Cal.com, Inc Reviews 326

Milos was prompt in his response and quickly located the issue, resolved it

Customer service is impossible to access. Like literally the option to chat the team disappears.

It was a real person connecting with me. Best part, I was able to resolve the problem. Finally, someone name “peer” who is actually the co-founder of Cal.com sent me a personal email to check in.
That blew my mind. So much so, I’m now planning to give a talk for Cal.com and their team- why? Because when there is authentic human interaction, and the top dogs are apart of the over interaction of their product, this shows me mindfulness and the collective conscience is strong and a forefront for this business. That there I feel welcome to further my relationship and provide my services as a clinical hypnotherapist and Magicican for their team.

Fast Response and resolution in one attempt!

I love it because its free and convenient. No watermarks

VERY fast responses! Had my issue resolved asap. Thanks!

Rodolfo Was light speed and amazing with supporting me. Cal.com probably has the best and fastest support possible! My account was hacked and within 15 minutes all errors were corrected and I had my account access back!

Had to use the online help2 to tweak Cal errors

Great experience, so easy to use and integrate

The customer service is great and effective. Really elevated the experience.

I've been fiddling for quite a while. I asked for help and within a few minutes I was handed the solution.

I like Cal.com as I can customize the color to my branding and the fact that it's free for individual users. I only hope that they develop their own app as well as Chrome extension sooner.

Very easy and straight to the point. They had a lot of patience and helped with my confusion.

I struggle to set timeslots correctly and I instantly received help how to do it right. Fast support and great help!

It is very easy to understand and adapt to.

Had an issue because of me doing dumb stuff and it got fixed in less than an hour from my initial email

Overall its been good. Our first choice was Calendly but their integrations are limited which led us to Cal. As to why cal wasn't our first choice: at first glance, it appears quite complex, a lot is there.
Dashboard UI is unintuitive specially while using teams.

Navigation: First i select teams menu, then i choose the team, then there's a whole lot of new menu options jammed along some previous ones and that menu disappears if i select teams event types which takes me back to landing page.
navigation is bothersome and confusing.
there are two menus billing & manage billing? quite confusing.

Availability: if there's a team event, and i created a specific availability, only i can edit it. the availability for team events should be editable by any of the team members. it creates a bottleneck and dependency on one person currently.

Billing: if there are multiple owners, i'd like to at least be able to view previous invoices on all accounts if not the current payment details.

Scheduling: i've figured out the round-robin and fixed hosts thing by now, but its not intuitive as well.

Apart from the highlighted issues, overall experience in interacting with apis and scheduling has been great. overriding feature works really smoothly.

Prompt responses