The support team at CallTools is incredibly responsive and helpful. Every time we run into a technical issue or have a question about setting up our dialing campaigns, they jump right on it. They walk... See more
Company replied
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Review summary
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Sylvester provided an excellent onboarding training experience. He was extremely knowledgeable, patient, and made sure everything was explained clearly so we could get up and running smoothly. The ent... See more
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Thanks to CJ and Ana who went above and beyond in resolving an issue with me. They showed true commitment to customer service and satisfaction. I am grateful for their effective communications. Thanks... See more
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Company details
Information provided by various external sources
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
Contact info
16842 Von Karman Ave #475, 92606, Irvine, United States
- (800) 679-1637
- calltools.com
5.0
Excellent
301 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ever since I got my subscription yall…
Ever since I got my subscription yall always been so helpful, I haven't ever had any problems with yall. I want to also thank chase alcaraz for always answering my questions and responding on time. I will be leaving temporarily will be back soon!
June 22, 2021
Reply from CallTools.com
Thank you for the 5-Star Review! We really appreciate it. The CallTools Team.
Reply from CallTools.com
Mr. Gore, thank you for the 5-Star Review of CallTools. We appreciate your business and the opportunity to serve you. The CallTools Team
The most consistent web power dialer
CallTools is hands down the best web power dialer you can use. The platform is really user friendly, which is something I can’t say about the out power dialers I’ve used in the past. Beyond the platform itself, if you ever have an issue support is very responsive and swift in helping address any problems that arise.
June 16, 2021
Great services
June 8, 2021
Reply from CallTools.com
Thank you for the 5-Star Review of CallTools. We strive to exceed customer expectations, we are delighted that we shined through enough for you to let us know and make this recommendation. The CallTools Team
Sean Stanley has been great
Sean Stanley has been great. Very helpful in answering all my questions and helping me resolve issues with Call Tools.
May 28, 2021
Phenomenal customer service!!!
March 11, 2021
Excellent Service
It is rare to find good help now a days. Dennis was awesome and spoke very basic language to help me understand and guide me through trouble shooting the issue. 5 stars for Dennis. Keep it up bro.
February 18, 2021
The best service i have received and…
The best service i have received and Sean made it easy, Way to go Sean!! I would give him 10 stars but since 5 stars are the Max, Let him have 5 star plus.
February 18, 2021
Support & Innovation
Amazing customer support and always innovating to be the best in the game
February 17, 2021
Awesome
I appreciate everything that calltools has to offer. Amazing platform and great customer service.
February 16, 2021
Call Tools has incredible customer…
Call Tools has incredible customer service. I would highly recommend them to anyone looking for call solutions
May 19, 2020
Unprompted review
Excellent service
Excellent service, Great features and Easy to use. Thanks Chase.A
May 13, 2020
Unprompted review
CallTools has made a huge difference in…
CallTools has made a huge difference in our business, we've only been using it for a week and we're seeing an increase in our conversion. I love the support I'm getting from the team too. Sean and the Team have been very helpful and responsive. There were 5 companies we were considering, I never regret choosing CallTools.
May 8, 2020
Unprompted review
I enjoyed using their dialer software…
I enjoyed using their dialer software for over 1.5+ year. It's perfect for my small business who was making around 20,000-30,000 calls per month. The thing I enjoy the most is it is robust and its customization features. The support team was super helpful in answering my questions when I need help starting out. I really enjoyed the training and the oboarding process as well. I recommend anyone who's looking for a powerful power dialer to give CallTools a shot.
April 29, 2020
Unprompted review
Wonderful team with reliable service…
Wonderful team with reliable service levels. Thank you CallTools!
April 22, 2020
Unprompted review
Great product and a professional…
Great product and a professional responsive
team!
December 16, 2019
Unprompted review
Great system!
Great system!
Tremendous team!
Superb customer service!
If you are just starting out or want a better dialer system, give these guys a call. 20+ yrs in phone sales, this system is excellent.
September 20, 2019
Unprompted review
Reply from CallTools.com
Michael, thank for you for kinds words and recommendation. We strive to exceed customer expectations. Thank you for being a valued customer. The CallTools Team.
Must have!
As a new investor you need to make sure your keeping the costs down but getting the most bang for your buck and these dudes know how to get it done. My support/sales member/&/ motivater “Shawnie Clark” was super knowledgeable of the product and , helpful to how I should use it and how to set it up made the difference. Cost is less as well so that helped a ton as well!
Over all great team and system; “GET IT!”
September 2, 2019
Unprompted review
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