CALL POINT FIRE LTD Reviews 37

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Simon has been amazing. We needed an urgent EWS1 for a client and Simon has to be so accommodating, would highly recommend!

Rated 5 out of 5 stars

**More than a 5* service!!*** Simon has been absolutely amazing from start to finish, I read his reviews before booking him in and now I can see why he has so many amazing reviews! He kept us info... See more

Company replied

Rated 5 out of 5 stars

We could never thank Simon & Ashley enough for there persistence and going above and beyond to help us. There professionalism should be acknowledged and awarded. They completed our EWS1 after our mana... See more

Company replied

Rated 5 out of 5 stars

I've heard some nightmares about getting an EWS1 for selling a flat and couldn't find any reliable information on what the rules actually were. Our estate agents - Location Location in Stoke Newingto... See more

Company replied

Company details

  1. Consultant

Information provided by various external sources

Call Point Fire continues to expand its delivery of fire safety services supporting both local and national clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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Rated 5 out of 5 stars

Great service

Great service. Simon from CallPoint Fire responded so quickly to my query and gave me sound helpful advice without trying to sell me something I didn’t need. I would give 6 stars for integrity if this were possible.

December 10, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your great review MAB; we are thrilled to have assisted you.
We look forward to serving you again soon.

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Rated 5 out of 5 stars

Informative and helpful

I was put in contact with Callpoint Fire Ltd regarding obtaining an ESW1 Form for the sale of my flat. They were very helpful and informative. They were able to explain the requirements I needed and their processes in doing so.

December 2, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Dave. We hope to assist you soon.

Rated 5 out of 5 stars

Potential Fire Risk Ceiling

I contacted this company for a quote regarding our potential fire risk ceiling as found in our home buyers survey.
I didn't realise they were based at the other end of the country but despite this Simon went above and beyond to give me advice and point me in the right direction.
I couldn't praise him highly enough, the advice he gave was detailed, timely and helpful and he may have saved our house sale.
Would 100% recommend to anyone local to the business.

November 12, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Ashleigh. Its nice to hear that Simon's experience was able to help you despite not being geographically close. Much appreciated.

Rated 5 out of 5 stars

Lifeline!

Very informative, was put in touch with Simon to arrange an EWS1 certificate for my flat to be able to remortgage. Am in the process of arranging this with Call Point but so far I am so impressed, very friendly and has given me answers I have struggled to find so far! Highly recommend. Will leave another review once the form is sorted!

November 10, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Lydia; we are thrilled to have assisted you.
We hope everything went smoothly and look forward to serving you again soon.

Rated 5 out of 5 stars

First class - highly recommend

Simon is very knowledgable and extremely prompt in responding to queries. He arranged an EWS1 survey and the certificate and report supplied within days.

I have no hesitation in recommending.

September 30, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Alexandria; we are thrilled to have assisted you.
We look forward to serving you again soon.

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Rated 5 out of 5 stars

Simon was very informative & knowledgable

Simon was very informative, helpful and worked with myself and the management company so that all parties could be satisfied as to the service offered & qualifications of surveyor sufficient according to RICS. As a result, the management company felt comfortable enough to instruct an EWS1 survey promptly.

I will provide a 2nd review once the survey is completed and EWS1/lender reports are received.

September 29, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your lovely review about Simon.
We hope everything went smoothly in your situation.

Rated 5 out of 5 stars

Efficient and Friendly

On behalf our our RTM company I struggled to find a company who could undertake an inspection and EWS1 report quickly and without an enormous cost.
Luckily I found Simon’s company and am very thankful that I did. Simon responded very quickly and effectively to my enquiry and very soon the inspection and report was completed at a very reasonable rate.
I am my fellow Directors would have no hesitation in recommending the services of Call Point Fire Ltd
Paul Fisher

September 21, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your honest review Paul. It is great that Simon managed to sort out your EWS1 report promptly. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Wow - prompt, professional & practical

I am rarely impressed enough to leave an immediate review for any company but I received really prompt, professional, helpful and practical advice from Simon Pauley of Call Point Fire. I've never dealt with this company before but Simon took the time to walk me through my various cladding concerns (remotely, using a combination of Rightmove and developer's photos & floorplans) to set my mind at rest. Easily the best interaction I have had with any company in over a decade. Cannot recommend them too highly.

September 16, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review KF. We really appreciate it and are thrilled to have assisted you with your concerns.
We hope to serve you again soon.

Rated 5 out of 5 stars

Cladding report and ESW1 info/ Fire…

Cladding report and ESW1 info/ Fire risk survey.

Thank you Simon Paulie for your excellent service. You were so informative and extremely helpful on the phone today. I look forward to dealing with you in the future.
Paula

September 11, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Paula, we are thrilled to have assisted you.
We look forward to serving you again soon.

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Rated 5 out of 5 stars

EWS1 form sorted in record time

Selling a flat and required an EWS1 form urgently.
Simon was very understanding of the situation and managed to get the flat surveyed and the paperwork done within a few days. Faster than I'd ever thought possible.
He took time to explain everything fully throughout the process. Would fully recommend Simon and Call Point Fire.
Thank you again.

August 14, 2020
Unprompted review
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Reply from CALL POINT FIRE LTD

Thank you for your review Helena, it is great that Simon was able to assist you promptly.
We look forward to serving you again soon.

Rated 5 out of 5 stars

I got in touch with Simon to support…

I got in touch with Simon to support with Compartmentation surey and FRA at one of our care homes. Simon has been very helpful , prompt in dealing with the requirements and identifying gaps and providing recommendations to close those gaps for us to be compliant. His expertise and always willing to help makes my dealing with him hassle-free experience.
Thanks
Sumit

August 10, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review; we are thrilled to have assisted you with a FRA and Compartment Survey.
We look forward to serving you again soon.

Rated 5 out of 5 stars

EWS1 Survey Booking - So far Great service!

I got in contact with Simon at Call Point Fire 1 week ago to see if they could carry out an EWS1 survey on our flat, something I had been told could take months/years to arrange. After reviewing our case with his team Simon was able to get this booked in for us, with one of their surveyors able to come out in as little as 2 weeks. Simon's prompt action and the service Call Point Fire offer has undoubtedly given us a real lifeline to continue the sale of our flat.

August 7, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review James, we are thrilled our team was able to help in your situation.
We look forward to serving you again soon.

Rated 5 out of 5 stars

EWS1 Fire Survey

Had an EWS1 assessment carried out on a block of flats in London. Simon was able to book this in, at very short notice. The certificate and report was given to me 2 days later.
Can’t thank Simon enough for all his time, help and expertise in getting this carried out.

August 5, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review Steve, we are thrilled Simon was able to assist you.
We look forward to serving you again soon.

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Rated 5 out of 5 stars

First class, expert service

We received excellent service from Simon from start to finish. I wholeheartedly recommend using him for any fire safety needs. He was able to send a suitably qualified assessor far more quickly than any other company I spoke to. We received the report with every detail we needed very promptly.

July 23, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review Jackie, we are thrilled to have assisted you.
We look forward to serving you again soon.

Rated 5 out of 5 stars

Honest & reliable service from call…

Honest & reliable service from call point fire - have used them for over 2 years on behalf of my company with no issues from my clients.

March 23, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review, it is great to have that rapport with other companies.
We look forward to serving you again soon.

Rated 5 out of 5 stars

pleasure to do business with

Call point fire are a pleasure to do business with. Knowledge and experience are very high.

March 20, 2020
Unprompted review
CALL POINT FIRE LTD logo

Reply from CALL POINT FIRE LTD

Thank you for your review; we are thrilled to have assisted you.
We look forward to serving you again soon.

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