California Casualty Auto and Home Insurance Reviews 2,563

Excellent coverage
Good customer service

Always easy to use! In times of trouble, they help quickly!

I appreciate the kindness and friendliness of the staff. It is always nice to actually speak to a real person.

California California casualty insurance is a very trustworthy company and what I really mostly appreciate about being one of their customers, the fact that they take care of business. And their handling of all issues related to the policy is very smooth and I trust their handling of everything to ensure, things are taking care of. That’s why we have our autos and Home insured with California casualty. And I always recommend them to my friends, and everyone who is actively looking for a good insurance institution.

I have been with Cal Casul. for years. Always have received great service and pricing.
Recommend my daughter and she has also been with them for a number of years.

I was just informed your company’s rating went from a B+ to a B and you don’t meet even one of the 4 rating standards/requirements of my mortgage company. I’ve been with CA Casualty for almost 27 years and feel very let down and at a crossroads with lack of industry standard coverage in my homeowners policy.

I have had no issues with Calcas. I've also had no claims.

Worst insurance EVER !!!! I got my truck stolen back in October 2023 so I filed a claim . November 2023 my truck was found and the WORST adjuster was assigned to my case he fails to communicate anything with me after multiple phone calls and e-mail being sent to him both by myself and my body shop he has failed to fallow up with us .we have also left multiple voice mails to his manager and she to has never reach out to us so unprofessional . It’s been 5 month and my truck has just been sitting in the body shop collecting dust due to their lack of communication and response .I have officially filed a complaint to the California department of insurance . And Initiated a DOI . There goes over 10 year of being a loyal consumer .

They cut my car insurance in half! I was with AllState for 20+ years and I finally called California Casualty and I went from paying $450 to $210 a month!

Worst insurance, put a false claim on my report so my boyfriend didn’t have “too many” and now I still can’t get it off my record 7 years later…

No endless waiting on hold. The pperson I spoke to was knowledgeable and cheerful.

In all the years I’ve been a member, California Casualty has provided reliable coverage and service.

Called to report I was involved in a backing out accident in the parking lot of a local craft store. The initial Customer Service contact was very helpful and comforting in my state of anxiety. A report was taken and was told case would be assigned to another representative. I received an email from that person within a day or two, also very helpful with information on how to proceed. When the other party's insurance contacted me, I relayed the information to my representative and she took over from there.

CCI acts quickly to resolve issues with respect to claims. Agents are knowledgable, always know what to do, and give good advice.

As a many year customer, we have been very satisfied with the coverage and services that we have received. The convenience of online review of our policies and payment methods further makes our satisfaction even greater. Looking forward to our continued relationship with your company.

In these times in Southern California, it's really difficult to find a good insurance company that is still writing homeowners insurance. So many have restricted coverage or not writing at all. California Casualty values its clients and provides a valuable service to first responders, nurses and teachers/professors in continuing to provide homeowners policies with great coverage and at fair prices. My auto insurance is also fairly priced and with excellent coverage. If you're not with California Casualty, you should be, give them a call!

My wife and I have been with California Casualty for nearly forty years. There is a reason for our loyalty: in all those years we have been fully satisfied with their service to us, which covers our home and all of our vehicles. Obviously, over those years there have been claims. In each case CC has treated us fairly and personally. I especially appreciate their agents and their customer service which some might appreciatively term "old school". When you call CC you will easily get to an actual person and that person will be polite, professional and knowledgable. If fair, personal service still matters to you, then you will understand why we have remained loyal to California Casualty over so many years.