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Rated 1 out of 5 stars

Worse than 1 star! Covers came but only the one piece (chairs require 2 pieces)! Contacted them. They asked for pics. Sent them pics. No response. 1 year later and looks like I’m out the money for... See more

Rated 1 out of 5 stars

Avoid at all costs. Christmas chair covers arrived today after ordering them 2 weeks ago! Pattern didn’t even remotely resemble the website image I had chosen. The greeting ‘Merry Christmas’ appeared... See more

Rated 1 out of 5 stars

I placed an order 19 January 2023 for dining chair covers still not received. Have left message on phone number on their web site no response, also left messages through Facebook messenger only get au... See more

Rated 3 out of 5 stars

These are my second order of chair covers. Both orders took a while to arrive but I am very pleased with them. Delivery takes much longer than advertised but if you’re prepared to wait they are an ine... See more

1.4

Bad

TrustScore 1.5 out of 5

49 reviews

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1.4

All reviews

(49)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worse than 1 star!

Worse than 1 star!
Covers came but only the one piece (chairs require 2 pieces)! Contacted them. They asked for pics. Sent them pics. No response.
1 year later and looks like I’m out the money for 2 chair covers and company email doesn’t exist anymore.
Brutal!!!!

August 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Order never received

Order never received. Now company is permanently closed. There needs to be a class action lawsuit against the perpetrators of this scam business.

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

ORDER NEVER RECEIVED

Placed an order before Thanksgiving in November 2023. Used my Affirm Virtual Card, as payment, to protect my personal information. Cabrexa sent me an email thanking me & offering a discount on my next order... however I NEVER RECEIVED my order that I placed. I tried calling & phone numbers were vacant, Google listing showed permanently closed, contact us option was never responded to & chat sessions went unanswered! So now I'm out $200 & Affirm doesn't think I have proof enough for a refund.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered furniture covers in November…

I ordered furniture covers in November and have yet to receive them and my card has been charged. I emailed them the end of December and they said to be patient and I tried to email today 1/30/24 and my email was kicked back. I suppose I have lost a $125.00 because now the website says closed. This is a huge scam....

January 30, 2024
Unprompted review
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Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Ordered in November, sent another email in December. They answered and asked for my order number. I tried to send it to them and got mailer demon. Guess I'm out of luck.

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t use!!!

Ordered the covers in November, emailed in December and received a reply a week later telling me to be patient, now it’s January and I emailed again by replying to the original email but received a notice that the email doesn’t exist any more. There goes my money and no covers to show for it. This company is a scam. DON’T USE!!

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered furniture covers in the early…

I ordered furniture covers in the early part of November of 2023 . I was hoping to receive them before Christmas. That way I wouldn't have to buy new furniture for a while . I emailed the company with my order number to no avail. Have not heard back from them. The funds was deducted out of my account in early November.
No furniture covers, No response, and No money! ☹️

November 3, 2023
Unprompted review
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Rated 1 out of 5 stars

The covers do not fit exactly

The covers do not fit exactly. We have the smallest recliners and although the covers should fit they look bulky. Also, there is no hole for the handle on the side and the back piece does not cover all the way down to the bottom of the back so the fabric from the old chair shows. I asked to return the covers and the company refuses to take them back so they do not allow returns.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Had to file dispute

Had to file dispute. Cabrexa does not have working phones anymore. No updates available. Avoid this company!

October 31, 2023
Unprompted review
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Rated 1 out of 5 stars

have used this company twice before and…

have used this company twice before and been satisfied with products although delivery was always slow. However this time order was taken and paid for, the delivery was made after a couple of weeks. However the wrong item was delivered. Sent email and was asked for photos of delivery, which I sent then asked for more photos. which I queried and asked for either replacements or refund and response has been deadly silence. Telephone number is dead so wont be using this company again.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company! Ordered a recliner chair cover in March, no sign so I emailed. First 2 emails totally ignored. 3rd email was an apology and promised my item the following week. 9 days passed so emailed again asking for a refund. Reply email apologised again & asked me to be patient (really?) I have since asked twice more for a refund saying I wish to cancel and both times asking me to be patient and they will get my item sent. This has taken 3 months so far. IF they respond they ignore your request. Awful company!

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order almost 4 months ago and…

Placed an order almost 4 months ago and have not yet recieved the product.
Was specifically asked not to pay by paypal as this was the excuse that delayed my previous order so now can't request refund through paypay.
Supplier will not respond to any emails about the order.
Have previously received 3 orders from them over last 2 years and was a very happy customer - but now very disappointed and still not resolved.

January 13, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered two recliner chair covers on…

I ordered two recliner chair covers on the 14th November 2022 and am still waiting for them, I have contacted the firm several time but get no satisfaction at all. I paid $106 and as a pensioner find it hard to lose this kind of mone

November 13, 2022
Unprompted review
Rated 1 out of 5 stars

Product purchased never rececived

Do not buy anything from this company - you will not receive the product - I think its a scam! I have contacted them 3 times to find out where my purchase is, and I've been told that it is on its way. I ordered the product on 28th November.

January 19, 2023
Unprompted review

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