Cambridge Home and Garden Reviews 

2,254
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing smooth, attentive assistance both in the showroom and right through to the final setup. People also point out the exceptionally reliable delivery service, noting that orders consistently arrive on time and large items are handled with great care. Buyers are equally impressed by the excellent product quality and fair prices offered across a wide variety of garden items. However, some customers also noted encountering occasional issues with missing parts, wrong items, or product defects. A few reviewers experienced delayed deliveries or expressed frustration when seeking resolution for faulty goods.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive promptly and... See more

Staff

Clients share profound satisfaction with the staff, frequently highlighting their helpfulness, extensive... See more

Product

People report positive experiences with product, highlighting that items such as dining sets, heaters, and... See more

Service

Consumers find service to be a highlight, frequently praising the knowledgeable showroom staff and helpful... See more

Order

Users describe positive interactions with order, highlighting the easy website navigation and prompt next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and att... See more

Rated 5 out of 5 stars

After spending a few days looking for garden lounge furniture, we were guided to CHG at Willingham. Should have gone here first ! The quantity and quality on display was vast .It incorporated in... See more

Company replied

Rated 5 out of 5 stars

Purchased a Nova Zesti 3kw pergola heater expecting it in 7-10 days as suggested but it actually arrived two days later. I set it up and it pushes heat out like a furnace at its highest setting. Loo... See more

Rated 5 out of 5 stars

Thank you for delivering and installing my new parasol and base. Your guys Jason and Chris couldn’t have been any more helpful or respectful. They are a credit to your company. Fantastic service. Than... See more


Company details

  1. Garden Furniture Shop
  2. BBQ Area
  3. Furniture Store
  4. Garden Center
  5. Grill Store
  6. Outdoor Furniture Store

Written by the company

We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,254)

403 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Broil King Baron Bbq

So pleased with our Purchase of a Broil King Baron BBQ from there. Emily that dealt with us and explain in great detail of all the functions and was so informative and so friendly. The sales side was First class and we felt confident in buying it from there knowing any problems would be dealt with as Emily explained to us.
The delivery was next day and Jason came with help to our home, very polite helpful and assisted us placing Bbq in position on patio. I will return to them for future purchases as they have a great place there full of temptations for the Home and Garden. First Class!

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received notifications the day before and on the day, of when they would arrive, and they (Jason) delivered the garden furniture witj care and a polite manner.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Thank you for delivering and installing my new parasol and base. Your guys Jason and Chris couldn’t have been any more helpful or respectful. They are a credit to your company. Fantastic service. Thank you.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Best garden furniture supplier. 5 star.

We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and attitude. The experience in the showroom was pleasant and the staff excellent and knowledgeable. Would certainly buy again. Thank
you.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fab rotisserie!

Love my new Big Green Egg rotisserie. First time I have shopped here. Great products, great price and excellent service and delivery.

August 27, 2026
Rated 5 out of 5 stars

Quick delivery,and excellent fitting…

Quick delivery,and excellent fitting service. The fitters explained how it all works very clearly,and I am extremely pleased with the quality of this small Pagoda.
I will definitely recommend this to other residents where I live.

August 25, 2026
Rated 3 out of 5 stars

Average

Paid for NWD delivery so should have received it on 27th, but not delivered til 28th. Packaging was poor- just in a large plastic post bag with no other wrapping so miracle item wasn't damaged beyond use.

August 26, 2026
Rated 3 out of 5 stars

Stock control error

My order was in stock but when it came to delivery I was let down as there had been an error in stock control and I only had part of my order was delivered and now have to wait until December for more stock to be available.

September 1, 2026
Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, the product was far better for our garden furniture this time.
Very helpful assistant looked for the better product that was more suitable as we have a dog, and needed a stronger cover than last time.

August 31, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look