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Cal.com, Inc Reviews 326

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The user experience is frequently described as seamless and stress-free, with many noting the intuitive and straightforward nature of the platform. Reviewers are also impressed with the quick response times from the support team, and the website is often commended for its smooth integration and professional design. However, some people were dissatisfied with the customer service, mentioning that replies were slow or that they received template responses that didn't address their specific issues. A few other people also felt that the website's user interface, particularly when managing teams, was unintuitive and confusing, leading to difficulties with navigation and availability settings.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's ease of use... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the speed and efficiency of... See more

Website

Consumers find the website to be positive, highlighting its professionalism, ease of use, and great UI. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we establi... See more

Rated 5 out of 5 stars

We had a small but time-sensitive issue with our Team subscription setup. The Cal.com support team responded quickly, clearly explained the situation, and resolved it without friction. What stoo... See more

Company replied

Rated 5 out of 5 stars

I Sent a support request to remove 2FA so I could access my account after having lost my phone. Expected to get access sometime next week at first, but Jose acted like a ninja when Fin escalated my... See more

Company replied

Rated 5 out of 5 stars

I reached out to support after losing editing access to my custom Workflows due to a recent policy change. Although the policy now requires a Teams plan, the response from agents Jose and Milos... See more

Company replied


Company details

  1. #61 of 340 best companies in Software Company

About Cal.com, Inc

Written by the company

Scheduling infrastructure for absolutely everyone. Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.

Sign up for free. Upgrade later to a team!

Best scheduling for teams Online Scheduling Tool Empower your sales team Scheduling for Sales Whitelabel scheduling Whitelabel scheduling solution Book a demo Signup for a FREE account

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Attentive and considerate support

Attentive and considerate support, on top of all the usual stuff (brilliant app, consistent innovation etc etc etc).

October 23, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Hey Peter,

Feedback from a while ago, but I am really glad that our team helped you out! Thank you for the feedback ❤️

Rated 5 out of 5 stars

Excellent Product and Service

Excellent Product and Service
Cal itself is a highly flexible, easy to use and good looking alternative to calendly etc. with an excellent free plan which is all I need currently. I tried the subscription to access recording with their in-built video meetings app, but had issues with getting that working. Their support was great on troubleshooting the issue. In the end, though, it couldn't replace Zoom as it is at the moment, but you can easily integrate whatever meeting app you use into Cal. Also, there was an issue with cancelling my subscription which meant I continued to be charged for 3 months after. They agreed to refund me which is amazing!! Compared to other services like this, it's so rare to find one which is honest and fair and supports you. Thanks a lot!

October 23, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

thanks a lot for the kind words and for sticking with us through the video and billing mess, i’m glad we could sort things out. and if zoom still wins for now, no hard feelings we’re here whenever you need us.

Rated 5 out of 5 stars

Felipe opinions.

They answer me quiclky. As well they solve my problem

October 15, 2025
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Reply from Cal.com, Inc

That's us! Glad you were taken care of Felipe 🙏🏻 Thank you

Rated 5 out of 5 stars

A product with all the settings I would…

A product with all the settings I would have wanted (and some I didn't think about) - and then just works. And when it suddenly stops working, support is quick and no-nonsense.

October 9, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Hey Pierre, Milos here from Cal.com. I appreciate you taking the time to provide this feedback. It really means a lot. Thank you 🙏🏻

Rated 5 out of 5 stars

I am in awe of the support and quality…

I am in awe of the support and quality behind Cal.com. Milos is the man, the myth, the legend. I don't know what I would do without his help and Cal.com! Our business is better off for having it and yours probably will be too.

October 7, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Milos here, I appreciate the kind words Octavian! Happy to help, and thank you for giving Cal.com a chance ❤️

Rated 5 out of 5 stars

Awesome experience and customer…

Awesome experience and customer support. Product is great and easy to use, I love Raycast integration. Dope stuff!!

September 29, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you so much for the lovely feedback! ❤️

Rated 5 out of 5 stars

Very Helpful

Very helpful and percise with helping me .

October 3, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Glad you were taken care of, Vonya! :)

Rated 5 out of 5 stars

Great CX and UX

Excellent customer service and a great calendar to embed on your website. Extremely happy with cal.com.

October 21, 2024
Cal.com, Inc logo

Reply from Cal.com, Inc

Thanks so much for the kind words! We're really glad to hear you’re happy with Cal.com and that it’s working well for your website.

Rated 5 out of 5 stars

Great support

They are very responsive to feedback and bug reports.

September 30, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you for the feedback! ❤️

Rated 3 out of 5 stars

I'm trying to cancel my free trial

I've updated my comment in light of Milo's.
This morning I spent perhaps 45 minutes trying to cancel my free trial - but it was difficult to find information on how to unsubscribe, or an unsubscribe link. The person on the chat very quickly refunded me after i accidentally clicked to move off the free trial, and he tells me he also cancelled the free trial as well, which is great. However as his messages were very concise it was hard for me to know for sure if he had cancelled the free trial (or just the full subscription) or whether I would be charged next week when the free trial was due to run out. This was clarified eventually. Not Milo's fault - but would be much easier if there was simply an 'unsubscribe from free trial' button to click. I eventually deleted my card details and account to help me feel more certain. I hope that explains things more accurately.

September 25, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Hey Christina

I am sorry about the misunderstanding here. I checked the ticket and the support DID cancel your free trial even before their first reply. That being said, this review is a bit misleading as it is not factual.

I kindly ask you to provide more context.

Rated 5 out of 5 stars

Cal is amazing

Cal is better than calendly, it’s free and I can instal gym on it. It’s perfect

September 12, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Super glad you like it João! ❤️ Thank you for the feedback

Rated 5 out of 5 stars

Awesome features, navigation and help desk

cal.com is the best booking software I've tried (and I've tried a lot) even on the free plan. Lots of awesome features, easy to navigate. And when I had problem with figuring out one little detail, their customer help desk responded immediately through the chat. Clearly 5 stars!

September 12, 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Thanks a lot for sharing this, really appreciate it. Great to hear you’re enjoying Cal.com and that support could help out quickly. 🚀

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