Caenstone Mortgage Advisors Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Tom went above and beyond to help us with two mortgages. He gave honest and helpful advice and took time to explain our options. Tom and the team were easily contactable and went to great lengths to c... See more

Rated 5 out of 5 stars

I'd had a bad experience with another mortgage brokers and a friend recommended I speak with Kyle at Caenstone. I'm so glad I did. From our first meeting Kyle took me through the options avai... See more

Company replied

Rated 5 out of 5 stars

Had superb service from Tom Knee who arranged our mortgage. Tom could not have been more helpful, was excellent at communicating and keeping us up to date as things progressed and gave us such clear o... See more

Company replied

Rated 5 out of 5 stars

I don’t often write reviews but this was one I had to write. Tom Knee at Caenstone has been absolutely fantastic throughout our move, giving great mortgage advice, with outrageously fast turnarounds.... See more

Company replied

Company details

  1. Mortgage Broker

Information provided by various external sources

Trusted advisors offering a personalised service from first time buyers to portfolio landlords.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

1 review in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Tom and his team were great to work with, helped us navigate what was quite a stressful process (trying to buy a flat during the stamp duty holiday) with zen like calmness and pragmatic clarity! I can't recommend them enough.

July 27, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Harry, thanks for the great review.

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Rated 5 out of 5 stars

Highly recommend Martyn!

My experience with Martyn Peters of Caenstone was excellent. Martyn was extremely thorough and explained all of my options very clearly - this was my first purchase so the process was very new to me, and made much easier by Martyn. He was very patient throughout the whole process and was just a phone call away to offer his advice and expertise when things with the purchase and solicitors weren't running as smoothly as hoped. I ended up having to change solicitors at the last minute for various reasons, and Martyn was very helpful and efficient at getting my mortgage offer reissued and my Help to Buy authority to proceed through in a very tight timeframe. I will stick with Martyn at Caenstone when I look to re-mortgage or purchase again and highly recommend Martyn to anyone looking for a trustworthy, efficient and reliable mortgage broker.

July 19, 2021
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Reply from Caenstone Mortgage Advisors

Sophie, Thanks for leaving such a great review! Very happy we could help with your 1st purchase.

Rated 5 out of 5 stars

Caenstone & Kyle Johnson were excellent

Caenstone were excellent and helped us move. It wasn't an easy house move due to various problems with the house itself but Kyle Johnson was very patient and incredibly helpful throughout. I would thoroughly recomend using them (and Kyle!) to anyone else.

July 7, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Sam, thanks for the kind words.

Rated 5 out of 5 stars

Highly recommended - excellent service

Highly recommended - provided clear, balanced advice around the options. Very responsive to all my questions and hands-on in helping chase down or overcome various hurdles within the process. I have no doubt that my house purchase would have been much slower and more painful if I hadn't had this help!

July 7, 2021
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Reply from Caenstone Mortgage Advisors

Bella, thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Tom Knee Caenstone

Tom was pivotal in finding us the right mortgage and getting us over the line before the stamp duty relief holiday deadline. He was able to negotiate all issues along the way and kept us informed as soon as he had new information. Tom is a pleasure to deal with, totally professional and we will be contacting him when we next review our mortgage position. As first time buyers for a sizeable holiday let, highly recommend Tom at Caenstone.

June 30, 2021
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Reply from Caenstone Mortgage Advisors

Jonny, Thanks for the review.

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Rated 5 out of 5 stars

Fantastic to work with !

Tom Knee and his team have done a fantastic job helping us navigate our first home purchase. His reactiveness is second to none and he was extremely knowledgable and helpful when it came to EWS1 topics as well.
Can only strongly recommend !

June 29, 2021
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Reply from Caenstone Mortgage Advisors

Julien, Thanks for the review.

Rated 5 out of 5 stars

Tom Knee and his team at Caelstone…

Tom Knee and his team at Caelstone Mortgage Advisors have been exceptional in their professionalism. They are super efficient, easy to talk to and shared a wealth of knowledge providing me with the advice I needed. His help readily available at the end of the phone, and his contacts in the industry, ensured my house sale went through smoothly. I would not hesitate to recommend him.

June 24, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Max, thanks for leaving a 5* review!

Rated 5 out of 5 stars

Great service

The team worked with us to find the best options for us and then worked diligently to close the deal.

June 23, 2021
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Reply from Caenstone Mortgage Advisors

Simon, thanks for the 5* review!

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Rated 5 out of 5 stars

Tom Knee was extremely helpful

Tom Knee was helpful, personable and honest throughout the process. As a first time buyer it was so important to have someone who can walk me through my options and the process. No question was too small and Tom really made an effort to make sure I had all the information I needed before making a decision. Wood 100% recommend and will be going back to Tom in the future.

June 17, 2021
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Reply from Caenstone Mortgage Advisors

Cyrus, amazing to hear you've had such a great experience! Thanks for the 5* review.

Rated 5 out of 5 stars

Seamless, stress free and efficient service!

I couldn’t recommend Caenstone enough, the whole experience was seamless, stress free and professional. Being a first time buyer, I had a lot of questions and Tom answered them all very quickly. If I ever need another mortgage I would 100% use this company again.

June 16, 2021
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Reply from Caenstone Mortgage Advisors

Sophie, Thanks for taking the time to leave a 5* review!

Rated 5 out of 5 stars

Brilliant broker!

Working with Tom from Caenstone has been an absolute pleasure. He was able to take a lot of the stress out of the process of buying a house with clear, straightforward and timely communication throughout. I trust that he got me the best deal, and even the agent remarked on how quickly he organised the mortgage offer! I have worked with Tom twice now, and wouldn't consider looking elsewhere...thank you Tom! I look forward to recommending Tom and Caenstone to friends and family in the future.

June 8, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Michelle, Thanks for taking the time to leave such a great review.

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Rated 5 out of 5 stars

Efficient and professional

I worked with Tom Knee on 2 separate mortgages. He is a very professional and efficient mortgage broker. I highly recommend Caenstone Mortgage Advisors and would not hesitate to recommend them to all my friends and family.

June 7, 2021
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Reply from Caenstone Mortgage Advisors

Selina, Thanks for the 5* review.

Rated 5 out of 5 stars

Excellent mortgage brokers

Tom was very knowledgeable and very helpful throughout the process. He got us an initial great mortgage offer and when better rates were available he upgraded the mortgage offer from the bank which will save us on monthly costs.

He's also very easy to get hold of and is very responsive. Would highly recommend

June 1, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Ibrahim, Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Awesome advice from Tom at Caenstone

I don’t often write reviews but this was one I had to write. Tom Knee at Caenstone has been absolutely fantastic throughout our move, giving great mortgage advice, with outrageously fast turnarounds. He has constantly gone above and beyond through a difficult move, calling to check how things were progressing and to ensure we had the best deal. I’ve already recommended him to friends who are equally pleased with the efficient, honest and friendly service he offers. Thanks again Tom!

June 1, 2021
Unprompted review
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Reply from Caenstone Mortgage Advisors

Christian, we appreciate you taking the time to leave this great 5* review!

Rated 5 out of 5 stars

Highly Recommended

Caenstone is a great company. I had cooperation with them for my new property and I am more than happy and satisfied with the service I got. Martyn Peters was my Mortgage Advisor and he is an great professional, very knowledgeable and an amazing person. He is extremely helpful and easy to work with and he made the process very easy and smooth for me. He went the extra mile several times to resolve issues created by other parties. I am very satisfied with the whole service and I would really recommend Caenstone and Martyn specifically.

May 25, 2021
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Reply from Caenstone Mortgage Advisors

Amazing review! Very happy to hear you had such a great experience.

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Rated 5 out of 5 stars

Amazing

Amazing. Cannot recommend enough. Tom & Louise were fantastic advising and supporting every step of the way. Professional, informative extremely helpful.

April 28, 2021
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Reply from Caenstone Mortgage Advisors

Anthony and Victoria, great review! Thank you.

Rated 5 out of 5 stars

Onward and Upward

This is the second property purchase I have had the benefit of Tom Knee of Caenstones invaluable expertise with a property purchase, not to mention remortgaging. I can't recommend Tom enough and I hope to avail of his services again in the future. Its really important especially in a fast moving market like London to have someone you can trust and depend on to help you with your next step on the ladder! Onward and Upward!

April 23, 2021
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Reply from Caenstone Mortgage Advisors

Vincent, thanks for the 5* review!

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