I have been very happy with my on-line purchases from Cambria Bike. I have only had one minor issue with something that had fallen out of stock after my order. Their servce was awesome because they a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The cardboard box it came in was smashed on the side and had been taped up. I had to leave the office and meet the delivery driver down the road because he arrived in a semi that might fit through... See more
Company replied
The online ordering was straight forward. Product selection contained plenty of options. Shipping was timely. I had one mix up, one chainring was incorrect, but that was operator error, I ordered the... See more
Company replied
Everyone I've interacted with at CBO has been super helpful. My last visit was to get help getting a replacement crankset that I broke (from a bike I didn't even purchase from CBO). They managed the... See more
Company replied
Company details
- #9 of 49 best companies in Bicycle Store
Written by the company
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Contact info
Commerce Way 1645, 93446, Paso Robles, United Kingdom
- Sales@cambriabike.com
- cambriabike.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great deal
Great deal, legit product, fast turn around. I’ll be checking Cambria first for future bike and bike related products.
April 21, 2026
Reply from Cambria Bike
Hi Adam, thank you so much for the feedback! We are thrilled to hear that we’ve earned the 'first look' for your future bike gear. Providing authentic, high-quality products at a great value is exactly what we’re about, and we’re glad our turnaround time hit the mark for you. We appreciate the support and look forward to being your go-to shop!
Price and fast delivery
April 27, 2026
Reply from Cambria Bike
Hi Ryan, thank you for the feedback! We know that getting a great price and getting your gear quickly are the top priorities, so we’re thrilled to hear we hit the mark for you. We appreciate the support and look forward to helping you gear up for your next ride!
Ordering was easy and Jeff was very…
Ordering was easy and Jeff was very helpful. I did have a little difficulty getting it put together though. It’s all good now and it rides nice.
April 27, 2026
Reply from Cambria Bike
Hi Alan, thank you for the feedback! We’re thrilled to hear that Jeff was able to help you out during the ordering process—he’s a valued member of the team and will be happy to hear the shout-out. We're glad you got everything dialed in and that the bike is riding nicely now. If you ever need more tips on maintenance or future upgrades, we’re here to help. Happy riding!
No problems with my order
No problems with my order. Shipping was fine and they always have great deals on Pearl Izumi ladies cycling shirts. I believe this is my third order with Cambria Bike.
April 27, 2026
Reply from Cambria Bike
Hi Janet, thank you so much for being a returning customer! We’re thrilled to hear your third order went smoothly and that you’re finding great deals on our Pearl Izumi collection. We know how important it is to have gear you love and can count on, so we’re happy to be your go-to shop. We appreciate the continued support and look forward to order number four!
Smooth transaction and great price
Smooth transaction and great price. Everything arrived as promised.
April 20, 2026
Reply from Cambria Bike
Hi Christopher, thank you for the feedback! We’re thrilled to hear that your transaction was smooth and that everything arrived exactly as promised. Our goal is to make sure there are no surprises—just great gear at a great price. We appreciate the support and the 5-star rating!
Great company.
I reached out with a question before I purchased and received a super quick response, then I ordered. Shipping was quick and the companies communications were great. Best price I found. I've already placed another order.
April 20, 2026
Reply from Cambria Bike
Hi Robert, thank you so much for the fantastic feedback! We’re thrilled to hear that our team was able to help with your questions and that the rest of the process was just as smooth. Earning a second order so quickly is the best compliment we can get. We truly appreciate the support and look forward to getting your next package out to you. Happy riding!
Great products at great prices
Great products at great prices! Always good service too.
April 27, 2026
Reply from Cambria Bike
Hi Luke, thank you for the feedback! We’re thrilled to hear that you’re happy with the gear and the service you’ve received. We aim to provide top-tier products without the premium price tag, so it’s great to know we’re hitting the mark for you. We appreciate the support and the 5-star rating—happy riding!
Great price
Great price. Reasonable shipping. Familiar product so we’ll see how it wears.
April 27, 2026
Reply from Cambria Bike
Hi Spencer, thank you for the feedback! We’re glad we could get you a great price and that the shipping met your expectations. We know that with familiar gear, the real test is how it holds up out on the road or trail. We’re confident it’ll perform well for you, but we’re here if you ever have questions down the line. We appreciate the support and the 5-star rating!
Reply from Cambria Bike
Hi Bianco, thank you for the feedback! We’re thrilled to hear that you were happy with the pricing and the speed of your delivery. Our goal is to get you back on your bike as quickly as possible without breaking the bank. We appreciate the support and the 5-star rating—happy riding!
Easy to order and timely delivery!
April 27, 2026
Reply from Cambria Bike
Hi Linda, thank you for the feedback! We’re thrilled to hear that you found the ordering process easy and that your gear arrived right on time. We aim to make every transaction as smooth as possible so you can spend less time at the computer and more time on your bike. We appreciate the support and the 5-star rating!
fast shipping and amazing experience
Shipping was fast and all my items were packaged well enough nothing got damaged or moved around the box. My elbow and knee pads were just right fitting wise and my helmet was PERFECT! I’m so excited about my items!
April 27, 2026
Reply from Cambria Bike
Hi Rebecca, thank you so much for the wonderful feedback! We are thrilled to hear that your helmet and pads are the perfect fit—nothing beats that feeling of being ready and protected for your next ride. Our team takes extra care with packaging to ensure everything arrives in pristine condition, so we’re glad to hear your gear made it safely. We appreciate your excitement and the 5-star rating!
Lied about shipment
They sent an email pretending they had shipped the bike (they hadn't), failed to respond to the followup email to customer support a week later for a week asking for a tracking number when it didn't arrive within the expected window, then lied the week after that in the real-time support chat, only indirectly admitting there had been no shipment after being pressed for further answers. They did eventually cancel the order and refund my card, which is the literal bare minimum to not be an outright illegal operation. No stars.
April 20, 2026
Reply from Cambria Bike
We hear you, and we are incredibly sorry. There is no excuse for the lack of clarity regarding your shipment or the delays in our support response. We are currently navigating a massive overhaul of Colorado Cyclist and Planet Cyclery, and it’s clear our internal communication regarding bike builds and tracking numbers isn't where it needs to be. We’ve processed your refund as a first step, but we’re also using your feedback to retrain our support team on transparency and accuracy. We appreciate you holding us accountable.
I’ve been ordering from Cambria Bike…
I’ve been ordering from Cambria Bike for several years. They have a great selection of products, great prices and excellent customer service.
April 24, 2026
Reply from Cambria Bike
Hi Michael, thank you so much for being a loyal customer over the years! It truly means the world to us when long-time riders continue to trust us with their gear. We’re committed to keeping our selection broad and our service excellent so we can keep you on the road for many more years to come. We appreciate your continued support!
Great customer care thank you
April 24, 2026
Reply from Cambria Bike
Hi Maxim, thank you so much for the kind words! Our team takes a lot of pride in providing top-tier customer care, so we’re thrilled to hear you had a great experience with us. We appreciate your support and the 5-star rating. We look forward to helping you again whenever you need gear or advice!
First Timer
Great price … sound product … size as advertised … quality seems to be there
April 17, 2026
Reply from Cambria Bike
Hi Ryan, thank you for the feedback! We are thrilled to hear that your first experience with us was a success. We know how important it is for the sizing to be spot-on and for the quality to meet expectations right out of the box. We appreciate you giving us a shot and look forward to being your go-to shop for your future cycling needs!
Reply from Cambria Bike
Hi Betty, thank you for the feedback! We’re so glad to hear that you’re finding your new biking shorts comfortable. We know that the right gear makes all the difference on a long ride, so we’re thrilled we could help you find a great pair. We appreciate the support and hope you enjoy many more miles in them!
Products were priced inexpensively
Products were priced inexpensively. High quality. Delivered on time in good communication
April 23, 2026
Reply from Cambria Bike
Hi Steven, thank you for the feedback! We’re thrilled to hear that you’re happy with the quality and pricing of your gear. We know how important it is to stay informed throughout the shipping process, so we’re glad our communication hit the mark for you. We appreciate the support and look forward to helping you with your next upgrade!
Great place to order parts from
It was easy to find the items I was looking for, the price was better than anywhere else and shipping was free because of my order. Hard to beat.
April 16, 2026
Reply from Cambria Bike
Hi Chris, thank you for the fantastic feedback! We’re thrilled to hear that our site made it easy to find exactly what you needed and that we could help you save some money with our pricing and free shipping. We strive to be the most reliable and affordable shop for your parts, and we appreciate the support. Happy riding!
Reply from Cambria Bike
Hi Brent, thank you for the shout-out to the team! We’re lucky to have such a dedicated crew at the Paso Robles shop, and we’ll be sure to pass your kind words along to the guys. We love being a part of the local cycling community and are happy we could help you out. Thanks for the 5-star rating—see you at the shop!
Reply from Cambria Bike
Hi Aldo, thank you for the feedback! We know that when it comes to helmets, a perfect fit and accurate descriptions are essential for safety and comfort. We’re glad to hear yours arrived on time and fits great. We appreciate the support and look forward to helping you gear up for your next ride!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.