okay, doing some bathroom remodeling. My project included new vanity cabinet doors, drawer fronts and hinges. Where to begin? I found CabinetParts.com on the web and liked what I saw. Their website is... See more


Company details

  1. Hardware Accessories Store

Written by the company

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

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4.2

All reviews

(8,795)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

The tilt out drawer arrived quickly

The tilt out drawer arrived quickly. It was to replace a broken drawer. Installation required a variety of small tools due to the tight space, and some new holes to be drilled but installation went smoothly. The new unit has superior mounting brackets and a wider drawer, so an upgrade all around. Highly recommended.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was about to give up finding a latch . . . and then I found CabinetParts…

I was so hoping to find a match when replacing my cabinet door latches. The doors are inset with a block in place to attach the latch. It's a small block with little room to drill additional holes. Within minutes of searching the CatinietParts site: I learned how to correctly measure the existing latch; discovered that I could send pictures of the latch; and at their request, using chat or email, to further aid the search by sending two pictures and along with the measurements. In a few minutes, they provided links to four latches via email. I selected one that looked right. The box arrived two days later. I was thrilled that it was a 100% match. Perfect fit! As good as new. Terrific customer support! I recommend without reservation. With CabinetParts, you get a result!

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I needed

Each transaction I've had with CabinetParts.com has been a great experience. Buying cabinet hinges is super confusing so the website has a great tool to explain hinge types, measurements, and matching hinges with the correct mounting plates. My orders have arrived in good time and, thankfully, exactly what I needed. Everything is good quality and serves me without issue.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

OPEN DURING SHIPPING

WOW! What a surprise! I got my order from Cabinet Parts, and the delivery company tore open and retaped the shipping box. I opened the box, and nothing was damaged (great workmanship). Obviously, this has happened before because the small parts to assemble the shelf were stapled to the instructions, so no parts were lost in shipping. I highly recommend Cabinet Parts when ordering kitchen parts.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, good prices, quick shipping

I've bought many cabinet slides and other hardware from CabinetParts over the last couple years. All of it was high quality, good known brands. Their prices are fair and they ship very quickly. I'll use them again.

May 31, 2025
Unprompted review
Rated 3 out of 5 stars

Ridiculous shipping via fed ex …

I’m sure the stuff I ordered is fine because it’s all from a reputable brand that I use exclusively. I thought I’d try out this place as an alternative to Amazon. Well here we are day 7 with no merchandise. I was charged a fair amount for shipping and haven’t received in an ample amount of time. I guess as bad as I hate too my next big order will be coming from amazon that was the same price and free shipping. Sorry I really wanted to use cabinet parts.com exclusively as a one stop shop for my needs. I build 2-4 kitchens a year as a side gig so they won’t be out much anyway.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, great service

Order all of my slides and hinges from CabinetParts. Delivery is always prompt and items in perfect order. Had one issue where I ordered the wrong items and CabinetParts worked with me to resolve the issue.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

They had a hard to find part

They had a hard to find part, mounting plate for a hinge. It was a perfect fit. I ordered extras for the future. They shipped immediately. Would definitely order from again

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

They deliver

They had a hard to find part. It was very reasonably priced. It shipped and it was delivered when they said it would be. A long, thin part could have been easily bent or otherwise damaged in shipping, but it was well packed and arrived perfect. I cannot find anything to ding them on, they did great.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Doesn’t get any better than this!

I needed 2 old, hard to find Blum hinges. Got the hinge and mounting plate part numbers from Blum and ordered here. Parts in stock, shipped within hours and arrived within 24 hours of me placing the order! Installed within minutes, perfect! Cannot beat that!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

From the first conversation I had with Sherry @ CabinetParts.com it was clear I was dealing with someone who placed a high value on customer service. Since this was going to be my first time ordering with CP.com I had several questions which she patiently and accurately answered. She went above and beyond to make sure my question were fully answered. She helped me navigate the site to find exactly what I needed and never once made me feel rushed or as if she wanted the call to end. Unfortunately in many companies customer service is no longer a priority but clearly CP.Com hired a gem when they hired Sherry. If the products turn out to be half as good as her service was they will have me as a lifelong customer.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Back in 2004, old hinge replace with new soft-closes hinge.

Back in 2004, I purchased kitchen cabinets for my remodel. At the time, I did not choose soft-close hinges on my cabinet doors. My wife has a tendency to left the doors fly close, making a bang that is annoying. I opted for Blum soft-close accessory (from CabinetParts.com), which worked great. More recently, the door where my trash can is located the door was not closing completely. At first I thought it was the soft-close accessory. But it was not, the hinge itself was causing the problem. Getting an old part number on the hinge and researching the Internet, I found that CabinetParts.com had something. I order from the website, (very easy) and the hinges arrived a few days latter. Three screws on each hinge, the fit perfect and now a nice soft-close door.

May 1, 2025
Unprompted review

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