Bespoke Chocolates of Cambridge Reviews 10

TrustScore 4 out of 5

4.0

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Company details

  1. Chocolate Shop
  2. Candy Store
  3. Confectionery
  4. Restaurant Supply Store

Written by the company

Bespoke Belgian Chocolates handmade to order in Cambridgeshire. A wide selection of novelty chocolate shapes, perfect for gifts or corporate events. Please do not get us mixed up with The Cambridge Confectionery Company who are not related to us.


Contact info

4.0

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was sent a novelty chocolate…

I was sent a novelty chocolate guinea-pig and several other animal shaped chocolates for Christmas. They were far too cute to eat but eventually I gave in. Beautiful tasting and looking chocolates.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my order

I want to find a reason to not give this company 1 star, but after trying to give the company the benefit of the doubt, i must sadly give this company 1 star. I placed an order on the 17th of November 2025, which i have not yet received. It is now the 1st of January 2026... I have written multiple mails to company but no response. This is my honest experience.

Response: I don't know if i am allowed to share this, but i have an order number: 5332/171125/80

I have sent multiple e-mails to:
sales cambridgechocolates.co.uk (e-mails are not allowed i reviews, so I have removed "@")

From my e-mail: jensgustavengell gmail.com (e-mails are not allowed i reviews, so I have removed "@")

So I don't know who is in the wrong, but all I can say is, that I have placed an order on your website, and I have written multiple e-mails to you.

Kind regards,
Jens

November 17, 2025
Unprompted review
Bespoke Chocolates of Cambridge logo

Reply from Bespoke Chocolates of Cambridge

You have written about the wrong company. I have no record of any order or emails from you.

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Rated 5 out of 5 stars

Stunning chocolates

Stunning chocolates, very unique. Highly recommend.

March 13, 2025
Unprompted review
Bespoke Chocolates of Cambridge logo

Reply from Bespoke Chocolates of Cambridge

Thank you for your lovely review.

Rated 5 out of 5 stars

Highly recommended

I would highly recommend Cambridge Chocolates! I purchased a few chocolates from there for the first time and was so pleased with the quality, customer service and the little personal details that make a company that extra bit special.

February 20, 2025
Unprompted review
Bespoke Chocolates of Cambridge logo

Reply from Bespoke Chocolates of Cambridge

Thank you so much, your kind words mean a lot to us xxx

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Rated 5 out of 5 stars

Great Chocolate

Great Chocolate, great service - thanks for helping us out with a last minute order - they went down very well!

August 6, 2021
Unprompted review
Bespoke Chocolates of Cambridge logo

Reply from Bespoke Chocolates of Cambridge

Thank you so much.

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