Camerasdori Reviews 328

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items arrive brand new and in perfect condition. Many people highlight the unbeatable prices, finding significant savings compared to other retailers. The delivery service is frequently commended for being on time and efficient, with many consumers receiving their orders within a week or two, even for international shipments. However, some customers also noted that communication could be sparse, with tracking information not always updated promptly or accurately. A few people experienced longer than expected delivery times, leading to some initial nervousness. There were also isolated instances where an order was not received or an item arrived with an unsealed box, though the product itself was new and functional.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers received their lenses and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting that items arrive on... See more

Price

People report high satisfaction with the pricing, consistently finding products significantly cheaper than... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday I received mij Canon RF 200-800 mm zoom lens. It was delivered on time and in perfect shape. Also my online question were answered swift and helpful. Is was a bit hesitant at first orde... See more

Rated 5 out of 5 stars

I took a punt and ordered a Canon R7 from the site as it was far cheaper than from anywhere else, and it arrived brand new in the box in 7 days, and is perfect. It even came with a uk plug which I was... See more

Rated 5 out of 5 stars

When a website is offering something that's "too good to be true" you have to rely on customer reviews so I'll add mine to the pile. I ordered my Canon lens on 13 April and it arrived today (22 April)... See more

Rated 5 out of 5 stars

This was my first time using this company and I have to say I am very pleased with my purchase which was 900 euro cheaper than my country. I was nervous as I did not hear anything at all for over 2 we... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid CamerasDori !!!

Avoid CamerasDori – Ongoing delays, misleading information, and no resolution

I placed an order on 12 March and, weeks later, still have not received my item.

DPD confirmed the parcel could not be delivered due to incomplete address details and was returned to the sender. Despite this, CamerasDori continue to claim the parcel is “in transit” and are hiding behind an ongoing investigation instead of taking responsibility.

I have:

Waited well beyond the stated delivery timeframe
Provided all requested information (including photos of my property)
Sent a formal Letter Before Action

In return, I’ve received:

Conflicting and misleading information
Repeated irrelevant requests clearly delaying resolution
No refund, no cancellation, and no accountability

They are refusing to act while blaming the courier, despite being legally responsible as the retailer.

At this point, I am proceeding with chargeback and legal action.

Be extremely cautious before ordering from this company. Based on my experience, once something goes wrong, you may be left without your item or your money.

March 12, 2026
Unprompted review
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Reply from Camerasdori

We’re sorry to hear about your experience, Paul.

To clarify the situation, according to the courier’s tracking, the parcel was marked as delivered on 20 March. Once you informed us that you had not received it, we immediately opened a lost parcel investigation with the courier and began working on this with both you and them.

Throughout the process, we requested delivery evidence from the courier and additional information from yourself (such as property photos) to properly investigate the discrepancy. We have consistently provided updates as new information became available.

In the courier’s latest update (9 April), they have now confirmed that the parcel was incorrectly delivered to the wrong address. The parcel is currently being returned to their warehouse, which is reflected in the tracking.

We would like to be clear that this was not a matter of inaction or avoidance. Rather than issuing an immediate refund without verification, we followed the required investigation process with the courier to establish the facts and ensure the correct resolution. This is standard procedure in cases where a parcel is marked as delivered but reported missing.

Now that the courier has confirmed the error, we are proceeding with cancelling your order and issuing a full refund.

We appreciate your patience while this was being resolved.

Best regards,
Dave
CamerasDori

Rated 5 out of 5 stars

Recommend

Absolutely love my camera!! I was initially sceptical as it was being shipped across seas, and I had read reviews of delayed delivery but my camera arrived within 1 week to the UK. Recommend!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. My first impressions were slightly sceptical given the very good price but, having read the reviews, I went ahead and bought a new camera from Cameras Dori and am glad I did. It arrived within about ten days, very securely packaged, and is fine.

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Not a scam, I was nervous too don't worry lol

Honestly, I was properly suspicious of this website. I've been wanting a compact camera for a while now, and I had my eye on the Lumix TZ99, but it was so expensive, and I couldn't afford it. When searching around, camerasdori came up, and I saw something like £370, compared to the roughly £600 everywhere else. I thought it was a scam, came to trustpilot and saw loads of good reviews.

I took a chance and ordered it. It said it would take 7-14 days to be delivered. I ordered it on the 17/03, and it arrived on 24/03. Exactly 7 days. My only complaint was that there wasn't much communication. I had emailed the day before it arrived to ask about it as on the website tracking section it said it hadn't even been dispatched yet. They replied literally the next morning with the tracking details for RoyalMail. The camera is excellent and I would recommend more people to order from here.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Good service and price

The lens arrived very well packed and in perfect order. There was a slight mix-up with the tracking reporting - the website didn't show it was ready for delivery until after it had been delivered. Customer service are very responsive and helpful. Highly recommended

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

First time using Camerasdori

First time using Camerasdori. I was little hesitant as the price for my Sigma 10-18 F2.8 RF lens looked too good to be true. Once ordered received confirmation, shipping took a week or so but customer service answered the one query I had quickly.
Lens arrived well packaged.
Tested and works perfectly on my R10.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing prices

Amazing prices, I thought it was too good to be true. The product arrived pretty fast, and it's brand new. Will definitely be ordering from them again in the future.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the canon sx 750 hs

I bought the canon sx 750 hs, I live in London and I couldn’t find it anywhere unless over paying (£600+) then I found CamerasDori wasn’t sure about the website because everything is discounted and really really good prices however on Trustpilot i saw many positive reviews so Ive ordered it. Came so fast i think i took just over a week nothing damaged all brand new! Definitely recommend

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

My Canon Lens 70-200 f2.8 arrived…

My Canon Lens 70-200 f2.8 arrived within 9 days. I did email them and had a reply straight away but the lens turned up next day. Would definitely buy again from them, and saved myself a lot of money. Thank you.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

If you're hesitant about camerasdori

If you're hesitant about camerasdori, let this be the one to change your mind! Took a gamble based on all the reviews; my brand new lens was delivered about 10 days after purchase, safely packaged and intact. You don't hear anything for like over a week then you'll get an email saying it's being delivered in the next day or so. Can't recommend enough, it's saved me nearly £400. Will be buying from camerasdori for future purchases!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Wasn’t sure about shopping with them…

Wasn’t sure about shopping with them but the price was very competitive, so emailed them with my enquiry and got a reassuring response. Needed the lens in a timely fashion - they couldn’t guarantee as conflict in the Middle East had broken out but I took a chance. Placed order and waited - seemed to be stuck in processing then very quickly was dispatched and delivered under 10 days.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sigma Lens for Fuji

Ordered a Sigma lens for Fuji on the 20th of March. Item dispatched quickly and received by tracked next day delivery through Royal Mail on 27th of March. Item is brand new with English documentation. This is the first time I have used Camerasdori and have got to say very impressed with process and price.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Second time ordering from Camerasdori

Second time ordering from Camerasdori.

Just like the first it went without a hitch. There's not a lot of communication until the item is with your local courier, but I expected that from last time. Trust the process and all will be good.

I shopped around and couldn't find cheaper anywhere.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Pretty much perfect for an amazing price

I after receiving my tamron 28-75mm g2 im honestly speechless, perfect packaging for safe delivery, everything was included. the lense was brand new and im super greatful I have came across this site.
only feedback I have is that I didnt get any updates on the delivery process but it came in reasonable time.

March 26, 2026
Unprompted review

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