CAFIDE  Reviews 344

Good products but they arrived extremely dusty and dirty as if out of a not well maintained warehouse. It makes the products seem less special and less exciting to receive them when they are all dusty... See more

I ordered two beds from this company and returned one because it did not fit. Instead of a refund, I was issued a gift card for the return value. When I attempted to place a new order, the gift c... See more

I purchased a dog basket that was listed as in stock on January 12, 2026. Since then, I’ve had no news and no shipment only messages saying that my package will be delivered, but no actual update re... See more

We bought two quite expensive dog beds from Cafide Pets because they looked high quality and durable. We were happy to pay more, expecting them to last for years. Unfortunately, after just... See more

I have never received the bed I bought for my dog 1 month and a half ago for 150€. This is a shame, guest service is not replying and my dog is sleeping on the floor. The parcel is probably lost... See more

I placed an order 2 weeks ago for a dog bed and am still waiting to hear from someone. I emailed customer service but nothing. I have not received an email that my package has shipped. I will have to... See more

Update: received bed! Very happy with product but still did not receive any communication from Cafide re my enquiries! Good product, BUT….after sales service terrible, have not received order, pro... See more

- The leather harness for my cocker spaniel in size M of 6 months old (10.7kg) was way too small. So I didn't even exchange for a L size because I'm not sure it will be big enough for when she'll b... See more

I placed a large order with Cafide Pets on July 5, 2025, and have not received my order to this day, nearly a month later! I’ve sent multiple emails to their customer service but have received no... See more

Spent a lot buying some new collars, leads and harness for my dogs. Not even shipped looking at the shipping ID they sent. Doesn’t reply to emails. Probably some sort of Scam. Started a paypal claim... See more

First time ordering and what a nightmare. There is no number to call when something goes wrong, but it says my item was delivered but where? There is no proof. It doesn’t even tell you the courier nam... See more

This is a SCAM!!!! Don’t buy. They don’t respond, no accountability, no order, no ETA, no customer service. DO NOT BUY

They have stolen my money. Do not use this shop. They fail in delivering and do not refund your payment. Very bad!

I bought a dog bett 27.1.2026 and I have still not recieved it. I have written to costumer service 4 times but no reply. NOT GOOD!!!!

Order #12573 The customer service is inixisting! No one reply to our severals written messages (instagram, email, direct message in the web page) and there are no available phone to r... See more

CAFIDE sells products that look great at first glance, but don’t expect any real support when something goes wrong. After just 1.5 years, I’m forced to throw away a dog bed of around €100 because t... See more

We’re really happy with our order! The delivery arrived just in time, especially considering the busy Christmas season — it took about 10 days. The product perfectly matches what we expected; it's ver... See more

I’ve placed two orders with Cafide and tried different products (dog beds in several styles, covers, and a brush). The quality is excellent: durable, easy to wash, resistant, and very practical. On to... See more

I fell in love with this bed when I saw it on Instagram, so I ordered it directly to South Korea. The delivery was very fast. The cover is extremely soft, and the bed keeps its shape well, which I rea... See more

My dog is super picky about where to sleep, but she has barely left the dog bed since we got it 😍 it's super soft, looks amazing, easy to clean and I love how it's all vegan and recycled materials. I... See more

This beds are absolutely amazing! We purchased 2 corduroy XL to our Great Danes and they love so much! Quality and service amazing, customer service and fast shipping! It’s incredible! Thank you guys... See more

No delivery, no response on emails. After 6 weeks still no delivery. No customerservice available, nothing. Order 10950 fyi. Whats wrong here? Update: got my money Back.

The products are fantastic, really happy with our dog beds. Plush, cosy, and looks great! However, if there was a separate review just for customer service I would give it 1 star. I have sent 5/6... See more

Otis has received endless compliments on his beautiful harness and matching lead. His green teddy bed fits in my bedroom and the matches the aesthetic perfectly. Love 🤍

After a long process of getting the bed we have now finally reached it and it was definitely worth the wait. I am so pleased we ordered a spare cover because the bed is so perfect for our space. On... See more

Very happy about my purchase, it was shipped very fast! My dog loves his bed, he’s staying there the whole day! Would definitely recommend, we have a summer and a winter cover so we can easily chang... See more

Cafide fully met my and Lizzy's expectations 🙏🏼 The delivery arrived within a week, faster than expected, considering the product is from Spain. The quality is great, the beds are very quick to ass... See more

I’m so happy with my purchase from Cafide! I bought a bed for my puppy, and the delivery was super fast. The product quality is excellent, and my puppy loves it. I’ll definitely be buying more. Thank... See more

Not only is the bed absolutely beautiful, but Aïko is also a huge fan, he takes his best naps in it hihih !

I love cafide harness !! I have the purple one and my dog realy love it even if she don’t like harness usually, it’s a good match !! Maybe we buy a bed soon because they are very pretty 🥰

A 10 out of 10 experience! I bought 2 bandanas for my Dachshund. Very nice touch and tasty for the dog. Fast shipping! I will repeat!

Confortable bed My dog directly adopted his new bed

Dogs toys are well designed and resistant ! My puppy love it

Our dog loves his new bed! Great design and good quality!

The product arrived in perfect conditions and the quality are amazing. Our dogs are very happy!

Great products, dogs are very happy

Great dog beds!!!

We have 2 beds from Cafide. One is a little large because I measured wrong but it is still well made and my dog loves it. The other is just right. Our dog loves both. They are well made and I like the... See more