Calor Ireland Reviews 

729
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requi... See more

Company replied

Rated 5 out of 5 stars

Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwar... See more

Company replied

Rated 5 out of 5 stars

Kenny our advisor made everything so simple from when we first spoke until we had everything installed. Would definitely highly recommend him and Calor to anyone need a gas instillation

Company replied

Rated 1 out of 5 stars

We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more

Company details

  1. Energy Supplier

Written by the company

We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

729 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(729)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Not a positive experience

I ordered two heaters.
Only one arrived and no reason given as why second one didn't.
The one that did arrive was obviously used previously with evidence of rust and fittings missing.Parts bent out of shape also.

November 23, 2020
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Reply from Calor Ireland

Thank you for your feedback Eoin. Customer satisfaction and providing a good quality service to all our customers is very important to us. I'm sorry to hear only one heater has arrived and that it is damaged one of our Customer Service team will be in contact this morning to try and resolve this as quickly as possible.

Rated 5 out of 5 stars

Great heater

Great heater. We only have electrical storage heaters so this will save on electricity bills this winter.

November 23, 2020
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Reply from Calor Ireland

Thank you for your feedback Samantha. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Rated 5 out of 5 stars

The coals are extremely effective

The coals are extremely effective
Delivery was speedy

November 23, 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 5 out of 5 stars

Delighted 😀

November 22, 2020
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Reply from Calor Ireland

Thank you for your feedback Jen, it is very important to us to provide a good quality service to all our customers.

Rated 5 out of 5 stars

Love my new Provence Heater

They sent an email, as requested, when item came back in stock and I love my new Provence heater.

November 22, 2020
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Reply from Calor Ireland

Thank you for your feedback Grainne. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 5 out of 5 stars

Hi Thank you for a fast delivery of the…

Hi Thank you for a fast delivery of the item, works perfect.
Regards Liam.

November 21, 2020
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Reply from Calor Ireland

Thank you for your feedback Liam. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

Rated 5 out of 5 stars

Recivied my gas cooker couple of days…

Recivied my gas cooker couple of days ago very nice appliance very happy with it.

November 21, 2020
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Reply from Calor Ireland

Thank you for your feedback Rita, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 5 out of 5 stars

Prompt delivery safe products great…

Prompt delivery safe products great prices

November 20, 2020
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Reply from Calor Ireland

Thank you for your feedback John, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Quick and efficient everything was…

Quick and efficient everything was perfect thank you

November 19, 2020
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Reply from Calor Ireland

Thank you for your feedback Roisin. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 4 out of 5 stars

Received superser quickly

Received superser quickly - securely packaged. Working well

November 19, 2020
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Reply from Calor Ireland

Thank you for your feedback Maryrose. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

Rated 1 out of 5 stars

Good delivery times and cost but the…

Good delivery times and cost but the customer service is virtually non existent.

November 18, 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We can see that you sent an email in informing us that you had ordered the incorrect product and our Customer Service Team replied back with the return instructions for you. You can return the unused product back to us by completing the returns form which was attached to the email within 30 days of purchase for a refund.

Rated 5 out of 5 stars

I am very pleased with my heater

I am very pleased with my heater. The service I received was excellent. 5 star all the way

November 18, 2020
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Reply from Calor Ireland

Thank you for your feedback Doreen. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 5 out of 5 stars

Arrived as scheduled

Arrived as scheduled, works perfectly well. Exactly what I needed

November 18, 2020
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Reply from Calor Ireland

Thank you for your feedback. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Rated 4 out of 5 stars

Quick delivery delighted with the…

Quick delivery delighted with the service

November 17, 2020
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Reply from Calor Ireland

Thank you for your feedback Paula. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Great website

Great website. Very fast delivery

November 16, 2020
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Reply from Calor Ireland

Thank you for your feedback Aino. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Campingaz stove is wonderful. Arrived on time.
Very friendly delivery guy.
10 Euro voucher for bottle of Calor gas. What's not to like!

November 16, 2020
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Reply from Calor Ireland

Thank you for your feedback Julie. Customer satisfaction is paramount and we are pleased that you are happy with your stove and the service we provided.

Rated 5 out of 5 stars

Great product

Received my order within 24 hrs. Delighted with the heater. I have an open plan home with underfloor heating and some days we just want a quick boost of heat. The portable gas heater I purchased is super handy and gives off tremendous heat almost instantly. It’s so good I’m thinking of getting another and turning off the underFloor altogether.

November 15, 2020
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Reply from Calor Ireland

Thank you for your feedback Vanessa. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 5 out of 5 stars

Excellent service

November 14, 2020
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Reply from Calor Ireland

Thank you for your feedback Polly, it is very important to us to provide a good quality service to all our customers.

Rated 3 out of 5 stars

Online service is fine

Online service is fine, delivery excellent but I was call they 2 times and not answering...bad point if you need help...

November 14, 2020
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Reply from Calor Ireland

Thank you for your feedback Iulian, it is very important to us. We are sorry to hear that you had trouble getting through to us on our phone line. We have recently had a new phone system installed and have been experiencing some technical issues with this, however we have passed this on to our system supplier and they are currently looking into it so it is resolved as quickly as possible. We apologise for any inconvenience this has caused you.

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